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Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Came on a short 3 night break with 3 friends, the chalet is vey well located and the new hot tubs are a great addition as is the lounge area in the reception since my last stay at Aspen Lodge. Only negative is the heat in the chalet which I don't feel has been addresses as VIP say it has. Our chalet host Molly was great and helped to make our stay most enjoyable - shame she could not bring the snow !!
It was my first Chalet experience & certainly won't be my last. Booked through VIPski , we were pampered from start to finish. We were greeted at the airport by a VIP ski representative & directed to our coach transfer (approx 3 hours by coach from the airport to Val D'Isere ) The coach from Geneva airport has seen better days ( the seats are small and a tad cramped especially if you are quite tall ) but that really was my only gripe & it is a minor one. Upon arriving at the resort our hosts ( Will & Athene ) welcomed us with some delicious canapés. I must add that throughout our 1 week stay they were absolutely wonderful and couldn't do enough for us. The food that they prepared for us every morning, afternoon and evening was top notch, in terms of taste , presentation everything. In terms of skiing and transportation, again I can't fault it, we were chauffeured to the ski rental shop and kitted up with our ski equipment and each day to and from the main chair lifts. Chalet Madrisah, in which we stayed was very charming, wood features throughout, quaint bedrooms and a cosy living/dining area and it was also equipped with a sauna and hot tub. (New additions for 2014 as I found out from the resort manager ) the showers in the rooms could do with some updating as the shower screens aren't suitable for the job and water splashes everywhere but once again it did not detract from the entire experience which was lavish from start to end. I really can't recommend VIPski enough, the majority of the credit for our delightful stay must go to Will and Athene our hosts, polite, jovial and seemed genuinely interested in our days on the piste refreshing in this day of insincerity.
We had an amazing week and the weather was spot on! The chalet hosts where awesome and the food was next level!
Our experience with VIP Chalets has been excellent from start to finish. From the moment of booking, VIP were in touch regarding any requests we may have had prior to departure or to assist us on our arrival. When we arrived in Zermatt we were met promptly and introduced to the team. Our chalet was everything we hoped for and we found ourselves in the old quarter of the town which is easily accessible to all lifts and amenities. Our chalet host Emmy has gone above and beyond in making us feel welcome and comfortable. She has been considerate, thoughtful and an excellent cook throughout our stay. We took part in the ski hosting for the two days, which was a particular highlight. Becca, was patient and seemed knowledgable about the area, despite our party being the first of the season. The team in Zermatt, seem to work very well together and we were made to feel welcome by all. We particularly enjoyed the three trips that we had over to Cervinia, although would recommend checking the weather in advance and give yourself plenty of time to return.
Our third time in Aspen a Lodge and yet again, wonderful. Great food, accommodation and the new hot tubs topped it off! Paddy is a great host...serious cheesecake! We will be back
Extremely well looked after by excellent chalet hosts Joe & James. They make a very good team. Excellent food provided throughout our stay - in fact best food we have eaten on any chalet holiday. The chalet was really comfortable and we were delighted to be the very first VIP guests to this beautiful chalet.
From the minute we met Simon he melted our hearts. He cooks, cleans and has really looked after us making our holiday a really relaxing experience. We also love the nannies, Ali & Carys, who looked after our little ones like they we there own. A great service from start to finish, see you next year x