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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • The best ski week ever.

    John Morrisroe 07 Mar 2015

    Stayed Mar 2015
    stayed at taiga chalet last week and it was the most smooth stay I'd had skiing for many a year, Roz Lee and Lyra relly looked after us and made a massive effort to to to make us feel so at home , Full marks to vip for such a great hiring policy. !!
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  • I wish I could take the chalet staff home!

    Simon Rayner 07 Mar 2015

    Stayed Mar 2015

    Absolutely awesome week, can't speak highly enough about Ant, Matt and Helen! The food and the service was phenomenal! I really can't fault the week we have had! Wherever Ant, Matt and Helen are next year, we will be too! I will be watching them closely... I must note that the cleanliness of the chalet was exceptional! Top marks! Thanks for a great holiday!

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  • Family holiday

    Debbie & Stewart Brannan 07 Mar 2015

    Stayed Mar 2015
    This is the first time we have stayed in a VIP Chalet. The chalet was well decorated in pine and well furnished. The bedrooms were really small but not really a problem. Overall we found the chalet very cosy. Rosie was a very good host and the food was of a very good standard. My only negative comment is regarding the driver service. It was too far to walk anywhere but the drivers were not always available. It would be better if someone coordinated the drivers as we often could not get through on the telephone and when we did we could not get a driver because they were booked for the rest of the day. The drivers tried their best and were friendly and helpful. We would definitely use VIP again.
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  • Luguano

    Adam Morris 07 Mar 2015

    Stayed Mar 2015
    Fantastic hosts. Amazing food. Sophie has been great. Many thanks all.
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  • Fantastic

    Carrie Watson 07 Mar 2015

    Stayed Mar 2015
    The whole holiday was fantastic. Specifically and in no particular order, the food was absolutely lovely and the chefs were very happy to cater to our small child's limited tastes, which was hugely appreciated. The room was fabulous but most of all the staff were truly exceptional, particularly with our three year old daughter. Specifically I would love to single out Olivia, Chloe and Sam who went out of their way to be helpfull and friendly.
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  • Cracking Holiday

    Claire Smith 07 Mar 2015

    Stayed Mar 2015

    We had a great week here in Morzine. As a family we have been to Morzine many times before and I have to say that our stay with VIP Ski was fantastic. All of the credit must go to our excellent chalet host, Charlie. He was quite simply amazing! The food was delicious & he was always personable and punctual & happy to help. If anyone reading this is to book with VIP I would suggest asking for Charlie as your chalet host. Enjoy the Porte du Soleil

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  • Bourget

    Reshma Amin 07 Mar 2015

    Stayed Mar 2015
    Excellent chalet hosting. Food was fantastic especially for a fussy eater! Lucy and a Rich were helpful and hosting was natural and efficient. Great holiday, hopefully back next year.
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  • Fantastic holiday

    Henry Clack 07 Mar 2015

    Stayed Mar 2015
    Tom and Darren made this a fantastic holiday. The food was great quality and the hosts were amazing. Definitely coming back. The chalet location is ideal as well.
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  • Fantastic holiday

    Ashley Brannan 07 Mar 2015

    Stayed Mar 2015
    Fantastic holiday - Rosie was a superb host and looked after us this week exceptionally well. All the staff were friendly and the service was excellent. The only constructive criticism that I will offer is that the driver service was not as well organised as val d'isere. The lack of concierge meant that contacting the drivers for a pick-up was a bit hit and miss, (especially considering the number of guests that receive the driver service). In addition to this, it was disappointing to have to book a pick-up time so far in advance and the shuttle service meant there was a little competition for lifts with other guests on a couple of occasions. I cannot fault the drivers here though, as they did their best given the situation. This was just a small issue on an otherwise flawless holiday provided by VIP ski - well done!
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  • Marvellous Meg

    Simon Jones 07 Mar 2015

    Stayed Mar 2015
    A really fabulous holiday. Superb chalet- perfect location and a brilliant host in Megan- great food and nothing too much trouble. Really impressed with VIP- they brought round a refund for ski pass after all the lifts were closed and also applied a discount for ski club membership retrospectively. Will def use again- thanks
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