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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic week

    Emma Roe 24 Jan 2016

    Stayed Jan 2016
    One of the best ski holidays I've ever been on. Jack and Lottie couldn't have done more. Highly professional and really friendly, they were an excellent source of knowledge for the resort and without exception served us fantastic food every night. Cannot recommend VIPski and Morzine highly enough.
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  • A great skiing holiday

    Trefor Williams 24 Jan 2016

    Stayed Jan 2016
    We were exceptionally lucky to have a large snowfall just before our holiday, so the pistes were in excellent condition and we had some great skiing. The chalet is superbly situated and you can ski straight to the door. The only thing it is missing is a hot tub in which to soothe aching muscles at the end of a hard days skiing. In compensation our room had a bath and there was always plenty of hot water. Our host Anna was very welcoming, always happy to please and cooked us some great meals. Thank you Anna! It is great not having to carry your bags into the chalet - thank you VIP staff!
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  • Another excellent week at Chalet Pierre

    Gerry Nicholas 24 Jan 2016

    Stayed Jan 2016
    Accommodation and food were excellent. Chris Kate Becky and Alex could not have done more to make our stay more comfortable, as usual the transport provided by VIP was friendly and efficient.
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  • Brilliant family holiday

    Susan Higgins 24 Jan 2016

    Stayed Jan 2016

    We love the chalet and its location. Hugo and Holly were brilliant hosts and they looked after everyone really well! Lara the nanny was brilliant and really flexible around looking after all the kids. They loved the creative time and bum boarding with her. Holly made the most tasty dinners and one night the boys had thirds! Hugo worked so hard and fed us the most amazing meals and breakfast each morning. Our favourites were mackerel pate, beetroot and goats cheese stack, the lamb and pork and the chocolate cheesecake.

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  • Thank you Jack and Lottie.

    Sonny Roe 24 Jan 2016

    Stayed Jan 2016
    Excellent accommodation, hosted by very welcoming and friendly staff. I'll definitely be using VIP Ski again.
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  • Ticked all the boxes!!

    A H 24 Jan 2016

    Stayed Jan 2016
    We are a family of five with 3 children under 7. The chalet ticked all the boxes for us; the location-on the slope with great access to all lifts and the bubble to/from town, ski in/ski out meant easy pick up/drop off of children. Rooms were really comfortable if not slightly tight for space (we had to have a travel cot in the room). Childcare worked really well with the nannies on site 8 hours a day if we needed and the playroom was well equipped and the children got out everyday and always came back saying they had fun! I would have liked to have seen a bit more structure to the day; a planned theme or activities so that the children could have looked forward to knowing what they would be upto the next day. VIP staff were excellent, always helpful and friendly some with more enthusiasm than others (Laura, Alistair, George, Kirsten, Steph and Julian to name a few.......) thank you for making our holiday so easy. We had all of the childcare equipment we needed in the room and dinner times were always straight forward with booster seats, plastic cutlery at the table and the menu often adapted to suit the children's needs. The staff coped well with the children, but there was a sense that some of the other adult guests were not so accepting of the additional noise and chaos children bring, which is surprising as this chalet is promoted as a 'family' chalet- if you want an 'adult only' holiday do not choose this chalet!!! The food was of a good standard with some nice choices (some better than others) and some issues with it being hot/not and also sometimes a lack of something which was difficult to understand (croissants running out in the morning).....but this was a small gripe. We had room 2 which was great for the private hot tub we had on the balcony but with it being on the lower ground floor lacked a view which I'm sure the top rooms would have enjoyed but it didn't matter to us. We found the sound proofing in the hotel very good despite being under the restaurant. Overall, would recommend this chalet hotel -it worked really well for us.
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  • Guest Review

    Ari Greenstock 24 Jan 2016

    Stayed Jan 2016
    I thik that was one of the best hoilday ever because Tom cooks reaely good breakfasts!
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  • Josh and my stay

    David Broadbent 24 Jan 2016

    Stayed Jan 2016
    Difficult to find any fault with the acomadation. Clean,quite and a good location. Our hosts (Katie and Scott) where quite exceptional. Always attentive and very helpful. Our only complaint is with the concierge. We appreaciate and accept that a lift from town back to the chalet is subject to availibility but to say that we would be picked up at a specific time and to then leave us standing in the cold for 15 minutes in the cold is both unacceptable and unprofessional. A simple call to explain any delay would have sufficed.
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  • Fantastic week...

    M S 24 Jan 2016

    Stayed Jan 2016
    Another great week staying in a VIP chalet, Catherine and James looked after us very well.
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  • Another fantastic week with VIPSKI

    Peter Knight 24 Jan 2016

    Stayed Jan 2016
    Both Freddie and Sophie did an amazing job. There was nothing that was too much trouble and they kept the chalet in impeccable order. Can't wait to book again next year!
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