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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Brilliant

    Alison Bushby 20 Dec 2014

    Stayed Dec 2014

    Excellent from our first contact with VIP. The staff in Zermatt are exceptional. The 2 we saw the most of were "top drawer": Emmy was a brilliant chalet host - superb cooking and care. Becca was the perfect ski guide. The best we have experienced in over 25 years of chalet holidays.

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  • A shaky start, well rescued.

    Simon Evans 20 Dec 2014

    Stayed Dec 2014
    We had a couple of wobbles in the first two days, not entirely VIPs fault, but crucially, vip rose to the challenge of convincing us that we had not made a mistake. As we became accustomed to the holiday and everything that was included we felt happier and happier with vip, the staff and Simon our chalet host in particular. The holiday has been a great success. Thank you.
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  • Vip ski gives vip treatment

    Rachel Oldroyd 20 Dec 2014

    Stayed Dec 2014

    Everything has been perfect!!

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  • The best family ski holiday we have had ever!

    Jane and Dan Chavasse 20 Dec 2014

    Stayed Dec 2014

    We came to this holiday with high hopes.We had always self catered and have two children aged 9 and 12 who are not the most adventurous eaters. From the moment we stepped off the bus the team here made it clear that they were pleased to see us and really wanted us to have a good time . They have exceeded our expectations on every level. Our host , Olly, was wonderfully enthusiastic and an amazing and thoughtful chef. The chalet was spotless everyday and the food was outstanding and so plentiful it is hard to describe.This is a great company who know how to make employees and guests very happy. This is our experience and we will be rebooking tomorrow.

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  • Home from home in the best ski resort in the Alps!

    Andrew Prosser 20 Dec 2014

    Stayed Dec 2014

    Really well looked after by the VIP team throughout the holiday. Nothing was too much trouble and Tom provided us with excellent meals every day. It really felt like home from home, with the added benefit of having superb skiing on your doorstep. A truly winning formula.

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  • Ski holiday

    Aimee Hodgson 20 Dec 2014

    Stayed Dec 2014

    This review is based on the chalet experience and not the overall holiday. Our hosts Richard and Kath have been fantastic, extremely attentive and nothing has been too much trouble for them. They went the extra mile with helping us celebrate our son's 2nd birthday by hosting a birthday tea party! Their hospitality has been faultless as has the cleanliness of the chalet. Thank you RIcahrd and Kath from the whole party and we wish you a very merry christmas!

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  • Fantastic stay - incredible hospitality from Alistair, Sammy and Katy.

    Emily Rowland 20 Dec 2014

    Stayed Dec 2014
    Chalet was beautiful, great location. Food incredible, Katy is a fantastic chef. Loved the choice and variety. Alistair and Sammy were lovely - great to have around, super polite, charming and I think we'd all have loved to have chatted with them more.
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  • Our wonderful week

    David Guest 20 Dec 2014

    Stayed Dec 2014
    We had a superb stay in this wonderful penthouse suite. The Birch apartment is beautifully furnished and in a very central location. The skiing was better than expected having been warned about lack of snow, but apart from sharing the holiday with our best friends, the holiday was made all the better by our wonderful hostess, Katie! Thank you very much Katie!
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  • Guest Review

    Nick Andrews 20 Dec 2014

    Stayed Dec 2014
    Enjoyed it. Chalet was as described - so no surprises. Rosie and Ruby did well and improved during the week - we were their week 1. Some minor suggestions regarding chalet given to Dave. Dave was very responsive and appreciated.
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  • Guest Review

    Fiona Bayne 20 Dec 2014

    Stayed Dec 2014
    Excellent chalet host - Timmy was fantastic. Food, accommodation were all great. We will be back next year!
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