Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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Our family of five (and party of nineteen aged 2 - 50+) have just returned from a wonderful 4th consecutive New Year at Altitude Lodge. The location lures us back year after year (short transfer, great snow record), and the swanky accommodation, fabulous food, cool bar, hot tubs, sauna and family cinema/playroom packed with toys and games for the very young as well as three playstation areas, make this chalet hotel perfect for everyone. The nannies were fabulous in providing an action-packed, fun- filled day for the smalls, making for carefree parent skiing. Altitude Lodge is literally a minute's slide to the lift and British ski schools, and the doorstep skiing meant we could easily take our two year old out whenever the weather/her mood suited. The restaurant is open to the public for lunch (enjoy the chalet-envy of visitors), but the lounge area remains private for residents. Thank you to Freddie and all the staff who worked with care and competence to ensure that the VIP brand continues to deliver an exceptional holiday. We're off to Austria next year, so book It now before we change our mind!
Apologies Sharron, we had a bug on the website and your photo's didn't save! Sorry.
Just returned from a week's ski-ing in Avoriaz. The brand new chalet is in a great location, ski in/out, close to ski schools and short walk from the little town, which has a great selection of restaurants, bars and shops including a small cinema, bowling alley and a kids aqua zone. The chalet has a very homely feel, the bedrooms, although compact, are clean and cosy. The lounge area is a good size and again has a very homely feel. Internet access was very reliable during our stay, any other problems mentioned by earlier guests have obviously ben rectified. Our chalet hosts, Jake and Susan made our holiday even more enjoyable, they really were superb hosts and worked extremely hard every day to ensure we were well looked after, they were fantastic with the children and made sure they were also entertained. The home cooked food was delicious, any special dietary requirements were catered for and the whole chalet is kept immaculate. We felt like one big family by the end of our holiday and were all very reluctant to leave, there were even some tears! I felt it was one of our best ski holidays to date and would highly recommend to anyone.
We have had a lovely week in Val d'Isere. The Hawthorne suite in Aspen lodge is very comfortable & centrally located; and our chalet host, Nick, was excellent. We were spoilt with delicious 3-course meals and nothing was ever too much trouble for Nick or the VIP team. Nick was also fabulous with our two young children ... Our 2yr old especially loved helping him out in the chalet! Thanks also to our brilliant nanny; both our daughters adored Tyla and enjoyed all the creative activities she planned for them. A wonderful ski holiday!
A friend and I booked this last minute and we were delighted. I suspect we have now been spoilt for any future trips! The chalet was lovely, spotlessly clean, l'occitane toiletries, wonderful 3 course dinners plus canopes on first and last evening. The staff from VIP were great especially our chalet host Puiy. They advised on resort, runs, organised lessons, lift passes etc. The jacuzzi and sauna kept us skiing/boarding with all our sore bits loosened up. We were lucky they had snow the day before we arrived and we then had blue skies and sunshine throughout our week. All round a wonderful trip, would definitely recommend VIP and alpe d'huez. Something for everyone....