Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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Could not have asked for better service or weather. Refuge Darbay was perfect for our needs, ideally located 2 minutes walk from the Medran lift and just moments from Pub Mont Fort. The chalet itself was cosy and clean with superb food prepared every day by Liam. That said, the whole of the VIP Team (Liam, Andrew and Ollie) tended to our every need, from Ski Hosting to sourcing items of food and drink to socialising when off duty. There is no doubt that we would consider using VIP Chalets again and we are all very much in love with all there is to offer in Verbier.
Loved the chalet, staff were very friendly and would do anything to help. Excellent food and varied menu. Canapés were always very moreish and a great touch. Never eaten so well on a holiday! Disappointed to be returning to normal life. Would love to come back to VIP next year.
One word - magnificent! Rob & Sam made our stay in Chalet Kaila simply amazing. They really our the best hosts anyone could ask for!