Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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This is our first VIP ski experience and we were impressed with the service at the airport with water, a chocolate bar and a piste map on each seat in the transfer coach. Also liked the bags being carried to our rooms, nice touch! Room was lovely though stuffy at nightbecause we couldn't open the velux windows (due to snow), also thought room would benefit from a chest of drawers not under the eaves for extra storage and less banged heads! Very disappointing the sauna wasn't working for the whole holiday as it was one of the reasons we booked this particular chalet. Food overall was good quality but would benefit from an improved plating up system as food often went cold as polite guests waited for everyone to be served before tucking in. Would also have liked to see more veg portions. Made use of the tv and watched a dvd though system not as straight forward to use as instructions suggest! Great location for exploring the ski area and also, some great eating and drinking places nearby.
We have enjoyed a very special time here in Morzine greatly enhanced by Jess and Katheryn who have been superb. They have provided us with delicious meals, a lovely wake up cuppa each day, always chatty and helpful. They have given the children a really special time and gone beyond the call of duty. They are 2 multi talented girls. The chalet has provided us all with good accommodation and the hot tub has been a great bonus. Beds very comfortable, bedrooms not large but adequate. Comfortable and pleasant living area. Balcony door could benefit from being repaired as quite chilly sitting at dining table sometimes. We would certainly come back to Morzine and would be keen to use VIP again. It has been a great week.