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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great holiday

    F H 05 Mar 2016

    Stayed Feb 2016
    Perfect location in La Plagne for a family holiday, fantastic chalet. Our wonderful chalet host Jo could not be bettered and our nanny Hannah was excellent. Good range of slopes, the only downside was crowded slopes and long lift queues in the centre but much better further afield. Huge thanks to all at VIP, particularly Jo and Hannah.
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  • BEYOND IMPRESSED!

    Kiira Chernik 05 Mar 2016

    Stayed Feb 2016
    Matt and Bryony were excellent chalet hosts, they catered to our every whim and were exceptional. Matt and Bryony are kind, gracious, mannerly, and extremely professional. I could not speak more highly of our experience at Merlot. We already planning our trip back to Val d'Isere next season! VIP Ski - this is the most well executed vacation, we did not need to concern ourselves with one detail for the entire duration of the trip. Thank you! However, our entire house agrees - please invest in better mattresses (they are worn in/sag in the middle).
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  • Holiday 2016-Wheelers/Dickens

    Amanda Wheeler 05 Mar 2016

    Stayed Mar 2016
    Fab chalet in a central position for lifts and bars / restaurants.Chalet of a high spec. The chalet host Claudia was exceptional and made our holiday , so friendly and food and hospitality was top notch and recommended. A very friendly crew of Gavin and Jack supporting with updates and ski hosting . Will definitely be using VIP again the experience from airport to chalet so smooth.As we were a 4 we met a great couple to make up the 6 . Easy access to ski shop and lifts.The staff in the ski shop below were so helpful .A fantastic holiday .
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  • Montana feedback

    Emma Levy 05 Mar 2016

    Stayed Feb 2016
    Lucy was a fantastic chalet host who looked after us and cooked lovely plentiful meals. Ally and Jess were brilliant nannies who the three children bonded with immediately and had fun with throughout the week. Some features of the chalet could be improved eg. Uncomfortable chairs/ bench at dining table, tired furniture and notably a faulty mattress that wasn't replaced.
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  • Another great VIP holiday

    Giles and Andrea Bentley 05 Mar 2016

    Stayed Feb 2016
    Congrats to Charlie and Louise for looking after us so well. Excellent food and hospitality. Lucerne Suite is a great location. 20 seconds from boot room to piste can't be beaten.
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  • Geoff's feedback

    Geoff Calder 05 Mar 2016

    Stayed Feb 2016
    Well what can I say ....yet again VIP have delivered a super product !! I have skied with your company on at least 4 occasions and I can honestly say that this ski holiday to Verbier has been the best yet.... The Chalet is fabulous, all the VIP staff that I have come into contact with are a great credit to your company particularly our wonderful Chalet host Amelia who made our holiday so special....her enthusiasm is truly infectious and Matt our ski guide over two days was very knowledgeable and professional at all times. Thanks again for a great week Geoff
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  • Big smiles at Little Lumi

    E R 05 Mar 2016

    Stayed Feb 2016
    We had an excellent week at lovely Lumi - a stylish and comfortable two-bedroom apartment right in the heart of Morzine. With restaurants and shops right on the doorstep, views of the Pleney from the sitting room and the Super Morzine bubble lift just a couple of minutes' walk around the corner, the location is hard to beat. Best of all was our charming host, Matt. A great cook and great company, Matt looked after our party and the chalet brilliantly. Everything was spotless and well-maintained, and nothing was too much trouble. The only downside is early-morning noise caused by deliveries and bin collection, and occasional noise from the apartment above. Light-sleepers might want to bring earplugs but it really didn't spoil our holiday. We would definitely choose Lumi again. On a separate note, we appreciated VIP recommending Mountain Rehab massage and physio, who offer treatments in-chalet or at their facility in central Morzine.
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  • Family ski trip morzine 2016

    Richard Houston 05 Mar 2016

    Stayed Feb 2016
    Family holiday skiing . We've had a wonderful time and again the VIP staff have been legendary ! We've stayed with VIP on a number of occasions and it's always been an amazing experience. This was also brilliant. However, we couldn't give a 5 out of 5 because the Chalet Du Bois rooms aren't to the same standard we have been accustomed to on previous VIP trips. The rooms are just too small for a VIP lodge. We had to live out of our suitcase because there's no room to take things out of our case. We expected to have a bath and were disappointed not to have one. One tip - that would have transformed our experience - would be to have hangers on the back of the bedroom door (we had a lot of wet clothes!). That' said, Jack and Katie were amazing. Thank you.
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  • I felt like a very important person...

    Maxine Penny 05 Mar 2016

    Stayed Feb 2016
    It was good. It was great. It was the best ever!
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  • Best Ski Vacation Ever

    Kari Rollins 05 Mar 2016

    Stayed Feb 2016
    Matt and Bryony truly made the ski holiday beyond wonderful. They were attentive, very responsive, kind; every meal was a perfect culinary experience. Every need was satisfied and the holiday was seamless and smooth. Loved it all. Nothing like this in the US. Hands down best ski vacation ever.
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