Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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What a superb all round experience. From before we even left for the airport to right up to the end of the holiday, everything went perfectly and smoothly. The staff were super friendly, service was great and the food was outstanding. Would like to thank everyone at the hotel, already recommended to family and friends and i look forward to booking with VIP Ski again! :)
Enjoyed our stay, great hospitality from Pia, Tom and Hannah. We found our room, no 1, very noisy from the street - bakery delivery driver opposite the chalet kept his engine running plus deliveries to the Spar shop next door, people leaving the bars etc, had we known it was such a busy road we would not have booked this chalet. We didn't sleep through the whole night all week. The chalet is nice, very comfortable. The food was nice and Tom is a good cook but several of the main courses were very overcooked, the lamb, salmon and pork all overdone. Also, would have been good to have 2 of canapés each, instead, there were not enough to go round twice. The team looked after us well though particularly when we were delayed on the last day.
Chalet is absolutely beautiful. Chalet staff exceptional, looked after us very well and food excellent. Ski in/out location of the chalet can't be beaten. All in all we have had a wonderful week with excellent ski conditions all but one day where high winds and bad weather prevented us getting out on the slopes.
A lovely week in a very cosy chalet with excellent location. Particularly impressed by chalet boy Will; I have been on 20+ chalet holidays and this was possibly the best in terms of food and service. Remarkable for a 21 yr old man! Will look at VIP for future holidays after this positive experience.