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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Easter 2016

    Katie Davies 10 Apr 2016

    Stayed Apr 2016
    First time with Platinum. James was outstanding. Food and service outstanding. Also for the children. Made a real difference. Fantastic chef , watch this space... Loving & caring team. Just special xxx.
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  • Fabulous hosts and chef

    Stuart Owen 10 Apr 2016

    Stayed Apr 2016
    A fabulous Time at chalet Pierre , Kate , Chris , Becs and Jack all fantastic. Great food , great Hell With the children who had a brillant Time With the nannies Jenny and abbey . Thank you for a great week. The drivers where also great. Havé à fabulous end to the senson.
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  • Guest Review

    Rupert Allison 10 Apr 2016

    Stayed Apr 2016
    We have had a lovely week under the care of Katie & Scott in chalet Muscat. The chalet has a great position but the bedrooms & bathrooms were not luxurious enough to credit the VIP in your brand name. Food was delicious and we ordered some great wine from your list. The flight times were completely different this year and not very convenient. Leaving at 16.30 on Sunday is frustrating as there is a lot of hanging around and we do not get on to our varying final destinations until very late on a Sunday night. We are all going to work tomorrow! We having been using VIP on and off for 12 years but feel that standards have slipped a bit.
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  • I loved the food

    Holly Ewart 10 Apr 2016

    Stayed Apr 2016
    The food was delicious because we had different things every day. The desserts were very nice and never sickly or boring. Joe and Laura were very friendly and helpfu.
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  • Fantastic chalet hosts

    Wendy F 10 Apr 2016

    Stayed Apr 2016
    We visited chalet at very end of ski season and although conditions and weather were not as great as they could have been Cath and Rich more than made up for that with their hospitality. I was a little worried that coming on one of the last weeks that the hosts may be a little jaded ...how wrong I was! Our mixed group of parents , young adults and teenagers all agreed that the food was amazing and we were looked after so well by both of them. Thank you Cath and Rich!
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  • Spring skiing in Verbier

    RD C 10 Apr 2016

    Stayed Apr 2016
    I booked with VIP for the first time, having seen the company in the list of ski tour operators in the Ski Club of GB web site. The telephone booking was clear and satisfactory. The ski holiday was at the higher end of expectations. The apartment VIP use is of a good standard and size, and its location is excellent. The chalet host Amy had learnt her job well and was proficient with her production of the menus. She was gentle, had a good positive attitude, and no doubt will make the most of her experience. Mat was a good ski guide - knowledgable, authoritative, careful, and attentive. Having the ski hire shop very close was good, as was the ski storage in the Medran lift station. In all a good well run trip.
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  • Winter wonderland

    Ramesh Arasaradnam 10 Apr 2016

    Stayed Apr 2016
    Great holiday Particularly appreciative of Tom our chalet host. We were well looked after. Food was absolutely brilliant even catering for childrens meals. ES ski was a good company for lessons and staff at no1 ski rentals were really good. The only drawback (beyond VIP Ski) control were the roadworks and drilling all week during the day and the gaping hole in the road which was a hazard Thank you for a great holiday.
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  • Chalet brioche

    Katie Mooney 10 Apr 2016

    Stayed Apr 2016
    Amazing food and super nice staff!
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  • Charlie age 9 says

    Charlie 9 Mooney 10 Apr 2016

    Stayed Apr 2016
    The food was the nicest thing I've ever tasted . The chalet hosts were really nice and the hot tub was epic
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  • Guest Review

    Sarah Thomas 10 Apr 2016

    Stayed Apr 2016
    Amy, Matt and Laura gave us a warm welcome on arrival and made sure we were looked after throughout our stay. Lovely chalet, quiet - which is a plus in Verbier! - close to the main lift, bars and shops. Good food and relaxing atmosphere.
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