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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fabulous stay

    Andrea Yule 27 Mar 2016

    Stayed Mar 2016
    Chalet and host were both first class - big thank you to Theo for looking after us so well
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  • Another fabulous holiday courtesy of VIP

    SRM Wernert 27 Mar 2016

    Stayed Mar 2016
    This was our fourth holiday in Val arranged through VIP and there is a reason why we keep coming back. Another great holiday. We had stayed in Davos before and it's a great chalet. The downstairs suite is particularly comfortable. Our hosts, Mary and Jack were excellent. Welcoming and helpful, and as importantly, good cooks. Nothing ever felt like too much trouble. The chauffeur service was excellent and a special shout out to the drivers who were reliable and accommodating when we needed to change plans. Our lovely nanny (Robyn, fourth year) was as fabulous as always and we got the bonus of getting Polly as well who the kids loved. Drawback was that they were having too much fun off the slopes and we sometimes struggled to keep them skiing. No ski school this year.
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  • Wonderful week at Haus Glacier

    Nicky Black 27 Mar 2016

    Stayed Mar 2016
    VIP were exceptional from the outset. The call to check our children's meal requirements a few days before departure really set the tone and we were incredibly well looked after throughout our time in Zermatt. Claudia's cooking is outstanding, her advice about the resort and restaurant recommendations were great and she was also brilliant with our children, aged 6 and 4, who are both a bit in love with her now, and are very sad to be leaving.
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  • Family ski holiday

    Gordon Yule 27 Mar 2016

    Stayed Mar 2016
    Having been impressed with VIP on previous corporate trips I decided to book for my family and was not disappointed both the he service and accommodation was up to their usual high standards. Theo did a great job of looking after us, thanks again Theo.
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  • Sandford

    Philip Sandford 27 Mar 2016

    Stayed Mar 2016
    Great snow, great weather, lovely chalet and great host. This was out second VIP trip this year so we changed all the food options and it was still lovely. My only gripe is that we asked to have he same host we'd had at new year, as the kids loved her so much. It all seemed much harder than it should. We couldn't find anyone to even answer the question. We asked the resort manager at new year, who said it wasn't up to her and we should talk to the London office. We then talked to the London office who initially didn't even answer our request, then said it was a local issue. Ultimately it was resolved, but I'm disappointed no one took ownership of the issue up front. We've been twice a year for several years now, and I'd expect better service.
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  • Easter Skiing

    Amber Lascelles 27 Mar 2016

    Stayed Mar 2016
    Fabulous holiday in every respect. Adam and Lucy looked after us brilliantly and couldn't have been more accommodating. Six children and five adults must have been a challenge, but they were fabulous.
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  • Guest Review

    Frances Wilson 27 Mar 2016

    Stayed Mar 2016
    Food, bedrooms, shuttle facility and staff have all been excellent, my only slight criticism of the chalet was the lack of communal space and small dinning room meant that on returning from ski-ing finding somewhere to sit could be tricky and breakfast was crowded and rather a melee. We were on the Telegraph guiding week and enjoyed the guiding overall but some days the groups were allowed to expand beyond the original designated size and children joined which meant the groups became too large and cumbersome. I am not sure if this is relevant feedback for yourselves or the Telegraph.
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  • Guest Review

    Simon Moore 27 Mar 2016

    Stayed Mar 2016
    Very well done to all, but especially to Amy, our chalet host, who was excellent and managed to accommodate our various dietary requirements with skill. Breakfasts, afternoon teas and evening meals all very well catered for, prepared and served. Also to note is the ski guiding available to Ski VIP guests. Very good transfers to and from resort as well as good flight timings. Overall an excellent holiday.
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  • Another fantastic week, thanks boys !

    J&B M 27 Mar 2016

    Stayed Mar 2016
    Brilliant hosts in Ferg and George, and great food. Year two with VIP and just top, even if we didn't get through all the gin. Kids had a blast too. Thanks all. Off to the bus now :-(
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  • Guest Review

    Robert Levitt 27 Mar 2016

    Stayed Mar 2016
    Excellent in every respect
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