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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Magical time at Chalet Muscat

    Jonathan Plaisted 31 Jan 2016

    Stayed Jan 2016
    Top chalet wonderfully hosted by Katie and Scott
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  • Great family skiing destination

    Monica Gilsenan 31 Jan 2016

    Stayed Jan 2016
    We have had a great family holiday. It was our first time skiing after a break of 13 years and the first time for our 2 boys (ages 9 and 5). The resort was ideal for us with lots of beginner slopes and altitude lodge the perfect ski in ski out location. The staff couldn't have done more for us, and genuinely just wanted to make our stay as enjoyable and comfortable as possible. Apart from the skiing, our holiday highlights were the hot tub, hot chocolate, nanny Jess and great food. Our boys have had the time of their lives and we all can't wait to come back.
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  • Guest Review

    Craig Knight 31 Jan 2016

    Stayed Jan 2016
    Amazing chalet, great hosts, delicious food, easy access to the lifts and town. Great week all round!
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  • Skitastic

    K C 31 Jan 2016

    Stayed Jan 2016
    Good service from airport to chalet. Great location right in town centre. Nice food. Wine could have been better quality and one croissant between 2people in the mornings was a bit inadequate.
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  • Alison's review

    Alison Adderkin 31 Jan 2016

    Stayed Jan 2016
    The chalet hosts were wonderful! Helpful, attentive and really nice. The food was plenty fun and totally delicious. Especially loved the wake up drinks!! We loved the chalet, it was comfortable and cosy, the hot tub an added bonus. Ski in ski out wasn't all we hoped for but lead to a few adventures . All in all a great week.
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  • Fabulous Altitude Lodge

    Tina Pilbeam 31 Jan 2016

    Stayed Jan 2016
    Thank you to all the superb staff at Altitude Lodge. Laura, Helen, Pam, Christen, Megan, and George have been so welcoming, friendly and helpful making our holiday very easy and relaxed. There are many staff that we only glimpsed as they were working behind the scenes to ensure that all everyone had a superb holiday. The weather was unseasonably warm and the snow was slushy at times but this made sitting outside for lunch a joy. It is snowing on the day we are leaving which will help the slopes. George took us to Avoriaz a couple of times which was a nice change to be at a higher attitude with better snow. The drive was gorgeous too. We made use of the outside hot tub and sauna most days which is a nice way to relax at the end of the day and helped to soothe achy muscles. Extra towels are not provided though which was disappointing as you need to sit on a towel in the sauna and also use one to dry off after the jacuzzi which in turn leaves you with a wet towel to shower with. Bathrobes and slippers are a nice touch though. The lodge is very relaxed and comfortable. Ski in ski out is such a luxury and adds so much time to your skiing day. We would thoroughly recommend Altitude Lodge and thank you too the team there!
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  • Guest Review

    Paul Hartmann 31 Jan 2016

    Stayed Jan 2016
    An excellent week. Holly, our chalet host, was exceptional. Her passion for cooking was evident in the food she prepared. She kept the place immaculate and made sure we wanted for nothing. She made sure all the baby's needs were met. The apartment was extremely comfortable, however, being a newly refurbished apartment, there were one or two 'snagging' issues that needed to be addressed but these did not impact on our enjoyment. Thank you, Holly, for a great time.
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  • Great holiday

    Richard Webber 31 Jan 2016

    Stayed Jan 2016
    Wonderful week in val, great service in chalet and friendly staff. Would definitely recommend.
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  • Hawthorne

    Jeremy Southgate 31 Jan 2016

    Stayed Jan 2016
    I came out for the doctors update conference and also to see my son. I stayed with VIP last year and the standard was just as good as last year . Excellent food and very professionally looked after by Kieran and for the second part of the week Ellie. Both were very good and the food was delicious. Thank you very much . I would definitely stay in a VIP chalet again and hope you all have a great rest of the season.
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  • Guest Review

    Sian Quiney 31 Jan 2016

    Stayed Jan 2016
    Chalet well appointed, great spacious room & bathroom. Great to have option of superior wine at dinner, less wine but improved quality. Would prefer to pay . Great breakfast
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