Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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We have just had the most amazing week at chalet taiga!!! Sam & Rob are just the perfect hosts - nothing is to much trouble... the food is simply outstanding - and the cakes are so yummy! Thank you so much... Enjoy the rest of your season! xx
We have just had a really great weeks skiing based in the Chalet Du Bois. The chalet is in the best position in Morzine with ski in from the Pleney slopes and a quick downhill walk to the Super Morzine lift. The bedrooms upstairs are perhaps a little compact but the living area is very spacious and comfortable with an attractive and easy to light wood burning stove. The holiday was made by the two Chalet Hosts Charlotte and Lucy who looked after us really we'll, nothing was too much trouble and their cooking was superb. We have had many enjoyable holidays with V.I.P. but I would rate this the best yet especially the wonderful service from Charlotte and Lucy.
Having stayed with VIP and Snowline previously I feel the service is more Snowline than VIP. One recommendation would be for the staff to be more informed rather than direct queries to the iPad. Eg for the weather forecast and restaurant suggestions. I was impressed the way Tom resolved the issue of the taxi no show - Things go wrong occasionally and I feel that it's how you deal with it that is a mark of your service. Overall I had a great holiday but some of the finesse around the edges that I had experienced before wasn't there.
We had a great holiday. Will, Kat & Harry were all superb ! The food was great and the ski guiding was brilliant and kat was really helpful, The option of ski guiding would definitely make me choose vip again. Thanks