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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Excellent experience

    Edward Horton 03 Apr 2016

    Stayed Mar 2016
    We had a tremendous week at Montjola,thank you to everyone for being constantly cheerful,helpful and ensuring we had a good week.
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  • Loved Montjola

    Peter King 03 Apr 2016

    Stayed Mar 2016
    Excellent facilities and delightful, cheery and helpful staff. Food was outstanding and arrangements for families were truly marvellous.
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  • VIP at Easter in St Anton

    Steve Garry 03 Apr 2016

    Stayed Mar 2016
    VIP staff did their very best to make this a superb holiday! The hotel was comfortable, the food very good and the staff excellent. Nothing was too much trouble and they really did try to ensure that everyone had what they needed. While St Anton was a bit low for Easter skiing I will definitely look at using VIP in other resorts.
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  • Amazing holidays!

    Josette et pascal Beder 03 Apr 2016

    Stayed Mar 2016
    We are French , and my English is not so easy ... We spend a wonderfull week with our English friends , we had very beautiful walks with rackets , the chalet is so well localised , easy to go every where . The pool is perfect , very quiet [ in the morning!] , and what we preferred , was the amazing cooking from fergus and George! The meals were so delicious , and the cakes !!! Thanks for your kindness and disponibility , we will come back!!!! Josette and pascal Beder
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  • Guest Review

    Helen John 03 Apr 2016

    Stayed Mar 2016

    Richard & Kath were excellent chalet hosts, nothing was too much trouble for them and they could not have been more professional. The food was of an extremely high standard & we particularly liked the cakes!! The chalet is spotless, well designed and the lay out is excellent. 

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  • Family Hols

    Julian and Nicky walker 03 Apr 2016

    Stayed Mar 2016
    Great fun and easy access to the slopes
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  • Another great holiday!!

    Brown & Carsons 03 Apr 2016

    Stayed Mar 2016
    This was our third time in Avoriaz and Chalet Poudreuse and yet again everything was perfect and Kim really did look after us with great cooking and ensuring everything we needed was catered for. She is the best host we have had with VIP and I am sure she will continue to add value to whom ever she is looking after. We have already booked for 2017!
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  • Excellent holiday!

    Charlie Westerman 03 Apr 2016

    Stayed Mar 2016
    A very enjoyable holiday in the chalet Chateau. Staff were incredibly accommodating, food was well prepared, and beds were very comfortable! This really is a great spot to bring the family for a great holiday. The dinners were great socialising occasions, with a more decent selection of wines than I've come to expect from most ski resort catered accommodation. The resort is aimed more at the beginner-intermediate level, so good for kids to come and learn how to ski. The snow was ok for this late in the season, but I don't think I would come this late again!
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  • Legendary

    Kate Hucknall 03 Apr 2016

    Stayed Mar 2016
    Jo and Laura are fantastic chalet hosts. The food was Michelin star rated. The chalet was amazing, beautifully decorated and Jo kept it in immaculate shape. The children loved the hot tub.
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  • Brilliant holiday but a tough start with small kids

    Rachael Bradford 03 Apr 2016

    Stayed Mar 2016
    We stayed at the Farmhouse which is a lovely, traditional chalet in a very central location in Val d'isere. The hosts, Helen and Malcolm, were the best chalet hosts we have ever encountered. They were fabulous cooks and could not have been more helpful for the entire week of our stay. The holiday was somewhat marred at the beginning by the last minute time change if the VIP charter flight from Gatwick. This meant we arrived at the resort very late which is tough with small children. VIP kindly organised for a ski hire shop to remain open late however which was great and meant we could avoid the morning rush the next day. The next morning also proved difficult as whilst the location of the chalet is very central it is still a considerable walk to ski school with small children. We ended up walking the kids and their kit to the school and then returning for our own skis which took about an hour and considerable amount of energy. We discussed the issue with VIP however and they agreed to pick up our skis in their van before ski school so we only had to make the one trip. We booked our kids into the Oxygene ski school as our children had been at the school in previous years. The school has grown in recent years however and felt very chaotic, particularly on the first day. The instructors sometimes seemed overwhelmed or frustrated with this situation, but this could also be "end of season" fatigue. We would certainly consider a different ski school next year. The VIP concierge service was extremely useful for booking lunch restaurants and when we asked if we could invite other friends for dinner who were also staying in the resort, the hosts and VIP were very accommodating. We would thoroughly recommend VIP for a ski holiday operator.
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