We open tomorrow at 8:30 AM
We open tomorrow at 8:30 AM

It's all about the staff

Sure, the other stuff is important ... great chalets in fantastic locations, lovely food, reliable transfers ... but our strength is our people. The host running your chalet, the driver in your vehicle and the nanny caring for your children will make or break your holiday; we do not take this responsibility lightly.

Finding the right people to look after you

Ella and Claire run recruitment during the summer. With their wealth of overseas ski season experience, standards are high, they know what they are looking for, and they pride themselves on selecting only the very best applicants. They will receive over 1500 CVs, interview 300 applicants and employ approximately 170 seasonal staff. Our colleagues tend to be more mature than most, the average age last year was 27, this too makes a difference. We look for people like us.

Why do people join us?

We hardly advertise any more, all of our applications are through word of mouth. We treat our staff with the same respect that we treat our customers. We are known for asking more of our colleagues than our competitors, but the reward is a product of which they can be furiously proud. In an increasingly confused world, pride is still the major driver towards excellent service and job satisfaction.

VIP Ski Team

Team in the UK

Louise, Millie, Jess, Cam & Maxine know their stuff. A walking Wikipedia of skiing, they know their chalets; they’ve bounced on the beds, bubbled in the hot tubs and walked to the piste in their ski boots. They are scrupulously honest and most importantly, they understand that we don’t want you to come away with us unless we are absolutely sure that you are going to want to come back with your friends. Meet the team.

Team in the Alps

Our operations team move over to the Alps in late October. We spend the best part of two months before you arrive trying to ensure that everyone understands what we are trying to do and empathises with our moral and financial commitment to you. By the time you arrive we want to be sure that everyone cares as much as we do.

VIP Managers

Our Managers are extremely important in ensuring that your holiday lives up to both our standards and your expectations. They will meet you at the airport and accompany you back to the resort, deliver your lift pass and arrange any ski hire or lessons that you might require. They will keep an attentive but unobtrusive eye on your needs throughout the week. You will find them to be a mine of local information, extremely approachable and permanently accessible to ensure that you get the very best from your holiday.

Chalet Hosts

As well as possessing a flair for entertaining and a genuine love of food, our chalet hosts are friendly, unflappable and exceptionally hard working. Having completed a rigorous pre-season training course, each host is encouraged to manage their chalet as if it were their own home. We find this engenders a commitment to your enjoyment and well-being which makes the atmosphere in our chalets quite different. Every one of us carries the experience and knowledge that we have acquired as a small successful business over the last 30 years. We are all proud to be part of VIP and really do look after you as we would like to be looked after ourselves.

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