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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Sunshine and Powder

    Sam Slater 31 Jan 2015

    Stayed Jan 2014
    Great holiday, fabulous food and chalet - thank you to Matt, Helen and Jamie for making the week wonderful they were great chalet hosts and one brilliant chef! Third time with VIP and didn't disappoint we will be back again. Lots of snow and some sunshine made for a good weeks skiing. Plenty of skiing and good runs for all levels highly recommend the resort.
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  • Great holiday

    Tim Graves 31 Jan 2015

    Stayed Jan 2015
    Excellent chalet and location, on arrival in France we were welcomed on the bus by Stu who coordinated the transfer and has highly competent and sorted everything out . Charlie and Andy the chalet hosts are absolutely fantastic, very friendly, great food and also highly competent. The chalet is recently built and spacious, very well appointed and in good condition, having a sauna and jacuzzi after a day's skiing really helped us relax. Chalet location was excellent, not absolutely ski in ski out as you have to walk about 20m from the door to the slopes but probably the best placed in the area. The only I have is on such a great and high end holiday why use Monarch for the flights ? let's be honest they are a pretty low end airline, the flight times were good but the 20kg baggage allowance just seems a bit cheap, as does having to pay a fortune for a cup of tea in once air borne
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  • Great chalet, great location

    Paul & Sonya B 31 Jan 2015

    Stayed Jan 2015

    This is our first VIP ski experience and we were impressed with the service at the airport with water, a chocolate bar and a piste map on each seat in the transfer coach. Also liked the bags being carried to our rooms, nice touch! Room was lovely though stuffy at nightbecause we couldn't open the velux windows (due to snow), also thought room would benefit from a chest of drawers not under the eaves for extra storage and less banged heads! Very disappointing the sauna wasn't working for the whole holiday as it was one of the reasons we booked this particular chalet. Food overall was good quality but would benefit from an improved plating up system as food often went cold as polite guests waited for everyone to be served before tucking in. Would also have liked to see more veg portions. Made use of the tv and watched a dvd though system not as straight forward to use as instructions suggest! Great location for exploring the ski area and also, some great eating and drinking places nearby.

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  • Guest Review

    Ben Greet 31 Jan 2015

    Stayed Jan 2015
    Fantastic week with excellent hosts Helen and Matt who were friendly and helpful with advise about the local area. Jamie provided us with beautiful food that was excellent quality.
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  • Fabulous holiday in Zermatt!!!

    Sarah Ramshaw 31 Jan 2015

    Stayed Jan 2015
    We have had another brilliant VIP holiday. Patricia and Colin should be very proud of their son Tom. He has been the perfect host, great food, good conversation and he genuinely creates a warm and welcoming chalet atmosphere in Haus Glacier. Leo is an attentive resort manager with regular visits to check we are all ok. Zermatt is a great resort and I'm sure we will return again.
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  • Fantastic week.

    Jason Merison 31 Jan 2015

    Stayed Jan 2015
    On the last night of a fantastic week at Chalet Berger and I'm pleased to say our host Charlie has been fantastic and Ant's cheffing has been lovely, they have both been so attentive and nothing too much trouble from keeping our glasses topped up to keeping the chalet clean and tidy which is no mean feat with us lot. Morzine has been brilliant and although the weather has not been great I have never skied in so much powder. I will definitely come again and would not hesitate to recommend VIP to anyone.
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  • Reached the heights

    Antonia Graham 31 Jan 2015

    Stayed Jan 2015
    Could not have wanted for more! Efficient and comfortable transfer from Geneva airport. Warm and friendly welcome upon arrival at the resort. Beautiful chalet with all home comforts in stunning location. Wonderful chalet host Jo cooked us not only great breakfasts but an array of delicious tea time cakes and superb suppers. It is going to be so hard returning home, thank you!
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  • Bel Sol Fab Chalet

    Louise Auger 31 Jan 2015

    Stayed Jan 2015
    We have had a fabulous week in Chalet Bel Sol with our great chalet host Joe looking after us. The chalet is an absolute gem with loads of authentic charm and in an amazing location with views of The Face. It's so close to both town and slopes, we managed to ski to the door which was an unexpected bonus. Joe did a brilliant job of catering for our varied dietary requirements and baked the best gluten and dairy free cakes ever, thank you. Would love to come back and would highly recommend to anyone.
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  • Special week in Morzine

    Ian and Sue Atkinson 31 Jan 2015

    Stayed Jan 2015

    We have enjoyed a very special time here in Morzine greatly enhanced by Jess and Katheryn who have been superb. They have provided us with delicious meals, a lovely wake up cuppa each day, always chatty and helpful. They have given the children a really special time and gone beyond the call of duty. They are 2 multi talented girls. The chalet has provided us all with good accommodation and the hot tub has been a great bonus. Beds very comfortable, bedrooms not large but adequate. Comfortable and pleasant living area. Balcony door could benefit from being repaired as quite chilly sitting at dining table sometimes. We would certainly come back to Morzine and would be keen to use VIP again. It has been a great week.

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  • Guest Review

    Ian Packer 31 Jan 2015

    Stayed Jan 2015
    Excellent hotel
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