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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic

    James Rudge 01 Mar 2015

    Stayed Feb 2015

    The best chalet holiday we've had! Lots of nice touches like bag drop off, champagne receptions and ski hire delivery. Lovely chalet perfectly situated on the piste with ski in/out. Fantastic amenities in an amazing setting. Our chalet hosts, Robyn and Ameen, were excellent from start to finish. They kept us fed and watered with endless food and drink, organised our lunch bookings and gave us invaluable resort info. They really couldn't have done more. We will definitely book with VIPski again. Back to the realy world now.

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  • Guest Review

    Lizzie and Chris Ball 01 Mar 2015

    Stayed Feb 2015
    Amazing stay at chalet klosters. Super lovely and comfortable chalet with a fabulous host in George, we could not have asked for more. Delicious food and she was super helpful
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  • George was excellent

    Ed Peers 01 Mar 2015

    Stayed Feb 2015
    George truly made sure we were looked after very well and nothing was too much trouble!!
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  • Guest Review

    Jill Thompson 28 Feb 2015

    Stayed Feb 2015
    Well appointed and comfortable chalet with lots of storage space. Ideal location.for the Madran lift with convenient storage for ski equipment. . All staff very helpful .Our chalet host Laura was a great cook and couldn't have been more helpful. Very bubbly and fun personality .Only criticism - Poor light in bedrooms .
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  • Bell Banter

    Robert Bell 28 Feb 2015

    Stayed Feb 2015
    7 days of absolute bliss with the VIP team. The accommodation is very well appointed, lots of space, comfy sofa's, every amenity covered from power showers and bubble baths in the en suit bathrooms to sky tv for the football (or bloody rugby). Our host Simon was without doubt one of the highlights of our week. It often said that the extra mile is lonely but if you ever fancied a trip Simon is always there and makes great company! Warm, welcoming, fun and a cross between Jamie Oliver and Nigella in the kitchen with a touch of Paul Daniels stylee Magic on the side! Watch out for the chocolateand Guiness cake... It's mega! This is without doubt the best catered chalet experience we have ever had!
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  • Windsor Clan!

    Lesley Tedbury 28 Feb 2015

    Stayed Feb 2015

    Good flights & transfers Fab to have skis delivered to chalet - a relief! Wonderful chalet host Nikki - kind, gentle & very handy GP skills!! Food incredibly tasty - good chef! Thank you SO much Nikki for looking after us so well - we really appreciated it Very good shuttle service to & from pistes - friendly, chatty, polite and very efficient - thank you guys Lovely room in chalet - good size and chilled Nanny Becca was amazing - thank you Improvements: No sound system - was on website Mezzanine bedrooms were a little hot & difficult / awkward layout for very small children and parents

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  • Review

    Scott Phillips 28 Feb 2015

    Stayed Feb 2015
    Chalet location good. Chalet hosts very friendly and helpful. Cleaning not good enough, rooms left very dirty several times and fresh towells not given where required. Food was generally good, but some meals were not good, e.g. Cheesecake was like a soup in texture. Eggs some morning were not very good at all. Common room floor was filthy, we had to wear socks and even shoes because it was so dirty. I think in general it was good value but always room for improvement. Thanks for the good trip.
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  • Mali made it

    Nigel Kirkpatrick 28 Feb 2015

    Stayed Feb 2015
    What we hoped to be a great holiday was made absolutely perfect by our host Mali. He couldn't have done anything more to help us and we are extremely gratefull. Hopefully he will get the credit he deserves. Management team were particularly helpful whenever they could be, in particular Murray and Fiona. Some noise from bars at night was a touch annoying for the older members of our party. Hot tub was also fantastic especially with free beer.
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  • 2 stone heavier!

    Alastair Budd 28 Feb 2015

    Stayed Feb 2015

    What's to fault? Roz and Lee were perfect hosts. Food phenomenal, and despite our ever increasing waistlines we couldn't stop eating all the treats (except when the first back from slopes demolished the cakes- Sally's!) Great chalet and location, with added bonus of the drivers ferrying us about.

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  • Brilliant!

    Myra Ruffler 28 Feb 2015

    Stayed Feb 2015
    We are a family of 11 aged between 3 and 70 years and nothing was a problem. Emily, Stu and Holly were welcoming, efficient and friendly. We very much enjoyed the Club benefits and felt very spoilt. The Farmhouse really suited our needs and we would love to return next year. Thank you for a wonderful holiday.
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