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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Richard Donnell 27 Jan 2014

    Stayed Jan 2014
    Great chalet. Fantastic host [Laura} Pitty about the steep hill to get to Medran lift. The staff deserve a medal for transporting the guests bags up and down the hill. Great resort team.
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  • excellent

    Niall Brunker 27 Jan 2014

    Stayed Jan 2014

    We had an absolutely first rate experience with VIP. The chalet and particularly the hosts, Helen and Malcolm were excellent and the food and service were absolutely first rate. The entire VIP service was extremely slick and well-organised - we had literally no waiting around all week. Highly recommended.

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  • Superb

    Jackie and Peter Appleton 27 Jan 2014

    Stayed Jan 0001
    Thank you all for a great few days skiing. We have enjoyed everything about our holiday and have been looked after extremely well and would have no hesitation in recommending VIP.
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  • A very comfortable stay in St Anton

    Sally H 26 Jan 2014

    Stayed Jan 2014
    The hotel staff succeeded in creating a comfortable and personal 'chalet' experience . There was plenty of public and private space in the hotel and always somebody to help when needed. The shuttle service was welcome and was always efficient and done with a cheerful chat and helpful tips about the resort. The things that were slightly disappointing were the breakfast experience and the afternoon tea baking. The breakfast was very repetitive and the warning at the welcome chat that breakfast finished PROMPTLY at 09.30 was definitely to be heeded. The afternoon tea cakes did not match any of the cakes I have experienced in smaller chalets without a chef. The evening menu made up for these disappointments on the whole and the champagne and canapés were a nice touch.
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  • Evening meal

    Rob Deville 26 Jan 2014

    Stayed Jan 2014

    Superb canopies and evening meal, felt very welcome.

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  • Thunderbirds, friendly piste bashes and...cake!

    Karen Littler 26 Jan 2014

    Stayed Jan 2014

    OMG! VIP by name, VIP by nature. What an amazing experience. Stunning location, beautiful chalet, gourmet food, good wines, and truly magnificent staff. Freddie(aka Virgil Tracy of International rescue), Ronnie and Jess ensure that you are made to feel truly special. Excellent service with true warmth. Brilliant sense of humour also most appreciated. We will never be able to stay anywhere else. So many little touches that result in perfection. Thank you all.

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  • Fab-ski in St Anton

    Miles Cudmore 26 Jan 2014

    Stayed Jan 2014

    A super ski break and our first in St Anton. We were very impressed with the resort - atmospheric, wonderful ski runs for intermediates and above, and great après ski. It is our fourth ski break with VIP and the first in "chalet hotel" form which worked well for us. The food was really good and staff went out of their way to be helpful. Austrian hot water can take a long while to reach the taps, and the cheese board could do with an upgrade - but minor points in a great place.

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  • Dakota Lodge, Morzine, 2014-01-12

    Chris Dix 26 Jan 2014

    Stayed Jan 2014
    Excellent. The chalet is located very near to the Pleney and Super Morzine lifts which makes getting up into the mountains super-quick and very easy. Our chalet hosts, Luke & Beth, were great, providing us with great food, plentiful wine and lots of hints and tips on how to get the best out of our stay in Morzine (i.e. where the best bars are ;-) We made some great new friends in the chalet and just had a ball. The rooms were smaller than your website imagery suggested but the beds were very comfy and the bathrooms more than adequate too. The proximity of the lifts to the chalet really made up for any short-comings that the chalet itself may have had. Overall, we thought it was excellent and would happily return. If you can just do something about the fickle Morzinoise snow falls...
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  • Guest Review

    Julia McCaffery 26 Jan 2014

    Stayed Jan 2014
    Beautiful comfortable and cosy chalet, fantastic location so close to the lifts! We had an amazing week, our chalet host Laura really looked after us with delicious food and yummy afternoon cakes :)
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  • Guest Review

    Sarah-Kate McIntyre 26 Jan 2014

    Stayed Jan 2014
    The staff were brilliant. They'd do anything for you. Will definitely recommend and hope to come back. Thank you to Alex and Harry- they made it such an enjoyable experience.
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