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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great time in Avoriaz

    Franck Lepelletier 21 Jan 2017

    Stayed Jan 2017
    Holidays were like a dream. As we were arriving the snow was falling and we were taken in charge as soon as we set foot in Avoriaz by the efficient, helpful and charming VIP chalet team. Everything went very well and smooth: the accomodation, the food, the location of the chalet in Avoriaz. When suggestions were made to improve some details they were swiftly taken into account by the team. They made our stay even more enjoyable. The snow was independent from the team of course so the whole weak was perfect. Thank you!
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  • Totes amaze

    Imogen Dessain 21 Jan 2017

    Stayed Jan 2017

    We have had a really great holiday with VIP. The VIP holiday we've been on before was good but the club chalet was fantastic. The chalet staff were so lovely and worked so hard to ensure we had everything and more we needed. Having a chef meant that the food was amazing every evening - we could have eaten all the options on the menu. Will definitely be returning!

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  • Lovely chalet - Brilliant service

    Z G 21 Jan 2017

    Stayed Jan 2017
    We had an amazing week and cannot fault the excellent staff in the chalet. Everyone was professional, friendly and always helpful. The food was lovely but so good it caused my salopettes to shrink! Thank you for a brilliant week, would definately recommend.
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  • A "powfect" week

    James Clark 21 Jan 2017

    Stayed Jan 2017
    We had an amazing week in Aspen lodge with our chalet host Lucy. Not only was the skiing perfect, but the food and drink we received was exceptional. From the breakfasts to the afternoon tea and dinner, we enjoyed everything and are desperately sad to leave. This was our second VIP holiday and we will be back for a third!
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  • Sunny and snow filled

    A C 21 Jan 2017

    Stayed Jan 2017
    - Ben and Hillary were really lovely, helpful, and looked after us very well not just food but everything else - Food and drink were very nice - Drivers were amazing, friendly and flexible - Really nice steam room and sauna - Lots of thoughtful little touches including water bottles on the transfer, nice drivers, and other good touches - Extremely comfortable, hassle free - Cinema room an unexpected hit We had a great time, if we had a magic wand we would change: - Sound proofing could be better in the rooms - Single beds are quite mobile and not conducive to cuddling: double or zipped beds would be better! - Hot tub could be warmer, the temperature fluctuated - Ski boot room not in same building
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  • Good holiday

    Carol Huett 21 Jan 2017

    Stayed Jan 2017
    Overall a good holiday, we enjoyed ourselves and had a great week. Some of the highlights and areas for improvement as follows: - Great food - Fantistic driver service - Really enjoyable ski guiding - Breakfast team were slow on service and not attentive. This morning we waited over 20 mins before we found someone to take our order for teas coffee and hot food. Very frustrating when you are keen to get out on the slopes. - Beds were very hard and disappointing. Not as luxurious as other VIP properties we have stayed in at Avoriaz and Val - Hot tub is very small for the size of hotel, you can't comfortably fit more than three people. - Seats in bar area very uncomfortable.
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  • Ketchup with fish pie - phenomenal!

    Mark Hoole 21 Jan 2017

    Stayed Jan 2017
    Yet again, excellent preemptive pistachio strike. From the booking staff to airport check in, arrivals and further to the resort, the process was stress free and seamless. Thoroughly enjoyable menus. Steve's attention to detail was as notable as he was unflappable - despite assorted challenges from the guests! Smooth organisation of logistics, including restaurant recommendations. A pleasure to holiday with VIP and would have no hesitation recommending it.
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  • Fabulous family holiday

    Gillian Knight 21 Jan 2017

    Stayed Jan 2017
    Top chalet, amazing snow conditions, fantastic hosts (Jack & Jo), Ellie nannied our children beautifully which meant an amazing holiday
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  • Best holiday ever

    Huw Lewis 21 Jan 2017

    Stayed Jan 2017
    We are delighted to write this review on VIP and our two hosts Ed and Elliot. From the moment we arrived until we are about to depart the level of service has been exceptional. Both Elliot and Ed were total professionals in every aspect of hosting from their attention to detail to their culinary skills. All the food was extremely well prepared and presented. In addition to this both of our hosts interacted with all the guest ranging from six years of age to fifty eight. Both have been generous with their time and energy and have made the holiday for both parties.
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  • Awsome

    Tihomir Karakashev 21 Jan 2017

    Stayed Jan 2017
    It was Awsome. Everyone and everything was great.
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