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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Skiing without snow

    Donna Kirby 07 Jan 2017

    Stayed Jan 2017
    We love the ski in/ski out aspect of the chalet and the fabulous hot-tub. Simon and Olly have been very patient, wonderful hosts, happily altering menus to accommodate fussy eaters, and even throwing in magic tricks and after-dinner games to keep us entertained. The weather conditions have been challenging but we have enjoyed blue skies and no queues. Happy days!
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  • Guest Review

    Caroline Turner 07 Jan 2017

    Stayed Jan 2017
    Fantastic in all respects. Is there a more pleasant transfer stop over location? A second larger jug on the table for milk would make breakfast more efficient. Chalet staff and all drivers have been excellent. Information for non skier activities could be improved.
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  • Guest Review

    Amy / Paul / Nicky Simmons 07 Jan 2017

    Stayed Jan 2017
    Very friendly and helpful hotel staff made us feel very welcome. Appreciated the lifts from the hotel and back. Thank you to nanny Heather for her help when our daughter was poorly. Food and service in the restaurant was great. The house keepers kept our room in excellent condition. The hotel building seemed a little tired to the website!
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  • Guest Review

    Pablo Fenoll 07 Jan 2017

    Stayed Jan 2017
    We had a wonderful experience in Val D'Isere. Very nice chalet, delicious food and the best group! Thanks to the great hostess!!
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  • Amazing chalet hosts and great location

    Becky Hindley 07 Jan 2017

    Stayed Jan 2017
    Georgie and Faye did a fantastic job of catering for all our needs, and it's fair to say we gave them a long list of dietary requirements. Nothing was too much trouble! The food was amazing, the usual VIP standard. The chalet is in a great location with ski in ski out, providing the snow is good enough. If you need a lift the drivers are on hand to drive you to the slopes, restaurant etc. And if you're lucky enough they'll even carry your skis. A great week with excellent hosts. Would highly recommend VIP, Chalet Muscat and Georgie & Faye. If only we could stay a little longer.
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  • Such a pleasure

    Maggie Lemons 07 Jan 2017

    Stayed Jan 2017
    Ryan and Sasha made our stay a dream come true. The food was delicious, the chalet was incredible and their company was even better. We can't thank them enough for going so above and beyond!
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  • Family ski

    Fiona Emanuel 07 Jan 2017

    Stayed Jan 2017
    Very happy times spent with family - great food and happy and helpful chalet staff.
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  • Guest Review

    Mary McNicholas 07 Jan 2017

    Stayed Jan 2017
    Excellent service and food from Henry our chalet host - funny, engaging and approachable. P.s. Menu needs more chocolate.
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  • Amazing experience

    S A 07 Jan 2017

    Stayed Jan 2017

    We travelled as a family of 5, including 2 children aged 2 and 3. We arrived at Geneva airport and were greeted by the VIP team and escorted to our coach. On arrival to our chalet we were made to feel so welcome by Becky, Katie and Kevin. Our 2 kids warmed to them instantly. They met their nanny Jess later that evening who has been absolutely amazing. It isn't easy looking after a 2 year old and a 3 year old but Jess made it look effortless and had such fun filled activities for them every day. She took our son Adam to his ski lessons, who he had with a company called Bass and a lovely instructor named Leslie. Adam took to skiing like a duck to water and was making snow plough turns independently after his 1st lesson. Back to the chalet, we had the whole chalet to ourselves, which made it so much easier with the kids. I imagine it would be a different story if there were many other guests staying there. The kids slept in the back rooms which were relatively quiet and they slept well. The front bedrooms are facing the central street which can be noisy at night, however when closing the shutters and Windows, this noise was barely noticeable. Kevin was the chalet chef and his food was the most equisite and delicious cuisine we have had for a long time. After a hard day of skiing we would look forward to his amazing cakes and food. Becky and Katie were fantastic hosts and couldn't do enough for us. The ski conditions when we first arrived were not optimal in Morzine, therefore we took a bus ride to the neighbouring Avoriaz to ski there. Initially it was very icy, and blue runs were quite hard to do because of this. Mid week we had some snow which certainly helped skiing conditions, and the best skiing was to be had on the Swiss side by the Cookie cafe I would certainly come back again if the snow conditions were better and if booking a chalet on an exclusive basis with kids.

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  • Team POW fresh POW

    Madeleine Roche 07 Jan 2017

    Stayed Jan 2017
    Amazing experience! Great hosts.... We loved Lucy and Katie they were very accommodating. The food and wine were delish. Fantastic package and value for money. They look after everything. Great ski terrain and apres. Such a great week away. Thanks VIP!
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