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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Awesome holiday

    Sophie Constable 29 Mar 2015

    Stayed Mar 2015
    A really lovely comfortable chalet apartment which feels like home from home. Excellent location and you literally walk out of the door on to the slopes and next to the ski school. Oxygen are amazing and our kids loved learning to ski with them. Amelia our chalet host was great and very competent cooking up lovely food and always providing gorgeous cakes. Couldn't imagine a better ski holiday!
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  • a wonderful week in Cedar

    Katy Harbord-Hamond 29 Mar 2015

    Stayed Mar 2015
    Timmy was a fantastic host, nothing was too much trouble. Delicious food and catered for all our fussy feeders. Having read some negative reviews on trip advisor my expectations were not high. How spoilt they must all be. The chalet was great, very comfortable. I agree it is noisy, but being in the high street it is inevitable. All in all a wonderful holiday made by having such a great host, thank you Timmy.
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  • VIP Always The Best

    Charlie Hoffman 29 Mar 2015

    Stayed Mar 2015
    As ever VIP provided the best ski holiday we could ask for. The booking team in London give a tailored and unique service. Nothin Nothing was to much trouble for Sophie, Kate and the team and they were always quick to respond. The flights worked very well and Geneva is better than Grenobke... It has luggage trolley'sfor a start. Seats were saved at the front of the coach which were a great help for Mint and Milo. We are repeat customers every year and always book the Choucas chalets. They are central and well decorated and perfect for us. As the slog to the Savonette in the morning is a lot for a five year old the fact VIP kindly laid on a driver made all the difference. Thank you. And then there was marvellous Mali who was wonderfully friendly and accommodating. Nothing was too much trouble, the kids adored him and he was wonderfully flexible in his cooking when we went off piste on the menu. He was a great liaison with Concierge for lunch booking, Minty loved his cake, we loved his chicken dishes, chocolate chile pots and great attitude. VIP employ a lot of post grads and I think the maturity makes a difference. Thank you Mali for making our holiday so special. We are already booked next year which says it all. Thank you VIP as ever and see you next year. :))
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  • Oak Lodge

    Timmy Wergan 29 Mar 2015

    Stayed Mar 2015
    We've had a brilliant week being hosted by Tom. The chalet is comfortable and of a good standard with spacious living area and all that you could need. The food was delicious and plentiful for 4 hungry teenagers! Tom gave us lots of extra information about the resort and ensured we had restaurant bookings and weather information. The skiing was great. We had a lovely holiday and will rebook with VIP again. Thank you.
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  • Hugo & Mo

    Henry Hunter 29 Mar 2015

    Stayed Mar 2015

    Yessssssssssssssss! The best chalet hosts since me back in 04. I mean truly exceptional. I had a lot to do with it but they really really did go that extra mile!! Pull up.... Pull up!!!! Candide Thovex!!! One of those days!!!! Xxx

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  • Mo & Hugo....if Carlsberg made Chalet hosts....

    Nick Proctor 28 Mar 2015

    Stayed Mar 2015

    Having stayed with Ski Cuisine, Chalet D'or, self catered & catered in Morzine Avoriaz my expectations were high considering the promised "VIP" standard and price tag. I have to say that my expectations were more than exceeded...but not because of the chalet, location, or cleanliness I think you come to expect these things when you pay for it. The true reason is because of the exceptionally high standard of service provided by Hugo and Mo. I run a business myself and I know how hard it is to deliver a service that goes beyond. The hosts he are truly remarkable and you are extremely fortunate to have such relentlessly happy, polite, and friendly hosts.

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  • Fabulous food, great location, amazing host!

    Simone Schofield 28 Mar 2015

    Stayed Mar 2015
    Our chalet host, Simon, was absolutely fantastic! He catered for our every need, ensuring that the dinner was delivered on time and took into account all of our dietary requirements. He made our time in the Aspen Hot Tub Suite 8 very enjoyable and even brought his guitar along for us to play! His cakes are also amazing. Having the hot tub was such a great addition and the location was so great for pistes and for bars.
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  • A Wonderful Holiday (which was just as good or better than last VIP holiday)

    Clare Tatlock 28 Mar 2015

    Stayed Mar 2015

    I really enjoyed the Chalet as the staff were great and the food was fabulous. Neil is very friendly and hospitable (especially because he had only come into the chalet a few weeks before our arrival due to the incident involving Joe's girlfriend). Joe is also very friendly and I really enjoyed his cooking. The chalet itself is very homely and in a great location (not too far from the stores or the slopes). I also want to say thank you to Will, the Manager, for making the holiday as easy as possible.

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  • Family booking for 60th birthday party

    Mary Hill 28 Mar 2015

    Stayed Mar 2015
    Both the chalet itself and the VIP service exceeded our expectations with everything organised for us. Will and Athene were outstanding hosts and a great team, looking after us so well and giving us a really special week. Special mention also for the very efficient driver service.
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  • Stress free, outstanding childcare, lovely touches

    Victoria O'Gram 28 Mar 2015

    Stayed Mar 2015
    From the moment we stepped on the bus at the airport the lovely touches of water, fruit & a kitkat on the bus were lovely. Everything has been thought through to make our stay easy, even a pile of pocket tissues to take out skiing! The food was lovely as were the meals cooked for the children, they ate every bit! And what can we say about the nannies! So engaging, loving & professional. I had such a sense of freedom out on the slopes knowing they were not only safe but actually having an amazing time! We weren't missed one bit! Lots of tears from the children not wanting the go home.....
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