Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Fantastic chalet which felt like home. Brilliant location with easy access to everything. The whole trip had been effortless. A special thanks to Josh and Gareth who made our experience so wonderful. Exceptionally polite, friendly and made us all at ease. Wonderful catering. I'd highly recommend the whole experience.
Great experience, with a great location. Close to everything that you needed Serena was extremely personable and helpful.. Provided excellent meals, Polly was a very good nanny the children felt very comfortable with her which allowed us to relax and enjoy our holiday.
Really great stay. Chalet was comfortable and position was great. Staff were helpful and professional, and really friendly. Food was lovely and chef was particularly good at baking, it was a real treat to finish a days ski with afternoon tea and delicious cake! Thanks to all the staff that helped make our stay such an enjoyable one!
Awesome. The chalet was fabulous, and the location is obviously second to none. In particular, Josh & Gareth were exceptionally professional, helpful, and friendly. They made the holiday so easy & enjoyable.
This was our fifth trip to Val and the fourth with VIP. Yet again we were extremely well looked after and our hosts Ben and Javier produced some delicious food! As always we feel we have enjoyed every moment and the week has gone far too quickly. We look forward to returning next year! Thank you VIP!
Amazing trip with our royal hosts Harry, Will and Kate (Kat) these guys delivered an incredible experience Harry stepped up to the plate and delivered fantastic food with nothing being too much trouble. The resort is one of the best places I have been, Zermatt is a beautiful town with great nightlife we spent our last night drinking in Hennu Stall which rocked and the ski down after many Toffee vodkas was awesome !
We have had a great week in the chalet. Nick has been an excellent host and cooked superb meals for us, nothing was too much for Nick. The aspen lodge was lovely and close to everything in town, this was particularly good for one of our party who got injured on day 1. VIP were amazing in helping out our injured person, going out of their way to help her out with whatever was needed which was great. Overall the holiday was excellent, great snow, great weather, and a great chalet experience all round.