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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Enjoyable stay

    Andrew Williams 15 Jan 2017

    Stayed Jan 2017
    We had a great stay at Como and we were really happy with Molly and Charlie, the chalet hosts. The food was great and had a good week skiing although there were limited lifts and pistes open for the week. The three nannies we had were great with our children who had lots of fun doing activities and going to ski lessons. The only downside of the week was that 8 of the 11 were unwell with a tummy bug which meant missing skiing and/or meals during the week. However Molly and Charlie were very flexible In accommodating for people being unwell, offering to cook plain food etc. But overall we had a great holiday.
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  • Skiing holiday

    Simon Claridge 15 Jan 2017

    Stayed Jan 2017
    The food and service was excellent both within the chalet and in relation to transport around. For me it is difficult to fault the holiday at all. Thank you very much. Daniel is a genius and an artist. Jack and Joe were faultless and noting was too much trouble
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  • Guest Review

    Gary Tardi 15 Jan 2017

    Stayed Jan 2017
    Excellent
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  • Fantastic holiday from start to finish

    Oliver Gibbons 15 Jan 2017

    Stayed Jan 2017
    Second time we have used VIP and by far the best. Sandie was fantastic, couldn't of hoped for a nicer or more competent chalet host. Her levels of customer service were impeccable, her cakes were to die for and her knowledge of the resort / pistes was really appreciated as first time visitors. The chalet itself was beautiful, well maintained and delivered all that we expected. We had the platinum food option and our chef for evening meals and breakfast was exceptional. He delivered an amazing array of Menus which just sublime. Every night was a real treat and his tapas for the last night (whilst there was lots of it), was incredible. The chalet is around a 15 min walk from the resort center but there was a shuttle bus at a dedicated time every morning to take us to the lifts. On the way back to the chalet there was an assigned driver who you'd call and they would pick up up where ever we were in the resort and take us back again. 5 star from start to finish
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  • Fabulous

    Jane Avison 15 Jan 2017

    Stayed Jan 2017
    An amazing holiday made special by the customer service offered to us by the brilliant chalet hosts. They all worked very hard to ensure that our stay was comfortable and warm. Nothing was too much effort to make us feel very welcome. George the chef is a VERY talented chef and delivered delicious quality food with a lovely varied menu. Or thanks to him for feeding us so well. He should be commended for his efforts. Thank you to all of the staff for looking after us so well.
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  • Purple helmet yoghurt rifle

    Sophie Davies 14 Jan 2017

    Stayed Jan 2017
    I couldn't have asked for a better week. We wanted for nothing the entire time thanks to Josh and Lucy. They were the perfect combination of attentive and fun - perfect for our group. We'd like to extend our gratitude and appreciation for making this week one to remember xx
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  • A fantastic 5* holiday!

    ALEX JONES 14 Jan 2017

    Stayed Jan 2017
    A fantastic week in the 3 valleys. Everything has been spot on - the chalet, our fantastic and friendly hosts, not to mention the great food and hospitality. The location of the chalet is amazing and it's been great to literally ski straight in from the piste. We were a group of 9 and agree it has felt like home from home and we've all had a brilliant time. Our hosts Simon and Oli looked after us brilliantly and really rounded off the experience. We would certainly look to book with VIP Ski again.
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  • Chris edelsten's ideas

    Chris Edelsten 14 Jan 2017

    Stayed Jan 2017
    Brilliant but can improve. Breakfast too late. Cold breakfast should be available from 7:15. Cooked 7:45 More coffee available as soon as breakfast starts. Rest is positive. Great staff with no obvious week links, great food every night although healthy option would be great in evening Love intersport love bus service. Great place
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  • Great holiday

    T F 14 Jan 2017

    Stayed Jan 2017
    First time with VIP and very impressed - amazing staff simply so much better than experienced elsewhere. Whatever your recruitment process - keep doing it. Arrangement with intersport great. Only improvement would be breakfast to start earlier and heating in the hotel to be turned down.
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  • Snow and snow

    Paul Mitchell 14 Jan 2017

    Stayed Feb 2017
    From the arrivals hall to the resort was straightforward. The service in the resort was excellent. The drivers were punctual and helpful with the ski equipment. Jenny in the Chalet was exceptional; she is an excellent chef, engaging and friendly. On return from a days skiing the chalet is always cleaned, tidied, a fire laid and cakes waiting. This would be a five star rating but for some small niggles. Boot heater does not work. Some of the electrics eg two sockets did not work, lights were inadequate in several areas including bedrooms, switches were illogical and the room with a bath requires a vanity curtain. All minor and easily resolved.
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