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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Another great holiday with VIP

    J S 07 Apr 2014

    Stayed Mar 2014

    Maxine looked after us (6 adults + 3 children) really well - food was excellent throughout the week. Our nanny, Carly, was great with the kids too. The VIP set up in La Plagne is ideal for children with ski school, nursery slopes, main lifts and hire shop all on the doorstep.

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  • Another great week in Val D'Isere with VIP

    Alastair Cochran 07 Apr 2014

    Stayed Mar 2014

    Service was impeccable once again. Little Sam was fantastic, flexible and served up consistently good food. Nothing seemed too much for him. Kids loved his Penguin onesie! This was our third stay at Aspen and we love the location and set up. Reception was much more lively this year, which made it a nice place to hang out after a long day on the piste. Only problem with the Aspen suites are they're TOO HOT!! Please turn down the room temperature. Guests are forced to open the doors, which results in a disturbed sleep given Aspen is sandwiched between Dick's Tea Bar and the High Street.

    We are aware that some of our guests have found Aspen rather hot in the past and clearly it is not environmentally friendly to cool the building by opening the balcony doors. We are pleased (at last) to announce that we have successfully found a cunning way of reducing the ambient temperature in the building and restoring individual room controls by disabling a heat regeneration unit and incapacitating some sensors. Tests after the season (Spring 2014) have been successful and everyone will now be able to control the temperature in their lounge and bedrooms by an individual thermostat rather than opening the doors and melting the nursery slopes! Apologies to our Aspen faithful that it has taken us so long to work this out and many thanks for your enduring patience.

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  • Chalet Laurel Holiday

    Aleksandar Trifunovic 06 Apr 2014

    Stayed Mar 2014

    We had a lovely time all week. We were on the platinum package and the food each evening was superb, with variety in the menus from one day to the next. Our daughter was looked after by a nanny during the day and she had a great time. We were fortunate with the snow as it snowed heavily just before our arrival not having snowed for a week or two before then.

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  • A fantastic stay in wonderful St Anton.

    O S 06 Apr 2014

    Stayed Mar 2014
    A lovely hotel with friendly staff and above average food and wine. The pistes were nice and quiet and the snow has been brilliantly preserved for so late in the season. The ski hosting was a fun addition to the holiday and a good way to get to know other guests. We had some thoroughly enjoyable lunches on the mountain and very fun apres ski. We will definitely return to St Anton.
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  • Guest Review

    Susan Hughes 06 Apr 2014

    Stayed Mar 2014
    Thank you to Seb, Beth and Hayley for looking after us. They were friendly, helpful and even made me cakes without chocolate! They were perfect hosts
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  • Fantastic stay

    John Orris 06 Apr 2014

    Stayed Mar 2014

    Thanks to Seb, Beth and Hayley for lovely food, and looking after our family during a great week at La Chapelle. Fab hosts, and good company with the other guests made for a brilliant first family skiing holiday. We will definitely return.

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  • Guest Review

    Angela Roberts 06 Apr 2014

    Stayed Mar 2014
    The chalet team, Seb, Beth and Hayley were fantastic! Friendly, hardworking and patient. Delicious meals served professionally and always on schedule. All of our requests were met with yes!!
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  • Superb staff

    Penny Bagnall-Smith 06 Apr 2014

    Stayed Mar 2014

    VIP choose good chalets in good resorts. What sets them apart is the quality of their staff. The chalet girls are friendly without being obtrusive. They are also efficient , friendly flexible and well trained . The transfers are well arranged. The cabs in the resort are indispensable. You feel as if your stay is gently underpinned by a great support team. Would definitely recommend to a friend.

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  • Morzine 30 march 2014

    Lisa Ohlin 06 Apr 2014

    Stayed Mar 2014
    We had a lovely holiday and were extremely lucky with the weather, enjoying the last snow of the season. The VIP service was fantastic, from airport pick up to luggage delivery at both ends of the holiday. Ben, our chalet host was absolutely brilliant, always there when you needed him, never in your way. His food was lovely and the rose was very nice too. He made a huge difference to the holiday. Alicia, the nanny for our 2 little ones was lovely too, entertaining them while we were out. The reason we didn't give 5 stars is because of the location and size of the chalet. Location is perfect for people who like to party, but a little noisy for us family people. The chalet is cozy, but the size is on the small side with 2 families, including 3 children and two infants. Everything else was very good, we would definitely book with VIP again.
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  • Guest Review

    H R 06 Apr 2014

    Stayed Mar 2014
    Fantastic week skiing. Chalet was lovely and hosts Danni, Andy and Tom were very attentive and great with the kids. Delicious food. Great location.
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