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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Throughly Enjoyable Time

    Susan Newton 07 Feb 2015

    Stayed Feb 2015
    Great chalet, great time, great food. Kathryn and Adam really good hosts.
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  • Excellent

    Helen Gallop 07 Feb 2015

    Stayed Feb 2015
    Great chalet, superb host, brilliant resort manager, nothing was too much trouble. Great skiing, brilliant ski hosting from both Andrew and Ollie. Excellent, well produced food. Good wines, superbly served Felt very at home in the chalet Very short walk up to the lift, was our warm up. Bedroom very comfortable, but could have more light, great roomy powerful shower
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  • Awesome ski week

    Georgina Panting 07 Feb 2015

    Stayed Feb 2015
    Our first time with VIP and what an experience, from start to finish we were made to feel that nothing was a problem. Chalet Nevada is a very sweet apartment in a superb position, the beds are so comfy! Perhaps the best part was out chalet host Ollie, his cooking would give Michel Roux Jnr a run for his money. Honestly his attention to detail, helpfulness, great conversation and local knowledge (well earned nickname Piste Map) really made the week extra special. Thank you VIP and Morzine we will be back!
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  • Guest Review

    Adrian Gifford 07 Feb 2015

    Stayed Feb 2015
    Superb chalet hosts!! Appallingly bad transfer coach, clapped out slow, faulty wipers,stuffy, non existent ventilation, wet seats, water came out of luggage racks wetting my bag and jacket, tatty interior! Hoping return transfer vehicle will be better! Brilliant food, living room and atmosphere created by Will & Jamie who were well managed, very impressive. Shower in room 3 dismally dark, leaky tray and curtain. Smelly drain. Room 3 only just big enough. Front door VERY difficult to open,generally poor maimtaince team.
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  • Guest Review

    Catriona Wilmot 07 Feb 2015

    Stayed Feb 2015
    Overall the holiday was great. Great service and great experience with VIP.
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  • Aspen Lodge-Mulberry Suite

    Stephanie Soteriadou 07 Feb 2015

    Stayed Feb 2015
    This was our second time with VIP. Once again a great experience. Gee was a great host and cook. Plus the staff at concierge were always helpful. Ps Gee thanks for the birthday cake.
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  • Tom killed it!

    Daniel Hodge 07 Feb 2015

    Stayed Feb 2015

    Our Zermatt experience was A+++, the resort is a wonderful place to ride your ski's and snowboards, accentuated by the beautiful scenery that surrounds you while you're here. The local people are incredibly friendly and welcoming, so regardless if you are in your chalet or not you will be treated very warmly. " The VIP staff performed beyond expectation; we were welcomed at Geneva airport by the very polite Becca, who took us up to Zermatt by bus. We were then introduced to Tom And Leo who lead us to our immaculate private chalet. Our accommodation was very comfortable. Every room has its own en suite, with the master bedroom having its own jacuzzi. ESSENTIAL. Tom's cooking skills were honed to a very high standard, leaving very little to be desired from each meal. The whole experience was a really great one. We would highly recommend this type of package holiday to anyone interested in experiencing the best that Switzerland has to offer.

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  • Guest Review

    Daniel Humphrey 07 Feb 2015

    Stayed Feb 2015
    Excellent work by our chalet staff, George and Rufus, and the nannies Carys and Yasmine. Our only niggle were the Oxygene ski lessons for our daughters that did not meet our expectations
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  • Guest Review

    Marie-Louise Elliott 07 Feb 2015

    Stayed Feb 2015
    Lovely chalet with great facilities. Great storage in rooms & all very comfy. Love the chalet Only thing I would say is that the ski/boot room is too small but there's very little to be done about that & the boot warmer is brilliant. I was one of 3 in Room 7 - fabulous room but not having a wall mounted shower meant we had to use the spa room shower or other rooms shower. Katie, Sammy & Alistair were just fabulous. Nothing was too much trouble for them & they were flexible when needed. They work well as a team & are professional yet friendly and good knowledge of the resort. Katie is an amazing chef. The food was exceptional all week. The staff in this chalet have made our holiday. Thank you and please pass on my thanks to them.
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  • Another VIP Gem

    Melanie Smith 07 Feb 2015

    Stayed Feb 2015

    Perfect chalet for families & couples alike. Perfect Piste side location which is lively by day & tranquil by night. As usual, nothing is too much trouble for the VIP team. A wonderful holiday in a fabulos resort. See you next year with the kids!!

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