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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great staff, great food, great place

    Mark Abbott-Banner 09 Jan 2016

    Stayed Jan 2016
    We booked the holiday so that my wife would be able to ski her birthday. In advance of our arrival I called the hotel direct and when I spoke to Kat, the manager, to arrange a surprise I Immediately got a very positive impression. This positive impression proved to be well founded as the service we received throughout the week was nothing less than perfect, from those who cleaned our room such as Johanna, to our waitress Katie who always served with a smile and Rachel the assitant manager who was extremely pleasant, helpful and accommodating, as was Kat the manager and even the company's operations manager, Pip, who visited during our stay. The food was first rate, the ski hosts, Toby and Mark were extremely personable and helpful as were the drivers every day. The hotel itself was very well equipped, with a sauna, steam room and hot tub, all of which help ease tired muscles after a hard day skiing. All in all a really great holiday and we couldn't recommend highly enough.
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  • Holiday in the snow

    J T 09 Jan 2016

    Stayed Jan 2016
    Wonderful week good skiing winter wonderland. Lovely being here with the family, excellent service from VIP In our chalet and from the staff who transported us around the resort could not fault them.
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  • First St Anton trip

    Simon Higgs 09 Jan 2016

    Stayed Jan 2016
    Our first time in Austria to Ski was excellent. The facilities in resort were really impressive with good skiing and boarding (we were lucky with the snow). All the staff in Hotel Montjola were friendly and welcoming and made our stay very relaxing. Some of the food was really top drawer. The ski hosting days were fantastic and really useful for St Anton newbies. Thanks Mark and Toby.
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  • Great stay! Back in April already considering changing booking to come with VIP SKi.

    Jessica Atkinson-Taylor 09 Jan 2016

    Stayed Jan 2016
    First time with VIP SKi but spent many years coming to Val with other tour operators. Chalet great. Our hosts Jack and Mary were great and really accommodating, nothing was too much. Food was great! My father felt sometimes it was a bit too 'noveau cuisine ' rather than hardy wholesome food but it was always very tasty and enjoyable. Very accommodating with our 2year old daughter with meals to suit her. Vegetarian food was best I have had in a chalet so far. The drop off car service was fantastic for us with our little one and made the holiday effortless. Concierge were very obliging! All round great. Only set back was our cinema room did not connect to the tv but was a lovely gesture to receive a bottle of champagne for the inconvenience. Book with VIP again-definitely! Jess
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  • We will be back!

    Andrew Aitken 09 Jan 2016

    Stayed Jan 2016
    Chalet and hosts made the holiday. Made to feel at home, gents made a real effort, food unbelievable - went above and beyond, kids loved the place and hosts Wish we had booked for longer!!!
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  • First class - holiday of a lifetime

    Paul Joiner 09 Jan 2016

    Stayed Jan 2015
    One could not have dreamed of a better holiday. From the time we aarived til now we have have been treated like absolute royalty. George and Furgus have been fantastic, our meals have been beyond fantastic. I can honestly say that I never ever expected an experience quite like what we have had. Thank you to the entire VIP team for an awesome experience, we will definitely be back.
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  • Loved every minute!!

    Linda Aitken 09 Jan 2016

    Stayed Jan 2015
    What an incredible skiing holiday! Everything was just perfect - the chalet was gorgeous and supported by two amazing chalet hosts. Ferg and George looked after us unbelievably - their hospitality was unparalleled, their food was superb, they looked after the kids so well and sorted out everything we needed. I would recommend a VIP Ski holiday to anyone after our experience.
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  • Guest Review

    Robert & Isabel Curwen 09 Jan 2016

    Stayed Jan 2016
    Amazing week at the Muscat! Scott and Katie were fantastic hosts. We'd definitely recommend VIP chalets.
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  • VIP from start to .......

    I S 09 Jan 2016

    Stayed Jan 2016
    Thanks Kieran and Becky. We had a great time and you guys were a large part of that. The enthusiasm and engagement of the staff, generally, is a real differentiator! The food was exceptionally good with interesting and varied menus and was a definite highlight.The chalet was kept spotless and was very comfortable. VIP certainly knows how to look after its guests and we all enjoyed a great week's skiing in Val d'Isere. Aspen Lodge is in a great location right in the heart of the village. However, a downside of the location is that it can be rather noisy during the night as a result of nighttime revellers and snow clearance activities, exacerbated by the need to keep the windows open at night due to excessive heating. The hot tub location (in full public view) isn't ideal. Overall however we have had a wonderfully luxurious family holiday and would highly recommend this company.
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  • Chalet Davos Review

    Izzy Atkinson 09 Jan 2016

    Stayed Jan 2016
    I very much enjoyed my holiday experience with VIP Ski. We were well received at the airport and very much appreciated all the pickups throughout our holiday. Chalet Davos was lovely and our chalet hosts, Jack and Mary were excellent! They were very warm and friendly and have been very accommodating. They changed the menu to our satisfaction, were very flexible on times and generally very helpful with everything we needed and made it very enjoyable. Sad to be leaving! Thank you Jack & Mary!
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