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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great family holiday

    Kathryn Dunne 20 Mar 2016

    Stayed Mar 2016

    We had a fabulous time in meribel and this chalet. We were a party of 6 (grandparents and 2 small children plus us). The chalet was a great family setting but would also be lovely for friends. Rooms lovely and the chalet well furnished. Food was amazing, cakes super yummy and wine good (thanks Hannah!). Service from everyone was great but a special thank you to Hannah who ran the chalet brilliantly and made our holiday so easy and to Lydia our nanny for the 14 month old was great and took any worry of leaving him away as he was always full of smiles when we got home. I wouldn't hesitate to recommend this to all and would certainly return to VIP (this is our second trip, first was st anton which was fab too). Enjoy if you come here. We are sad to leave!!! X

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  • Oh my Josh- what a great holiday!

    S B 20 Mar 2016

    Stayed Mar 2016
    A fantastic week in a fantastic resort , helped by lovely weather and excellent snow conditions. The chalet was perfectly formed and in a great central location , good for the village and its shopping and entertainment ,and 30 seconds from the bus to slopes. The quality and quantity of the food was outstanding and the attention to detail of the presentation was excellent . The Zermatt team are truly first class. Our thanks to Gavin as resort manager for overseeing things but commendation to Jack who was our ski guide and showed us the resort and its slopes and coffee stops - he was excellent , patient and informative and a pleasure to spend the day with . Josh, as our chalet host, was above and beyond in terms of service and standard and he prepared some truly superlative food. . Thanks for a great week and we shall be definely returning next year.
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  • George and Ferg The Best Hosts

    Leo Thompson 20 Mar 2016

    Stayed Mar 2016
    Excellent holiday made by the warm, friendly and superb hosting by George and Fergus in the chalet. Food was brilliant at all meal times, and their desire to make our day of skiing and lunching perfect made it all work like clockwork. Nanny service by Autumn and Sophie was equally good with our 5 kids across the 4 families all loving them. George and Ferg should also get a mention with the kids - they were Demi-gods in their eyes. VIP service overall was good - transfers and journey good and in chalet management good too. This holiday would get a 8.5/10 - feedback on the missing 1.5 would be that the chalet is in need of a furniture upgrade, the in resort bus service never quite lived up to what we wanted it to be
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  • Excellent Service

    Bruce Morris 20 Mar 2016

    Stayed Mar 2016
    Chalet in excellent location, on slope but far enough from the bars to be quiet. Chalet staff outstanding, everthing immaculate.
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  • Simply the Best

    Sandra and Stuart MacKendrick 20 Mar 2016

    Stayed Mar 2016
    This is our second visit to the Indiana Chalet and the 5th holiday with VIP. And we were not disappointed. The superb weather and the other guests completed the experience. Our Chalet hosts Joe and Giles are totally customer focused as are the whole VIP team, quite rare these days. Highly recommended from start to finish.
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  • Amazing Week

    Georgie Clark 20 Mar 2016

    Stayed Mar 2016
    What an amazing week of sun, snow and skiing. We couldn't have asked for better conditions and it was all topped off with a fabulous chalet and the most wonderful hosts, Katie and Scott - they really couldn't have done any more to make our stay better.
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  • A Great VIP Week

    George Campbell 20 Mar 2016

    Stayed Mar 2016
    As always, a lovely chalet and nothing was too much trouble for our friendly VIP Team! We enjoyed the skiing as well!!
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  • Chalet Pierre

    Sarah B 19 Mar 2016

    Stayed Mar 2016
    I cannot express enough how much VIP Ski have exceeded our previous experiences of chalet holidays. Nothing was too much trouble for Kate, Becks and Chris who were such attentive hosts, full of energy and enthusiasm. The meals were fantastic, Chris is a talented and very capable chef. The choice of meals and wines and champagne and canapés each evening was such a treat. The location of Chalet Pierre at the bottom of Morel lift was perfect for easy access to the slopes and the driver service brilliant.
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  • Simply lovely

    Catherine Skinner 19 Mar 2016

    Stayed Mar 2016
    We had a beautiful holiday at chalet Pierre. Nothing was too much trouble from our bags being delivered to our rooms, to a wake up drink every morning, champagne (LaurentP) every evening and skis arranged to deliver to the chalet. The food was absolutely outstanding, and the chalet staff went out of their way to make our stay enjoyable.
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  • Another fabulous trip with VIP

    Hannah Parkin 19 Mar 2016

    Stayed Mar 2016
    This is our fourth holiday with VIP and as always we have had a wonderful time. Four of us stayed in Little Zebra which is a beautiful chalet in a great location. The chalet is probably better suited for two adults and two children as we found that it was a bit small for us. There wasn't quite enough seating in the lounge area and the bedrooms were small with very little storage. However this was only a minor issue, the service was super!. Helen, our chalet host made us feel very welcome and cooked us some amazing food. We also loved the shuttle service taking us to and from the slopes each day....a real treat after a long day skiing. We are already planning our next trip!!!!
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