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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Charlie the champagne bitch and Ant the Fodda Walla

    Penny Robinson 30 Jan 2015

    Stayed Jan 2015
    What fantastic chalet hosts - nothing was too much trouble and many of our needs were anticipated and sorted before we knew it!. Charlie made sure our drinks were always topped up. He even topped them up whilst we were in the hope tub - lovely Ant's food was delicious and amazing and the choice was brilliant. Love the chalet - very spacious bedrooms and living area. Hot tub was very lovely - really hot which was nice while it was snowing.
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  • Fantastic holiday

    J C 30 Jan 2015

    Stayed Jan 2015

    Amazing week with VIP in chalet Klosters. We were looked after incredibly well by George and Rufus who were very friendly, fun and helpful. The food we were served was excellent, and the chalet was always immaculate. Skiing was great, and we had plenty of snow including a big dump of snow midweek. Could not recommend it more highly

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  • Best rhubarb crumble ever!

    David Martynski 29 Jan 2015

    Stayed Jan 2015

    Our stay with chalet host Amelia was fabulous. The weather was not the best but our stay was made superb with food and service of the highest degree. I would have no hesitation in booking with VIP again and will recommend to everyone.

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  • VIP Altitude Lodge 2015

    Linda Blampied 29 Jan 2015

    Stayed Jan 2015
    An amazing experience, fabulous location, ski in & out, left alone on the piste after the lifts close (hot tub whilst the piste bashers are at work optional!), with brilliant attentive staff, great food & wine and good company. Cannot imagine a more perfect holiday experience. Will keep repeat booking because we love it...in fact 2016 already done...
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  • Fantastic service!

    Jeevan Sandhu 29 Jan 2015

    Stayed Jan 2015
    Very pleasant holiday. The chalet was amazing and the staff extremely friendly and helpful. Food was also top-notch! One slight criticism was that we were woken up every morning at 7am when the chalet hosts and chef woke up as there was a considerable amount of noise from the kitchen (obviously because they were preparing the food for the day). Perhaps they could be more conscious of guests sleeping and try and keep the noise down. Apart from this, we were extremely happy with our holiday and the level of service provided and would definitely use VIP again.
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  • Guest Review

    David Tait 29 Jan 2015

    Stayed Jan 2015

    VIP staff at the chalet were fantastic. Our two hosts were polite hard working and good company. The food was a real delight. Our fellow guests were a most enjoyable crowd. Alpe D'Huez was too small a ski area for us and many of the outer areas were partially shut and so not very enjoyable. We shall be returning with VIP but not to Alpe D'Huez

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  • La Plagne January 2015

    Sam Wells 28 Jan 2015

    Stayed Jan 2015
    Some comments below.. - lights in the stairs; same comment as last year - they need to stay on and not switch off when half-way down in ski boots!!! - sauna/hot tub would be nice even if a link-up with a hotel or something; same comment as last year! - airport check-in at Geneva; airport staff were miserable and tried to charge me for a boot bag. Please make sure they are aware of allowances etc as there was nothing on the system(s) they could see. No reps were around at this point - good service is not noticed, did not notice anything therefore excellent! :) - Do you have a DVD library available? - Nice to have some French TV available - perhaps offer French language class options in the afternoon..? I'd go for that a little - Maybe a social one evening in the week with all the other chalets / staff.. - We had great company in the chalet with our other guests - I left my cheese in the fridge when I left - very sad :( Kristin was very helpful and posted it back but it never arrived.. :( However I had asked him to send it express service so it was disappointing to have it dropped in regular mail and I think it may have arrived if put in express/tracked mail.. - Tamsin was fantastic, as were all the other staff. Very good- natured and open, I really like talking to them and finding out a bit about them, it would be great to go skiing with some of them but would not want to get into the realms of French neurosis regards ski-hosting.. :/ Maybe a vin chaud evening would be legal though.. - Please can you offer a loyalty discount for regular customers!!!
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  • VIP's

    Sandra Fishlock 28 Jan 2015

    Stayed Jan 2015
    I have to say this is the first time we have done a chalet holiday and we felt like VIP's from start to finish. The chalet was lovely and we adored the host Katie. Her cakes were fabulous and she rivals Mary Berry. The food choices and cooking skills from Katie were second to none. Nothing was too much trouble. Katie really made our holiday very special. The weather - the skiing - the VIP team all added to making this trip absolutely wonderful. I could not fault them in any way. Keep up the hard work as VIP is a company I will travel with again.
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  • Wonderful holiday

    Keith and Maiki Pearce 27 Jan 2015

    Stayed Jan 2015

    As soon as we arrived at the ST Anton bus station, our luggage was whisked away and we did not have to do anything until it appeared at the door of our room - a lovely start. Welcome champagne and canapes were followed by a cheery and informative brief by Sarah and her confident staff. We enjoyed 2 superb ski guide days with Matt and Johnny who were very busy but managed our large groups. Thanks also to the catering team for the great breakfasts, tempting afternoon teas and first class dinners. Information and queries were answered with a smile from Nathalie and all the staff on the reception desk. Overall it was a fantastic holiday and we will definitely come again as we know we will not be disappointed.

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  • The Mulberry Suite hosted by Georgina

    Penny and Tony Wing 27 Jan 2015

    Stayed Jan 2015

    The interesting thing about staying with VIP as a couple, is that you can never under estimate the diversity of the group you may end up with! However be sure you won't be disappointed! This week was such a week. In the same way, you can rest assured that your host/ hostess will be polite, funny, patient, chatty, helpful.. And, if very fortunate, as we were this week, an excellent cook! 'G' had us rolling down the hill, not skiing! lovely chalet, very warm, so no need to bring heavy jumpers etc - Just a good food and hangover cure LOL

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