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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Frank Mosier 22 Feb 2015

    Stayed Feb 2015

    Jack and Alex were great. Excellent food and always extremely attentive and responsive to our requests. Gareth came by frequently to check on us and was also very responsive and kept everything in order. Chalet was generally good, though wifi sometimes a bit slow and it would be better to have a few bars of soap. But in general, everything was great, especially the staff.

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  • Guest Review

    Kirsty Jancic 22 Feb 2015

    Stayed Feb 2015
    Lovely comfortable chalet. And our host Lucy has made this a really relaxing holiday for us all. The food has been delicious and so plentiful. Half term week is never a good time to come skiing all too hectic around the resort but that is nothing to do with VIP.
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  • Perfect February Vacation Holiday

    Hazel Holbrook 22 Feb 2015

    Stayed Feb 2015
    We had a wonderful time at your resort. The staff were extremely friendly and helpful with answering any questions we had on what to do at the resort. We were really spoiled with a nice beer or wine at the end of the day. They always went out of their way to make our time very pleasurable and stress free. Tom our Clhalet host was superb. He knew the mountain very well and was very entertaining with his stories and jokes. He prepared delicious meals and was very accomodating with our picky eaters. He really felt like part of the family by the end of the week. A fantastic holiday. Would not hesitate to recommend this resort to friends and family. My only slight negative was we did heard noise from Dicks T Bar which is close by.
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  • Extraordinarily warm welcome and sensitive hospitality

    Anton Emmanuel 22 Feb 2015

    Stayed Feb 2015
    Coming to a ski trip which was fully catered and hosted left some of the "social phobics" in our group a bit nervous before we came. We all left with the sense of having had a superb trip and where the hospitality was an enormous highlight. Front of house Matt, Sophia and Kate gave us the warmest of welcomes, unobtrusively, every morning and at the end of every day. Jermaine (get well soon) and then Jamie rustled up such high quality meals in the little, always spotless kitchen. The end of ski afternoon cakes were always devoured and the overall feel was of a high quality, family-oriented, sensitive and instinctive hospitality. Pick-ups, bar advice, canapes, birthday celebrations - it for as if so many things were planned for and executed by great staff. Thanks so much. I hope we are lucky enough to ski as a family again, and if so that it could be with VIP - You have brilliant staff with great people skills.
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  • Lawrence/Wernert ski week

    Garry Lawrence 22 Feb 2015

    Stayed Feb 2013
    This is our third year in Val d'Isere with VIP and our best holiday yet: we were blessed with excellent snow, sublime weather and the most amazing chalet staff! George and Rufus were fantastic in every way - friendly, helpful, unobtrusive and always fun - we will all miss them! We had stayed in Davos (the adjacent chalet) last year and whilst Klosters is of a very high quality it is not quite as spacious or well equipped as Davos. Most irksomely for two families with four children between them access to a washing machine requires the consent and cooperation of the Davos chalet staff which was not always forthcoming! So we do find it odd that the two chalets are charged at the same rate! We would also like to praise the VIP concierge service who were faultless and the VIP drivers who were courteous, efficient and always timely. Last but not least we would like to pay special thanks to our VIP nanny Robyn. This is the third year we have been blessed with her looking after our four children and as always she makes their holiday. When they weren't skiing she would often take them out to do a range of activities and always kept them occupied. The children are always sad to say goodbye. We have already booked for next year.
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  • Dani & Johnny's trip

    Dani Carter 22 Feb 2015

    Stayed Feb 2015

    There's only one thing better than Mo & Hugo...... Mo's hair. Best chalet hosts ever. Xxx

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  • Thank You

    Graham Wrigley 21 Feb 2015

    Stayed Feb 2015

    We have had the most fantastic time. From the time we arrived at Meribel and were safely transferred into the arms of VIP service with the drivers everything was amazing. Matt, Sophia, Kate, and Germaine have treated us all like family friends at the same time as giving us 5 star service. That really is a hard balancing act to perform. But they did ... From champagne canapes to judging our family competitions! Thank you ! And for the drivers and all the management team .... Everyone is just so extraordinarily NICE!! Thank you. Next time we go on on a chalet holiday I will google VIP Chalets! The Wrigley, Emmanuel, and Holden families

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  • Chalet review

    Paul Hayes 21 Feb 2015

    Stayed Feb 2015
    Excellent location, variable food, good host, very good ski hire
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  • Great Week.

    C McLeod 21 Feb 2015

    Stayed Feb 2015
    Having been with VIP SKI before, we did not hesitate to book another holiday. Molly was our host for the week, attentive but a little forgetful! Her food was great, and although we never went hungry - the portions were sometimes a little on the smaller side! The afternoon cakes were great to come home too, Molly you are a great baker! Chalet was a good location, close to shops and not too far from the slopes. Concierge was great, free beer/hot drinks and the hottubs were lovely to lounge in after a great day in the snow! Overall good holiday, thank you.
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  • Sunshine

    Simon Thyer 21 Feb 2015

    Stayed Feb 2015

    Thanks to Amean and Robyn for making our stay at Indiana a delight. Their warm welcome, hospitality and great service lifted a good chalet to a great experience. We had a sunny week with okay snow conditions which enabled us to explore the three valleys to the full. It was our first stay with VIP but thanks to the great service , including the drivers of the vans and the slope delivery and pick up service we would be happy to use you again and recommend you to friends.

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