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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Lovely week

    A Smith 30 Jan 2017

    Stayed Jan 2017

    We really enjoyed our week in St Anton. Our hosts Rich and Kath were very accommodating to our dietry requests and Will was very helpful organising extra lesssons for us. We really enjoyed the food and location. The chalet was kept clean and comfortable at all times and is only a short walk from the main shopping street. The Nasserin Lift was a short walk for beginners/ snowboarders or a short skate for skiers. We used this route to start most days. I would stay here again and definitey recommend VIP for their service.

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  • Blue skies

    matthew pile 30 Jan 2017

    Stayed Jan 2017
    Dear all at VIP, Just a short note to thank you for looking after us at the Montjola last wek. This is my 4th trip with VIP and as ever all the staff were excellent, providing great service in a relaxed and friendly way. The food and wines were excellent and despite no fresh snow the blue skies and sunshine made it a very enjoyable week with effortless travel. 2 small suggestions - could you make available foam rollers to use to help ease our aching muscles? and at breakfast could you leave coffee/teapots on the table? - this would allow those serving the food to serve without being interrupted so much when we ask for more tea or coffee.
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  • 5 Stars All Round

    James Chapman 30 Jan 2017

    Stayed Jan 2017

    Just returned from a fantastic week in Lech with VIP - everything from the word go was superb! Having previously travelled with the likes of Crystal Ski we expected a scrum on arrival at the airport, however Friedrichshafen is a quiet and well organised airport and we quickly had our bags and were on our way - it was a real shock for me as it was so stress free! Short transfer to Lech and the hotel was very well situated and organised. Food fantastic all week, great VIP staff across the board, nothing was too much trouble. Ski hosting was a great way to get to know your way around the mountain and to get to know the other guests. Bar area in the Hotel Theodul was ideal for apres-ski beers and meeting other guests in the evening to discuss the day's skiing. My only minor (constuctive!) critisism was that the Apple Strudel should be more authentically Austrian! I was expecting 'proper' apple strudel being in Austria and was a little disappointed to have a deconstructed version served up. The food throughout the week was absolutely A1, this is just a personal preference!

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  • Hotel Montjola and staff

    Christopher Linton 30 Jan 2017

    Stayed Jan 2017
    Excellent staff, genuinely positive and outgoing, helpful when needed but not over barring. Cuisine superb and excellent for non meat eaters too, with a fish course available most nights.
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  • Outstanding Holiday

    Rosemary Collier 30 Jan 2017

    Stayed Jan 2017
    The best ski holiday with VIP yet - all due to the amazing service and hospitality from Maxine and Tim. Can't thank them enough in attending to aspects of our stay - if you are vegetarian, this the chalet for you.
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  • Delivered more than promised

    L R 30 Jan 2017

    Stayed Jan 2017
    Website excellent, booking helpful and friendly, right from the start my experience with VIP Ski had been a delight. Met at airport with smiles and a cheerful greeting, bags and skis magical whisked away after our room numbers had been recording on the labels, little things mean so much. Ski area maps, water and fruit presented to us as we entered our transfer coach. Helpful information on journey about schedules and hotel timings. Lovely to see all the snow and the welcoming staff, check in a breeze and bags in our rooms as promised! Hotel a real delight, smart but casual very easy to relax and all the carefully selected staff certainly made us very comfortabl. We were offered to join a 'social table' what a hoot, met many wonderful people from all different backgrounds and enjoyed all the amazing dinners (with excellent wines) every evening. The shuttle buses were extremely well run, never a wait and the organisation of ski lockers right by lift a joy. Highly recommend the ski guiding, covered vast areas and Rory was brilliant, showing us where we had skied on the map at the end of the day. Special thanks to him and Toby Hot tub and wellness area very clean with towels, robe and slippers. Two nights of Champagne and canapés (could have eaten them all night). Quizz night was chaotic but a great laugh. So sad when the week came to an end. Checkout was made easy (yet again down to professional logistics). Bags taken from outside rooms to be given back to us at the airport. Breakfast arranged early, with little bags available for us to make and take rolls and fruit for later. Well done VIP, just turn down the heat in the hotel bedrooms a bit! Thanks for a wonderful stay
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  • Thanks for a fabulous holiday

    J H 30 Jan 2017

    Stayed Jan 2017

    My family and friends spent a week in Alpe d'Huez from 2 - 8 January this year staying in Chalet la Maison. Usually, I don't bother writing reviews, however, I just had to write and bring attention how fabulous our chalet host was. It was Andy Bell's first week on his own and he got 'lumbered' with us, two families, one with one child and the other with three children, all under the age of 9yrs. He was quite simply superb! Nothing was too much trouble for Andy, he never appeared to get flustered, the food was fantastic and he was always very accommodating with the children. Even at 7am when they were being quite lively. His manners were exemplary. I only hope my son grows up to be half as polite and to top it all he made my son, Zeb a fantastic chocolate cake for his birthday on the last day. He knew he was a Chelsea football fan and made a blue football with football icing decorations he had sourced (and presumable paid for himself). My son was in seventh heaven...and so were we after we ate it! Last year we went to St Anton with Scott Dunn. You may have heard of them as they consider VIP SKI a competitor. Well in our eyes VIP SKI is far superior. You also employ superb people who are down to earth. Please do pass on our thanks to Andy. Thanks for a fabulous holiday, we'll be back next year.

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  • Great chalet,

    Maria Pereira 29 Jan 2017

    Stayed Jan 2017
    Well appointed located chalet with super friendly staff and lovely menu.
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  • Guest Review

    M P 29 Jan 2017

    Stayed Jan 2017
    Fun, lively chalet with enthusiastic, friendly staff and a great bunch of guests.
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  • Perfect

    Nigel Merchant 29 Jan 2017

    Stayed Jan 2017
    Another perfect holiday - great hosts lovely food See you next year
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