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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Superb hosts turn excellent chalet facilities into a truly memorable holiday!

    Charles Graham 10 Jan 2016

    Stayed Jan 2016
    Our chalet hosts Adam and Lucy have been absolutely amazing - they were attentive without being intrusive, wonderful company, excellent chefs and made our group feel completely at home while providing a truly VIP service! They were also very helpful, along with manager Will in helping me find a physio and also keeping me company when I had to take a day off skiing. The great chalet and facilities of the pool were made into an outstanding holiday simply by the amazing service of our hosts - they should be rewarded accordingly! What an excellent stay - I will be back.
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  • Another great week

    Neil Cragg 10 Jan 2016

    Stayed Jan 2016
    Just finished another great VIP ski holiday. A great & comfortable chalet but what was even more amazing was the team VIP team in Verbier! Amelia was not only a great cook, but also extremely personable & couldn't do enough to ensure we had a great holiday & were wanting for nothing. Matt worked our legs off on the mountain, was very accommodating to meet all resort guests requests. Laura did a good job of making sure things ticked along nicely. Even on the last day & at the last minute when we challenged them with doing dinner for 2 chalets in one the team pulled it off without question. Great job & great team, thanks for a good week
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  • Family Holiday

    Chris Keeble 10 Jan 2016

    Stayed Jan 2016
    The overall experience was a real delight to fulfil the purpose of bringing all of our 18 strong family together. Kate, Alex, Becky and Chris the Chef were quite marvellous and managed to meet the diverse needs from the 3 year old to umm the oldest. Andrew and the drivers Will and Barney were always available; a great competent and gracious team. The chalet needs a drying room urgently to deal with all the wet skiing clothes. The ski locker is too small. I drop one star for the chalet rating. Thank you for helping us create a memorable week. Fare Well for the future. God bless, Chris
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  • Guest Review

    Anna Chapman 10 Jan 2016

    Stayed Jan 2016
    Great week. Very well looked after. Food was restaurant quality. Charlie and Alex were very friendly, and helpful. Thank you! Concierge wasn't quite as great, having forgotten to book our table. However, the people at Aspen were very friendly and chatty when went there for hot chocolate.
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  • Food glorious food

    Tom Richars 10 Jan 2016

    Stayed Jan 2016
    This holiday has been an amazing indulgence on every level. All promises were met and exceeded. The chalet team of Alex, Kate and Becky have been incredibly professional and so friendly and great with all the kids too. For me, Having CHRIS Cook for us has been a highlight. A real talent and such creativity in his menu creation- food to remember. Thank you so much for everything. Tom Richards
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  • Fantastic Time!

    K&N Whick 10 Jan 2016

    Stayed Jan 2016
    We had a great week in Muscat and were impressed with the room, chalet and most of all the professionalism and kindness of Katie and Scott. Food, ambience and hospitality were great!
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  • Exceptional in every way

    Russell Wickens 10 Jan 2016

    Stayed Jan 2016
    Our holiday surpassed even the high standards that we have come to expect from VIP. Comfort, service and attention to detail were impeccable and the only low point was leaving. We will definitely return. Particular mention has to be made of our chalet host Lucy whose attentiveness and sunny dispositions were a constant delight. She anticipated our every need and went to extraordinary lengths to ensure that our holiday was fun and problem free. Absolutely 5 star service.
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  • Wonderful Time

    Michael John 10 Jan 2016

    Stayed Jan 2016
    A wonderful holiday. Great skiing, a great Chalet with beautiful location. Looked after superbly by Adam and Lucy who made the holiday an absolute dream. Came with an 17 month old and they were so helpful. Good food and wine, perfect holiday feel. Great tea and cake ready as you ski off the slopes in the afternoon.
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  • Absolutely wonderful!!!!!!!!

    Emily Richards 10 Jan 2016

    Stayed Jan 2016
    This has been the most amazing holiday we have had for years and years! Thank you for working so hard to make it so wonderful and relaxing for us. The chalet is beautiful and Kate, Becky, Chris and Alex were all just so so lovely, and made everything so easy and fabulous for us all. The food was completely delicious every day, from amazing cooked breakfasts to incredible evening meals. We have all stolen at least one recipe from Chris. We all absolutely loved Jenny, the nanny who was just so lovely and supportive and dear. We can't thank you all enough for giving us such a relaxing holiday. I'm hoping we will come back one day!! Xxx
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  • Great experience but chalet a bit tired

    Tim Beswick 10 Jan 2016

    Stayed Jan 2016
    As in previous years we have really enjoyed our holiday with VIP and the service provided by our chalet hosts Jack and Ben. Not only did they look after the 6 adults in the party extremely well, but also went the extra mile for the 3 children (2 x 2 year olds and one 1 year old). The chalet is really good but it is a bit tired in terms of the lounge furniture compared to previous VIP chalets we have stayed in. It also requires some maintenance for broken heating thermostats in the lounge / dining area, which meant it was uncomfortably hot until one of our party made a temporary fix. Overall though we had a wonderful time and would certainly come back to VIP again
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