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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • a brill weeks skiing in Chalet Chablis

    Robert Rowbotham 15 Mar 2015

    Stayed Mar 2015

    11 of us had a brill time with Sophie and Andy in Chalet Chablis. This is our 2nd time with VIP and our hosts looked after us the best we could have hoped for and better than any of us had enjoyed before. The food was of an awesome quality with duck, beef beautifully done. The cakes were a special treat every day - and I'm not even a fan of baking - Andy is a top top baker. And even Dean professed he wished to marry Andy because he was so in love ......... with his Guiness cake. We're all looking forward to the wedding. The only regret we have ............. is that we won't be enjoying the innovative and delicious 3 course meals every day when we get back home !!!!! The chalet was in a great position, and you could ski in and local buses were excellent. The hot tub was great and looked over the mountains as we relaxed and enjoyed the beer and champagne keeping cold in the snow. A brill way to relax our achy legs after our skiing. We were recommended CocoRicco by Andy & Sophie in the afternoons, and if you like good rock / pop songs sung live in a jumping atmosphere then DEFINITELY head here. One of the VIP hosts from another chalet was dressed in a ketchup bottle there ....... you'll have to ask Soph & Andy why - but it was a great bird puller ( for pics). The only complaint is ....... you suffer after too many jaegers there ! All in all we wanted to post this review - which we don't normally do - because we were so well looked after during our week we wanted to sat thanks to 2 great hosts and great cooks. Thanks a million and we're definitely coming back to any chalet ( or restaurant ) Sophie & Andy run.

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  • 4th time and still fantastic!

    Maggie Brown 15 Mar 2015

    Stayed Mar 2015
    We've returned to Altitude Lodge for a 4th time and had a great time! The staff and service are VIP through and through.
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  • Excellent service

    Anthony McDonald 15 Mar 2015

    Stayed Mar 2015
    The whole service provided by VIP was wonderful , from pick up and arranging skis, through to food quality and service. Nothing was too much effort and it was very much appreciated. The last evening was spoilt for us by half the chalet guests being very drunk which we found very awkward and didn't want to be part of so we left the lovely meal early and were kept awake for hours. Unfortunately this will make us apprehensive about booking another chalet holiday which is a great shame as everything about VIP was top quality. Chalet staff worked incredibly hard and very professional. Thankyou to them.
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  • Great chalet, great location

    Tim Beswick 15 Mar 2015

    Stayed Mar 2015
    With three generations, we needed to be close to shops, the piste and in a location where it was easy to ski back for lunch. The Lugano suite fulfilled all those requirements fantastically. The apartment was fantastic, with loads of living space so we never felt cramped. Sophie looked after all of us terrifically well, the food was great, and nothing was too much trouble. Thanks Sophie for making our holiday one to really remember.
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  • Chris Skis

    Chris Bennett 15 Mar 2015

    Stayed Mar 2015
    Magnificent chalet and, more importantly , chalet hosts and chefs. Seemingly congenial chalet companions until their appalling behaviour on the last night. In 25 years of skiing, 2 weeks a year, in all manner of accommodation, I have never encountered such dreadful behaviour, not from all of course, but a significant number. I was seriously considering another solo week before the end of the season, with VIP but that is now out of the question.
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  • La Plagne, Como 2015

    Guy Leach 15 Mar 2015

    Stayed Mar 2015
    Great to be back in La Plagne with VIP. Como suite was fantastic and we were well looked after by Tamsin who cooked well and kept an immaculate chalet. Hoping to be back next year!
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  • Guest Review

    Pete Dale 15 Mar 2015

    Stayed Mar 2015
    Rich was a great host and covered all our needs The early morning cup of tea was a lovely surprise ! Thanks for looking after us loz n Pete
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  • Boarding couple

    Seb Horner 15 Mar 2015

    Stayed Mar 2015
    Great sunny boarding, superb chalet, food and staff. Les Grange is the best place for food on your night out for dinner.
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  • Excellent

    Nick Forster 15 Mar 2015

    Stayed Mar 2015

    I have to commend all the staff at VIP Ski they have been absolutely outstanding. Friendly, courteous, helpful and charming....well done VIP for your excellent recruiting methodology and training......we WILL be using you again. A particular shout out to Lee and Ros who were faultless in their care and wonderful hosts and the drivers, Jack, Tom, Sam and Chris...again charming and totally efficient. THANK YOU!

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  • A meri time!

    Jo Rockcliffe 15 Mar 2015

    Stayed Mar 2015
    We have had a ball! Thank you to the lovely drivers for shuttling us back and forth often a little worse for wear! HUGE thank you to the fabulous Steve for his delicious meals and looking after us so well! Have a great rest of the season and hope to see you all next year x
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