Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Excellent from our first contact with VIP. The staff in Zermatt are exceptional. The 2 we saw the most of were "top drawer": Emmy was a brilliant chalet host - superb cooking and care. Becca was the perfect ski guide. The best we have experienced in over 25 years of chalet holidays.
Everything has been perfect!!
We came to this holiday with high hopes.We had always self catered and have two children aged 9 and 12 who are not the most adventurous eaters. From the moment we stepped off the bus the team here made it clear that they were pleased to see us and really wanted us to have a good time . They have exceeded our expectations on every level. Our host , Olly, was wonderfully enthusiastic and an amazing and thoughtful chef. The chalet was spotless everyday and the food was outstanding and so plentiful it is hard to describe.This is a great company who know how to make employees and guests very happy. This is our experience and we will be rebooking tomorrow.
Really well looked after by the VIP team throughout the holiday. Nothing was too much trouble and Tom provided us with excellent meals every day. It really felt like home from home, with the added benefit of having superb skiing on your doorstep. A truly winning formula.
This review is based on the chalet experience and not the overall holiday. Our hosts Richard and Kath have been fantastic, extremely attentive and nothing has been too much trouble for them. They went the extra mile with helping us celebrate our son's 2nd birthday by hosting a birthday tea party! Their hospitality has been faultless as has the cleanliness of the chalet. Thank you RIcahrd and Kath from the whole party and we wish you a very merry christmas!