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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Claire Harris 22 Mar 2014

    Stayed Mar 2014

    As seasoned VIP users yet again it didn't disappoint. The hosts (Charles & Chris) we're friendly, efficient and nothing was too much even if it involved the demands of a 3 year old. Great food (with man sized portions!). We used the nanny service for the first time - Charlotte was very friendly and professional, had out daughter laughing within 5 minutes of meeting her, and again nothing was too much to ensure everybody had a good time. Our only small gripe is the communal space in the chalet could bigger .

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  • Another 5 star holiday with VIP

    Catherine Sheehan 22 Mar 2014

    Stayed Mar 2014
    We have had a great week in St Anton with VIP. First class service and, as usual, excellent resort staff. Nothing was too much trouble. Many Thanks, especially to our chalet hosts, Ali and Kirsty.
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  • Zermatt in the sunshine

    Sheila Bainbridge 22 Mar 2014

    Stayed Mar 2014

    Great chalet with lots of atmosphere. We really liked the position and the old style traditional chalet feel. Ellie has been a super chalet host making us very welcome and cooking us lovely food and presenting it all very nicely. Her calm unflappable manner has been very relaxing too. Will as a ski guide/host was very good. He showed us suitable pistes, toured us all,around and took us to Cervinia too. He has a very sensible and mature attitude and coped very well with our ski ability levels. He couldn't do enough for us. All in all an excellent week. Third time with VIP & best yet. Looking at next year already! Just needed a bit more cooler weather for the snow to be consistent but not a criticism!

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  • Savoie

    Phil Hobbins 22 Mar 2014

    Stayed Mar 2014

    - very friendly hosts - mainly good quality food - nice bedroom - hot tub is very good - a few requests were not dealt with despite multiple requests (heated towel rail, squeaky doors) - smokey fat fills the whole chalet everyday - cleanliness issues in the kitchen

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  • A great stay in val d'isere

    Giles Bentley 22 Mar 2014

    Stayed Mar 2014
    We have had a great time. The chalet was very comfortable and our chalet host, Maddie, was fantastic (charming, courteous, good cook, good company) and came skiing with us one day and joined us for drinks one evening. The snow was pretty good but we were lucky to have a bright blue sky every day bar the last one. The chalet was very comfortable. All the VIP staff we met were equally excellent. The only real area for improvement relates to the coach from Grenoble which appeared to be very old and tatty. Apart from that, a perfect VIP experience.
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  • Sylvia's Comeback!

    Sylvia Salcedo 22 Mar 2014

    Stayed Mar 2014

    A really lovely week with the standard of hospitality, professionalism and service we really appreciate. The accommodation is clean, modern and comfortable and is a pleasure to come back to after a day on the pistes. The food is varied, with a well thought through menu each day. Staff were helpful, knowledgable and professional at all times. I would have no hesitation in recommending VIP to friends and family and indeed, will be very likely to return to VIP when we hit the slopes again. If there was anything you might do even better, it would probably be to offer guests luncheon vouchers to other places like Altitude Lodge. This would allow guests to view other lovely properties and also enjoy the food at other VIP places.

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  • Very Enjoyable Skiing Holiday

    Tony Bilbie 22 Mar 2014

    Stayed Mar 2014

    Fantastic chalet. Our host Ellie was brilliant, making our stay very comfortable, and went out of her way to accommodate all our needs. All our meals were very enjoyable . Ellie is an accomplished cook, especially her tea time treats which we looked forward to after skiing. We had two days ski-guiding with Will which was very well received as we had not been to this resort before. He was good and attentive to all the individual needs of every member of our group whatever their ability. This is our third trip with VIP and we are very impressed with the overall package provided.

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  • Guest Review

    Chris Sawford 22 Mar 2014

    Stayed Mar 2014

    The chalet was well positioned in terms of skiing access, you're able to get to the chalet from both the Bellevarde direction and the solaise, without having to resort to lifts or chalet vans. Ben and Javier were both very good, well informed in terms of the resort and very helpful; especially with impromptu child entertainment! Their food was generally very good, dealt with some troublesome dietary requirements very nicely, and catered for our little one fantasticallly. Some aspects of the chalet could do with sorting; as a varied group we were heading back to bed at different stages and so squeaky doors were a bit of annoyance. A wobbly step, and dodgy door handle; but terribly minor things that really didn't impact on the enjoyment of the holiday. Overall very nice

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  • Awesome!!!

    Julie Thomson 22 Mar 2014

    Stayed Mar 2014
    The accommodation was perfect, Pui-Yee was an amazing chef & host with amazing attention to detail. We would highly recommend, especially to families. VIP Ski is the best way to enjoy the skiing or snowboarding experience, once you try it you will never go with any other company!
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  • Guest Review

    Andrew Oliver 22 Mar 2014

    Stayed Mar 2014
    Awesome. Really impressed by all the staff from start to finish. All very friendly, helpful and efficient. Eliza was an amazing host. Great cook, friendly and made us feel very at home. A few minor points. The beds are way too hard. I like a hard bed but found it difficult to sleep on these beds especially when you have skiing aches and pains. One kitchen roll a week is not enough. The location of the chalet is amazing and I'll definitely I be using VIP again
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