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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Chalet du Bois

    Mikey Hull 23 Jan 2016

    Stayed Jan 2016
    Oh my goodness gracious one of the most phenominal host, we as a group, have ever had the pleasure of meeting let alone have look after us. The food was exceptional. And if you manage to convince Emma 'coming skiing with you' is far more beneficial than making your bed, your on for a good day.
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  • Best chalet holiday ever - cannot recommend more highly

    J C 23 Jan 2016

    Stayed Jan 2016
    Quality of accommodation absolutely terrific. Beautifully decorated and spacious chalet. Comfortable en suite rooms. Felt cosy and special. Our hosts Lottie and Jack were fabulous. They managed to combine the role of barista, chef, sommelier, resort guide and host effortlessly and fulfilled all aspects of the job professionally and to a really high standard. Most importantly though they were an absolute joy to share a chalet with and were a credit to themselves and VIP ski - they made the week for me. The food knocks the socks off any other chalet I have ever stayed in - it was exceptional. Will definitely come back and recommend to all my friends. Thank you
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  • Maple Suite

    Dominic Briscombe 23 Jan 2016

    Stayed Jan 2016
    After our flight was delayed we were picked up from Geneva. Nice easy transfer, dinner when we arrived. Becca and Tom were amazing. Very accommodating to our specific requests. Always happy to get different items added to the standard menu. After the first morning Tom didn't even have to ask what I wanted, scrambled eggs, bacon and baked beans ready to go. Accommodation was modest but pleasant. Anyone on the front desk was always happy to help, weather it be resort enquireries or help with bookings. Excellent overall service. I would highly recommend.
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  • Awesome Week!!

    Mike, Nina & Baby Nixon Gregory 23 Jan 2016

    Stayed Jan 2016
    After many years of chalet holidays in multiple resorts, this is the best week yet! Anabel has been an incredible host providing wonderful food, a spotless and welcoming chalet and a friendly smile. Our Nanny Autumn has been absolutely wonderful and seeing how our 1y/o son smiles when she enters the room has made the whole experience an absolute treat, a very caring, fun and wonderful spirit. Olly and his team @ Aspen have been great and we will certainly be back soon. Thanks to the whole team for the best week ever! Mike, Nina & Baby Nixon
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  • Great family holiday

    Martin Conlon 23 Jan 2016

    Stayed Jan 2016
    We stayed in The Farmhouse for 7 nights. The chalet was spacious, warm and homely. The hosts (Alex and Josh) were fantastic and enhanced our holiday experience. Their catering skills were second to none, with impeccable meals served each night. Coming into the fire
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  • One of the best ski chalet experiences for many years

    D G 23 Jan 2016

    Stayed Jan 2016
    Have been skiing staying in hotels and chalets for over 20 years and Aspen Lodge this January was one of the very best.The accommodation is great ,comfortable ( with baths in every room ! ) and close to the slopes.And the food and service were both excellent.Charlie and Eilsh are both friendly,sociable and really worked hard to make sure we had a good time.What was also good to see was VIP introducing initiatives ( ski delivery to the slopes every morning, free beer in the lounge etc..) to make the customer experience just that bit better.All in all a great week's skiing and a great advertisement for VIP.Well done.
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  • Great time

    Jodie Parry 23 Jan 2016

    Stayed Jan 2016
    I had a fantastic time in Val once again! I think that VIP is a great company and the staff were very attentive. Theo is such a lovely chalet host I wish him all the best for the future I'm sure he will be a big success in everything he does
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  • Guest Review

    Michael Warnock 23 Jan 2016

    Stayed Jan 2016
    Good lads Ferg and George. Did very well
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  • Our best visit to Les Gets this decade

    Linda Blandpied 23 Jan 2016

    Stayed Jan 2016
    Brilliant location, loved it for the last 4 years, 10 years in Les Gets, the most amazing location on the mountain, ski in/out, family friendly, hot tub on the slopes. The best years of skiing with VIP more to come, just which resort...".
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  • VIP at its best

    Ronski Legend 23 Jan 2016

    Stayed Jan 2016
    Our holiday got off to a great start when we met Ollie at the airport. Ollie was very helpful & could not do enough after our flight had been delayed ( nothing VIP could do to prevent this ). We arrived at our chalet & the staff Emma & Fran gave us a warm welcome. We have been truly spoilt staying at Klosters. Couldn't of asked for a nicer pair of chalet hosts. I would also like to say that all the staff from the drivers to the management have been so helpful. Truly made our week one to remember!
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