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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Mark Head 30 Mar 2014

    Stayed Mar 2014

    chalet staff this time sincerely tried to give a great holiday experience...I have been on 5 vip holidays but the quality of this years chalet staff impressed doing a good job is one thing but putting care in was impressive

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  • Absolutely amazing!

    Charlotte & James 30 Mar 2014

    Stayed Mar 2014

    From the minute we landed the service was exceptional with nice little touches such as water,fruit and chocolate on the coach. We could not fault the service and chalet staff throughout the entire week. We had Hannah, Katy and Rupert looking after us and they were all fantastic, really fun and friendly and nothing was too much trouble for them at any time, including providing cooked breakfast at 6am on departure day. We cannot sing their praises enough, they were brilliant! They also knew the area well and had great recommendations for restaurants and ski areas. The food was amazing all week, with Tom the chef continually excelling himself and he is a great attribute to the team. It will take us a while to get accustomed again to not having such great food and cakes every day! We will also miss the free beer & wine and excellent champagne and canapés every evening. The chalet itself was really nice and great location (only problem is it gets quite noisy at night sometimes being so central) Overall a brilliant holiday and will definitely be using VIP again due to such excellent staff and service. Thank you all for looking after us so well.

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  • Guest Review

    Derek Daly 30 Mar 2014

    Stayed Mar 2014

    My Wife and I had not been on a chalet holiday for quite some time. We were in Morzine at the end of January and in 2013 and had seen the smart VIP staff walking around so decided to give it a go. Booking process was easy, we were last minute but Becky handled all our enquiries very well, thank you. We are very familiar with Morzine and it remains our favourite ski resort, so lift passes and skis we sorted ourselves. Chalet Dakota was our chosen lodge and we stayed with people that we had not met before, a very nice friendly bunch as it turned out. Kate and Beth, very lovely and helpful, how they managed to cook in such a small kitchen remains a mystery and one feels that turning out countless meals in such a small environment can only affect the overall quality. The wine was satisfactory albeit I only drank the white on offer. The lodge itself was very smart and impressive with good views and a very convenient centre of town location. I always measure any stay on the quality of the bed and shower and both were very good indeed. Overall after many years of booking apartments by ourselves, are we chalet converts, that remains to be seen.

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  • Absolutely Tops

    Ian Evans 30 Mar 2014

    Stayed Mar 2014

    Great chalet, position, staff and service. This chalet and company can be recommended without any reservation at all. This holiday has provided VIP service in every respect. Thanks and respect are due.

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  • Chapelle

    Naomi Darcy 30 Mar 2014

    Stayed Mar 2014
    Great holiday as alway, good quality accommodation and facilities. Food wasn't best, too many flavours, over cooked from dinners to cakes, however excellent chalet hosts with seb and Beth, and it wouldn't stop me returning. If you want a more detailed report on food, happy to provide.
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  • Stay at Boua

    Helen Rider 30 Mar 2014

    Stayed Mar 2014
    We had a really great week, Josh and Gareth were perfect hosts they made out stay extremely pleasant. We will definitely come back again. Than you.
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  • Fabulous week in Alpe d'huez!

    Michelle Buckenham 30 Mar 2014

    Stayed Mar 2014

    We had a fabulous week at Chalet La Chapelle, Seb and Beth were fantastic hosts and very flexible catering for all our needs. Food was fantastic, especially the daily fried breakfasts and banana bread! Chalet was spotless and the jacuzzi a real treat. It's was our first time with VIP ski, and definitely not the last! Thanks again guys, enjoy the rest of the season! Michelle & Jamie

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  • Perfection in La Plagne

    Jane Anderson 30 Mar 2014

    Stayed Mar 2014

    Congratulations to VIP travel. Beautiful apartment. Efficient and pleasant transfer from Grenoble. Possibly the best chalet host we have experienced in many years of skiing holidays. Laura was very friendly extremely efficient and very kind to the small children in our party as well as a top class cook.

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  • Five Star holiday!

    Julian & Rachel Anderson 30 Mar 2014

    Stayed Mar 2014

    We have had the best week skiing! Every part of the holiday was first class! Seb and Beth where amazing hosts! The food every day was delicious, anything you needed was never too much trouble for them, they have looked after us so well! The chalet is beautiful! Really luxury accommodation! A massive thank you to Seb and Beth for making our holiday so special! X

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  • Lovely stay and great skiing!

    Catriona Peebles 30 Mar 2014

    Stayed Mar 2014
    Excellent food from chef Tom, with choice of courses an added bonus. Room slightly smaller than expected given that it was a VIP chalet, however this was more luck of the draw as rooms can be selected. Only disappointment was the wines-although there were 2 reds & 2 whites each evening with dinner (same 4 all week) the whites were particularly disappointing given the fabulous quality and selection of wines available in France - it would be a great advance to pair wines with the fabulous food. All staff very friendly and helpful , the personal service very much appreciated.
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