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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Magic meribel

    Jenny Bahramis 18 Jan 2015

    Stayed Jan 2015
    First chalet experience excellent. Hosts performed well above expectations. Ahmed and Robyn were most gracious, great cooks and perfect personalities for the job. Chalet location and accommodation excellent. Minor comment better shower design more double bed facilities. Overall can't wait to come back.
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  • Skiing bantz

    Sarah Lovett 18 Jan 2015

    Stayed Jan 2015
    A lovely week in morzine, skiing was actually very good considering lack of snow! The chalet was very clean and tidy everyday, food delicious too. Jess and Katherine have looked after us all really well! Thank you, nothing has been too much trouble.
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  • Good snow great hospitality

    Kevin & Fiona Powell 18 Jan 2015

    Stayed Jan 2015
    Lovely chalet, good location near the bus stop. Snow conditions not bad and we had some sun :-) Have stayed with VIP before and always have had great service but Molly our chalet hostess surpassed our expectations. Wonderful cooking, always bubbly and cakes that were irresistible at the end of the day :-) Thoroughly recommend a trip to Molly's chalet Maple.
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  • VIP holiday

    Claire Bowman 18 Jan 2015

    Stayed Jan 2015
    This is my third ski holiday & first time in Morzine. The chalet is superb; by far the nicest I have stayed in, and the best in terms of location for the slopes and town, and the hosts have been amazing - thanks again Anthony, Bella & Helen! Special mention must also be made of the food. The variety and quality were both fantastic. Very sad to be leaving...
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  • fantastic week

    Tanya Barker 18 Jan 2015

    Stayed Jan 2015

    Had a great week at chalet Alaska, dont want to leave. thanks to Bella, Ant and Helen for looking after us and for the delicious food. Alaska is in a good location and is cosy and comfortable. X

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  • Amazing time at Club Alaska!

    T C 18 Jan 2015

    Stayed Jan 2015

    We had a great time in Morzine staying at Club Alaska! The serious snow didn't arrive until later in the week, but we still managed to enjoy some good skiing on the slopes in Morzine and Avoriaz. The chalet is ideally located for the Super Morzine lift (less than 5 min walk) and a few minutes more to the Pleney. The resort caters for beginner and intermediate skiers well, with lots of decent blues and reds. In our chalet, we were superbly looked after by Ant (brilliant chef), Helen and Bella. Nothing was too much trouble for them, whether at meal times or organising other things. The quality and choice at dinner time is something I've never experienced on a skiing holiday before. A personal thanks for the cake for my birthday! Definitely recommend staying here!

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  • Guest Review

    Geoffrey Langridge 18 Jan 2015

    Stayed Jan 2015
    Mollie is a very pleasant capable chalet host. Her cooking was of a good standard and she always wore a smile. The bedrooms were of a good standard and the living accommodation was good although the sofas are too deep and not very suitable for relaxing in the evening. We had three sunny days and three cloudy/snowy days. The skiing was generally good, although several runs were closed all week. The group in the suite were all very pleasant and the overall holiday experience was very good
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  • First family skiing holiday

    James Burke 18 Jan 2015

    Stayed Jan 2015
    From the time we first met the VIP staff at the airport, till the time we left - first class. The Garda Suite was well equipped, clean and always food and drink to hand. Our host (Amelia) was very polite, very helpful, and was genuinely keen to ensure we had everything we needed. We'll definitely go with VIP in the not too distant future..!
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  • Garda suite holiday jan 2015

    Mark Morgan 18 Jan 2015

    Stayed Jan 2015
    This was our first experience of VIP ski and without a doubt our best ski holiday to date.From the pick up at the airport to our departure everything has been excellent. The chalet is fantastic ,the position amazing and the skiing superb. VIP chalet host Amelia has been outstanding.Any requests we made were sorted with no fuss and always with a happy smiling face. The food she has prepared for us ,was always tasty and hot ,and always plenty of it..She has made our ski holiday one to remember. I would highly recommend this chalet along with Amelia to anyone. Thank you!!!!!
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  • Very very impressed will come again

    Andy & helen Hughes 18 Jan 2015

    Stayed Jan 2015
    Staff - first class an asset to your company Food - high end restaurant standard would pay good money to eat and would return regularly Chalet - 95% perfect - unfortunately room one is very loud with street noise keeping us up on many nights. A suggestion of sound proofing would go a long way Security/massage company - it is not necessary to have outside companies coming in to sell massages. They were strange and not in keeping with the VIP brand. I suggest slinging with mountain rehab. They also new the code to the chalet causing security concerns.
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