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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Not as good as last time.

    David R 29 Feb 2016

    Stayed Feb 2016

    We've just had a week in meribel where we were one of four parties in Chalet Mariefleur. We enjoyed meeting new people, with everyone getting on well. The chalet hosts Lucy and James worked really hard to look after us. The chalet is very nice with lots of sitting areas, hot tub, sauna and steam room and a pool table that proved popular. It is however very dark. More lighting particularly in the bedrooms would be good. Our room (room 5) is a bit tight for space although the mezzanine area where there is an additional single bed provides some storage space. The chalet is quite some distance from the town. Although it is walkable it wasn't easy to pop into town in the evening for a wander. Guests are very dependant on the drivers for trips to and from the ski lifts. They do a good job of providing a responsive service. One of the reasons that we had chosen to book with VIP was an excellent experience that we had in Val D'Isere a few years ago. Unfortunately this trip didn't live up to our expectations. In particular we were disappointed by the food. The standard of food is obviously very dependant on the standard of the cook. James and Lucy tried hard but sometimes didn't get it quite right. Some extra vegetables with the meal would have been welcomed. It felt very much as if the food was rationed. The standard of food fell some way short of the expectations raised by the company's marketing. We booked our ski hire through the company. The skis are delivered to the chalet making it very easy. However the standard of the skis was poor. When I visited the shop to change them I wasnt made to feel welcome and there was a very limited range of skis to choose from. This is all beginning to sound very negative - but we did have a good week. There is so much skiing to do there and the snow conditions are excellent.

    I apologise that the quality of the food this year was disappointing compared with your previous holiday with us. I would also like to apologise for the fact that you received poor service from Freeride. Please be assured we have taken the appropriate action on both issues raised. Once again, my apologies that we have let you down on this occasion. Thank you for choosing VIP SKI and we very much hope to be welcoming you to one of our chalets again. Pip Brockman, Operations Director.

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  • Amazing time in St Anton at the Hotel Montjola

    Todd Schlanger 29 Feb 2016

    Stayed Feb 2016
    Stayed at the Hotel Montjola in St Anton with my sister for a week and had an amazing experience. We had never stayed in a catered chalet style hotel and really enjoyed the experience. The staff was very friendly and helpful, the rooms clean and comfortable, and the food was good. The drivers were also great shuttling us up and down from the mountain. Can't go wrong with the resort, hotel, or VIP Ski.
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  • Aspen lodge

    Omar Maqsood 29 Feb 2016

    Stayed Feb 2016
    Fantastic holiday this year. After last years lack of snow this year was a pleasant surprise. Aspen lodge is nice and busy not quite as good as some of the stand alone chalets but the club area adds a nice dimension and means there are always staff and visitors around. The coffee and bar area is a good addition and the location is hard to rival being in the heart of everything. Chris and Holly were exceptional and really added to our experience, great company a real credit to VIP. We have been 8-10 times with VIP and they really stood out. If you stay in the 8 man penthouse there is one room with a massive beam in it. The room is already small compared to every other VIP room encountered . I think we managed to limit banging out heads under 10 times. On a positive we used it as part of the wardrobe . Other than that we couldn't fault the trip and Val never disappoints.
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  • Another fantastic trip to St Anton and the brilliant Montjola

    Jamie Coutts Donald 29 Feb 2016

    Stayed Feb 2016
    This was the second year in a row i have been to Montjola in St Anton. The first year on the 'boys trip' and this year with my girlfriend. Once again Montjola exceeded our expectations and the staff, food, wine etc were all brilliant. There was always someone to answer questions and help and the 'nothings too much trouble' attitude was quite apparent. Once again the food was exceptional and certainly the best food i have had on any ski holiday. A good choice of wines once again and in plentiful supply! Particular thanks to Sophie who was very friendly and chatty and always smiling but also to everyone else who we cannot remember the names of! You were all great and we will look forward to coming back again! Thank you all! My only criticism is that the Wifi did not work on our level of the building (floor 1) but i'm sure this would be easily rectifiable.
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  • Guest Review

    James Dean 29 Feb 2016

    Stayed Feb 2016
    Excellent holiday!
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  • Small hiccups otherwise a great week

    J B 29 Feb 2016

    Stayed Feb 2016
    Charlie and Louise were fabulous chalet hosts and kept up with our group (including the 7 kids!!). The only small problem was with Christian, the resort manager. As we took care of ALL of our extras ourselves the only thing he needed to do for us was reserve our restaurant for the hosts' day off. He called us the night of the dinner at 6pm to say he'd been trying to get us in all week but to no avail (we later checked with the restaurant and this was a complete fabrication). He then reserved us in another restaurant but didn't even know what it was called. Everyone makes mistakes, but lying about it and then not answering his phone was pretty weak. He also hinted that he'd like us to leave early on our last day, which left a bit of a bad taste. Too bad, because as I said, all the rest of the resort and staff were great!!!
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  • Flawless !

    Billy M 29 Feb 2016

    Stayed Feb 2016
    We were a group of 6 friends and we all agreed that our holiday was as about as perfect as it could have been. Sure, we could have had a little more snow and a little more sun but everything else simply couldn't be faulted. The chalet was extremely comfortable and spacious, centrally located and with the ski hire shop below. Both Jack and the resort manager Gavin were brilliant and hugely helpful. But the real star of the show who made our holiday so awesome was our chalet host Claudia. I have been blessed with many fantastic chalet hosts over the years, but Claudia was simply in a different league. Utterly charming and great fun, she looked after us so incredibly well and went the extra mile to make sure our stay was perfect. With effortless efficiency we were presented with a never ending supply of culinary genius. Wow, what a chef! Claudia, we all loved meeting you and thank you for making our week so special, it is hugely appreciated. Same time next year? !
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  • A great week with VIP in St Anton

    Russell Mead 28 Feb 2016

    Stayed Feb 2016
    This was our third holiday with VIP in a row.......with good reason. Excellent food, warm and homely chalet and very hospitable and helpful chalet hosts. Thank you Richard and Cath.
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  • Fantastic week in Larch suite

    Charles Benn 28 Feb 2016

    Stayed Feb 2016
    We have just returned from a wonderful week in the Larch suite at the Aspen Lodge. If your lucky enough to be going this season you are in for a real treat. Annabel, the host in Larch suite, is a wonderful host and an even better cook. Every night the food we had was absolutely delicious and beautifully presented. Breakfasts and afternoon teas were just as good. Thank goodness we skied every day so we could come back and enjoy more of it. Fantastic!
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  • A great break

    Nick & Liz Slinger 28 Feb 2016

    Stayed Feb 2016
    A great short stay experience. We were made to feel very welcome. Great food, service and advice. Katie & Scott were charming hosts. Many thanks to all concerned.
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