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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A Swiss-tactic holiday

    Jonathan Crone 21 Feb 2015

    Stayed Feb 2015
    Excellent holiday, great Chalet, great food, great slopes and great hosts.
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  • First Swiss Skiing Experience

    Sally Weston 21 Feb 2015

    Stayed Feb 2015
    The service provided by the team in Zermatt was excellent. Tom was a first class chalet host - food was excellent, always on time and very nicely presented. Chalet was also very clean and tidy.
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  • Fantastic week, can't wait to go back

    Kirsty Bailey 20 Feb 2015

    Stayed Feb 2015

    A very big thank you to all of Chalet Chablis for making our first VIP Ski experience just brilliant. Great chalet, great skiing, great weather, great company, great holiday! A very special thank you to your tremendous hosts Sophie & Andy who are a great team, so friendly and welcoming and very hardworking, nothing was too much trouble and their food (especially the cakes) was delicious. What a week, can't wait to go back. Thank you, Rob & Kirsty

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  • Superb!

    Jo Partington 18 Feb 2015

    Stayed Feb 2015

    Our trip to ADH was splendid. Everything, from the view from the chalet, it's location, piste-side, to the quality of the accommodation, the toastiness of our ski boots in the morning, to the excellent service, entertainment & top quality of food & drink, provided by the delightful Andy & Charlie, was top notch. Even the flights & transfers were slick & hassle free.

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  • Perfect doesn't cover it....

    Tracey N 17 Feb 2015

    Stayed Feb 2015
    The smooth transfer to La Plagne with the lovely smiley Darren was just the beginning. The chalet was superb and very well appointed. The gorgeous Amber and Matt made us feel very welcome and catered for our every need with exquisite food, plenty of wine, scrummy cakes and big smiles every day. Nothing was too much trouble. My teacher always told me never to give 10/10 as there is always room for improvement but I can't find a reason not to give the perfect 10. Well done to everyone at VIP - I'll definitely be back
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  • Great fun in Zermatt

    Victoria Lowe 17 Feb 2015

    Stayed Jan 2015
    Overall we enjoyed our time in Zermatt, the skiing was good, the chalet was lovely and Tom our chalet host couldn't do enough for us. The whole resort team were really friendly, knowledgable and their priority was definitely guest experience.
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  • Back again next year

    Richard Ireson 17 Feb 2015

    Stayed Feb 2015
    Just finished a super week in Meribel. Although we have travelled many times with VIP, this was the first time we have taken a whole chalet as a family. When we arrived there was a box of toys for the children and booster seats were provided for the mini buses. We had "Super Nanny" Kate to look after the children, she entertained them fantastically and our youngest grandchild, who is too young to ski, absolutely worshipped her. Our hosts Steve and Lauren were superb, making us really welcome and accommodating our party's dietary restrictions. Steve's cooking and presentation was excellent, Lauren's resourcefulness came to the fore when Steve was rushed to hospital, following an accident with a wine bottle, stepping in to finish cooking and serving dinner for us. It was even further challenged the following night, when the communal gas tank ran out, leaving her cooking facilities seriously diminished. The chalet is comfortably appointed and located in a quiet cul de sac, just off the main road and a short 10-15 minutes walk to town, but if that is too much of a challenge then VIP's minibus drivers are very obliging and the drop off service to the Chaudanne lift area is first class. Beware that the 9th bed is located on a mezzanine, accessed by a steep staircase, no problem to an active 12 year old, but it might be a challenge for some. Despite the lack of gas on Saturday night we had a thoroughly enjoyable week and have already booked for next year.
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  • Excellent resort

    Charlotte Gillett 17 Feb 2015

    Stayed Feb 2015
    Just returned from a great week in St Anton. I consider the hotel to great value for money. The food is to a very high standard, with good wine. Staff were excellent, very helpful and accommodating. Good sized room. Efficient shuttle service to and from town. The hotel is a little dated in places and needs a little TLC. I don’t feel this hotel is quite up to VIP standard. The restaurant is on the small side, with low ceilings, it can be very loud and noisy at dinner depending on where you are sat. You are allocated a table at the beginning of your stay where you eat all your meals. I don’t think this works very well and would enjoy the freedom of being able to sit wherever you choose. No one ever seemed to be working the bar or reception, little strange in a hotel. It has the potential to be a great hotel but at the moment it’s somewhere between a chalet and hotel and hasn’t quite nailed it on either.
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  • Ski La Plagne!

    Nina & Bob K. 17 Feb 2015

    Stayed Feb 2015
    We believe VIP claim to go that extra mile for their clients and this certainly proved to be the case during our stay. - our thanks especially go to Mat and Amber (our chalet hosts) and Darren for making it such a brilliant holiday.
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  • Guest Review

    Susan S 17 Feb 2015

    Stayed Feb 2015
    Great all round experience from the admin team in the UK to the chalet hosts in resort, all providing an excellent level of customer service. Food was delicious, hats off to James for doing a fantastic job! Highly recommended.
    Read more…

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