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09 Apr 2016Stayed Apr 2016
02 Apr 2016Stayed Mar 2016
28 Mar 2016Stayed Mar 2016
28 Mar 2016Stayed Mar 2016
A family group comprising two children aged 4 & 6, their parents plus 2 non-skiing grandparents might have proved a challenge to some - but not VIP! UK staff's advice on choice of chalet was much appreciated and set the tone for the holiday. Gavin and his team in Zermatt excelled, with nothing seeming to be too much trouble for them. Advice on restaurants, walks etc was invaluable and location great for both skiers and non-skiers. Huge thanks to Claudia who helped make the holiday so special. Adaptable, efficient and friendly, she looked after us (and the chalet) very well indeed - possibly too well when it came to her delicious food! Adults and children thought her wonderful. Would happily return - but preferably not flying with Aer Lingus (unless they first attend a VIP staff training course).
27 Mar 2016Stayed Mar 2016
20 Mar 2016Stayed Mar 2016
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19 Mar 2016Stayed Mar 2016
15 Mar 2016Stayed Mar 2016
13 Mar 2016Stayed Mar 2016
12 Mar 2016Stayed Mar 2016
06 Mar 2016Stayed Mar 2016
06 Mar 2016Stayed Feb 2016
From the moment we boarded the coach at Geneva we knew we were going to have a great holiday with VIP. Little touches like a chocolate bar and bottle of water on our seats were very much appreciated. The chalet was beautiful and Claudia our Chalet Host proved to be a fabulous cook and was very friendly and helpful. Jack the ski host was great and so courteous - even offering to carry skis and Gavin was equally friendly and helpful. The three of them are a real credit to VIP. Zermatt proved to be a beautiful resort with great skiing and all in all we had a wonderful holiday. Thank you Guys. Sharon and Andrew Dickens
05 Mar 2016Stayed Mar 2016
05 Mar 2016Stayed Feb 2016
05 Mar 2016Stayed Feb 2016
02 Mar 2016Stayed Jan 2016
29 Feb 2016Stayed Feb 2016
21 Feb 2016Stayed Feb 2016
This has been the best ever holiday for the whole family. We loved our chalet and Claidia, our hostess, was an absolute treasure. She took real care of us beginning with our breakfast, cleaning our chalet, out afternoon tea and great dinners! She did all of these with a smile and warm chats with all of us. Jack was great and showed Yani some great places for skiing. The children loved their ski lessons with John and achieved level 3. John was great with the children and for first time skiers they achieved a lot. Gavin also kept an eye when it was Claudia's day off and directed us to some nice places including making sure we were comfortable in our chalet. THANK YOU to all of you for making this holiday one to remember for always!!
20 Feb 2016Stayed Feb 2016
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13 Feb 2016Stayed Feb 2016
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03 Feb 2016Stayed Jan 2016
Dominated by the mighty Matterhorn, Zermatt offers an extensive and high ski area best suited to intermediate and advanced skiers. The 38 mountain restaurants also make it a paradise for those who like to lunch looking out over some of the most beautiful views in the Alps. The ski area of Zermatt and neighbouring Cervinia offers over 300 kilometres of high north and west facing slopes split over several areas.
The Rothorn sector offers good skiing for all standards and just below it you will find the Sunnegga area where the beginners can find their feet. The 40 minute ride up the Gornergrat railway takes you to 3405m and here there are a variety of standards of piste along with the dedicated sledging run. The Matterhorn sector harbours the glacier and offers lovely reds and blues which are ideal for cruisers. From here you can take the challenge of the non-stop 14km piste all the way back to the village, or you can take the runs over to the Cervinia side of the mountain. Below the glacier is the Trockner Steg area where ski lessons usually take place.
Zermatt may not be well-known for being a resort suited for beginners but it has developed a good nursery slope area in recent years in a bid to squash that stigma. The best place to start off for a beginner is probably around the Trockener Steg area of the Matterhorn Glacier Paradise area. This is where all of the ski school lessons take place and provides nice, wide open pistes. Sunnegga paradise is also good for beginners and offers some blue runs and easier reds.
Situated at the top of the Gandegg lift by the Matterhorn Glacier, you will find Gravity Park. Boasting a half pipe, and various kickers, boxes and rails the park has challenges for ski and snowboarders of all levels. There is also a huge air bag to try out moves in complete safety.
Zermatt is known for its challenging red runs and notoriously difficult black runs but for those wanting to test themselves off piste there is often more powder than the most discerning skier can handle. True off-piste skiing is frowned upon in Switzerland due to the potential negative environmental impact. Instead there are un-groomed 'free ride' areas, usually marked in yellow on the piste map, where there are plenty of opportunities to make fresh tracks and enjoy more challenging conditions. Zermatt also has a long standing reputation for its heli-skiing, something the expert skier should certainly experience when staying in this world class resort. It is imperative that you take all the safety precautions you can, shovels and probes and beepers can be purchased or hired. Speak to lift operators prior to going off piste as they will have a better idea of what is safe and what isn’t. To be extra safe professional guides can be hired who have all the local knowledge to take you to the best spots without sacrificing safety.
Ski & Snowboard hosts
VIP SKI offer a free ski and snowboarding service to help you find your way around the Matterhorn Glacier Paradis area. This service is open to all skiers who feel able to tackle red runs with confidence. The service is available 3 days a week between 9.30am and 4:30pm. The hosts will find you the best snow, the best lunch stop, the best beer and the quickest lifts. The meeting point for the service will be discussed when the hosts visit you in your chalets, if ski hosting is in demand the groups will be allocated on a first come first served basis. Please note that our hosts are not instructors and cannot take beginners, nor will they take you off piste. All children aged 15 or under must be accompanied by an adult.
Cross Country Skiing
The complete network of cross-country skiing trails in Täsch and Randa, now comprising almost 15 kilometres, offer beginners and experienced cross-country skiers ideal conditions to enjoy their passion, with beautiful landscapes and scenery. The most challenging of which are the trails used for the Junior World Championship in 1989. Cross-country skiing trail passes can be bought from the tourist office in Zermatt, a day ticket is around CHF 5, or a week ticket approx. CHF 30. You will find ‘walking, Cross-country skiing and snowshoeing maps’ at the Tourist Office, alternatively lessons and guided excursions are available from the various ski schools, ask a member of staff for details.
In Zermatt we provide our ski hire from Glacier Sports and Stoked, depending on which chalet you're staying in. We are confident you’ll get the very best of service from the shops we have selected.
We collect details such as ski ability, height, weight and shoe size beforehand, to ensure the team at hire shop know exactly what you’re looking for and therefore the whole fitting process is as quick and seamless as possible.
Ski rental equipment descriptions and categories vary from resort to resort, and even from shop to shop. To make this easier we describe ski equipment as silver, gold or platinum. We would advise you book the following according to your experience and ski ability;
Possibly one of the most important aspects of a ski holiday, the lift pass is vital unless you plan to walk up the mountain before skiing down!
Pre-book your lift pass directly with us before you travel. Your lift passes will be delivered to your chalet before breakfast on the first morning, in plenty of time for you to make it up the first lift.
There are several ski school providers in Zermatt, each will offer a variety of tuition options from beginner groups to private lessons and off piste guiding, however, some may specialise in a particular area. We have listed a few of our recommended suppliers below.
Summit +41(0)2 79 67 00 01
Summit have a high proportion of British Instructors and offer a range of lessons for both adults and children from 6 years along with snowboard lessons.
Stoked +41(0)2 79 67 70 20
Quick progress, fun and safety are guaranteed. For Stoked snowboarding and skiing are a way of life. They are passionate and want to make your snowboard or ski holidays incomparable and unforgettable. They provide adult and children’s ski and snowboard lessons for all abilities.
European Snow Sports +41 (0)2 77 71 62 22
European Snowsport understand how valuable your holiday time is. Each instructor is committed to sharing their Their instructors will help you build confidence, understand the resort, guide you to the next level of your skiing and help make your holiday complete. Whether it’s for kids, teens or adults; for beginners, experts, mogul bashers or gentlefolk who learn-&-lunch, they offer the perfect balance of classes and instructors.
Zermatt offers a variety of activities for both the non-skier and those wanting some amusement after the lifts have closed. Our resort staff will have further information and will be able to assist you in booking.
Want to try something new? Tired of having your feet firmly on the ground? For the ultimate exhilaration, experience the silence and taste the freedom of flying in perfect safety. Paragliding can be experienced in numerous interesting and beautiful places worldwide but it truly has to be said none more beautiful than the Alps.
For a truly amazing, thrilling and exhilarating panoramic bird’s eye view of the mountains choose a sightseeing scenic helicopter tourist flight. What better way to see Zermatt and the surrounding area. Please ask your host for more details.
Enjoy the thrill of sledging on especially designed runs at the Furi every Tuesday & Thursday evening. Sledging is also available all day, every day at Rotenboden-Riffelberg and is free for lift pass holders (toboggan not included) otherwise. Toboggan rental is available at Julen and Glacier Sports.
There are two ice skating rinks in Zermatt, both are situated in the centre of town. They are free to use but you’ll need to hire skates. Hire is available in all the sports shops and costs approximately CHF10 per day. The closest being Julen-Sport which is open 10am - 7pm every day.
The dedicated slopes at Furi offer an evening toboggan session on selected nights as well as the daily toboggan run which is open at Rotenboden. The Sunegga resturant offers an evening fondue and toboggan session one night a week.
In the midst of four thousand metre peaks, away from the pistes, perfectly maintained winter walking trails meander through the snow covered alpine landscape. Perhaps the best way to enjoy this breath taking natural environment is to sign up for a guided trek with professional guides/instructors. They take you to the most remote spots to see the best of alpine scenery and wildlife, well away from the crowds. Ask for the “walking, Cross-country skiing and snowshoeing map at the Tourist Office or ask your chalet host for more details.
Ten-pin bowling is available at the Hotel Bristol.
Zermatt's cinema offers a luxury film experience - you can enjoy a meal while watching a film, or have a relaxing cocktail in the sophisticated cocktail bar afterwards. Most films are in English with German subtitles. There are usually two shows each day at 17:30 and 20:30, and also an afternoon showing (2.30pm) if the weather is very bad.
Hotel Albana Real provides a small pool and spa with gym.
Kids can try curling on the ice rink, register by 4.00pm on selected days at the tourist information office or at the sport leisure arena.
There are several playgrounds dotted around Zermatt, the one next to the ice rink also has table tennis.
Zermatt has a couple of companies offering massages and beauty treatments. For more information please ask your chalet host once in resort.
For those looking to work out off the slopes, the Hotel Phoenix provides a reasonably well equipped gym.
We understand that for many guests an important part of their ski holiday is enjoying an après ski beer or dancing the night away into the early hours. We’ve listed below just a few of our favourite bars in Zermatt. Don’t forget to ask your Chalet Host for advice on which venues are the best, they will after all, probably have frequented most of them!
Olympia Stubli - Located on the piste from Sunnegga to Zermatt, there are amazing views of the Matterhorn and it has a lively atmosphere after the last lift! They also serve good food and you can sledge down if you prefer.
Hennu Stall - Found on the piste from Furi to Zermatt. This is the main après ski bar and acts as an ideal meeting place after a good days skiing with a party atmosphere and live music
Papperla Pub - An après ski favourite with an outside bar, the drinks are reasonably priced with a great atmosphere and happy hour runs from 4-5pm with half priced drinks! This pub is also very popular at night.
Elsie’s Bar - One of the most famous bars in Zermatt, its cosy decor imitates that of an old English country pub. This bar has a huge selection of spirits including vintage whiskies, brandy and wines. Its champagne menu alone is enough for anyone, but with its après ski speciality of oysters, make sure you have deep pockets.
Vernissage - This sophisticated bar has a special atmosphere and is located in the cinema, its interior was designed by the Zermatt artist Heinz Julen. The Vernissage offers a wide selection of spirits and has amazing cocktails.
Heimberg - This trendy wine bar is the place to be seen in, it is tastefully decorated and has an outside drinking area with sofas. Drinks do tend to be pricey.
Chami Bar - Known as the Pollux fire place bar, this cosy cocktail bar has an open fire where you can enjoy an aperitif or after dinner drink.
The Pink - This cocktail bar is best known for its unforgettable live music, jazz, soul and rhythm and blues bands. A great choice for music lovers.
T-Bar - A night club decorated in an original style with old parts of Zermatt’s cable cars. T-bar also has live bands on various nights throughout the season.
Broken Bar - Zermatt’s cult disco is located under the oldest vaulted cellar roof in the village, the disco offers mainly pop music where you can dance the night away on the legendary wine barrel! Open from 10pm till 4am.
Once you’re on the slopes, you probably won’t feel like going back to your chalet to have lunch! There are a variety of restaurants to choose from for lunch, either on the mountain or in the village.
Many of the lunch time restaurants also offer dinner in the evening. As your chalet host will have one night off in the week, this provides the perfect opportunity for you to sample the local cuisine.
In busy periods don’t forget to ask your Chalet Host to make a reservation to ensure that you get the restaurant of your choice. Below we’ve listed a few of the many restaurants in Zermatt.
Zum See - Michelin star restaurant, signposted from the Blatten run from Furi to Zermatt village, serves excellent food ranging from fillet of lamb to fresh fish to pasta
Chez Vrony - On the piste from Sunnegga to Findeln, Vrony boasts a very cosy and sophisticated interior with fur covered bar stools, and is a favourite amongst celebrities when visiting the resort.
Bontadinis - Classic Italian dishes, one chair back from Zermatt, perfect for a late lunch.
Chalet Etoille - This restaurant has some of the best pasta available, great service and it’s good value. They also provide gluten free pasta.
Whymperstube - This restaurant is a very good traditional Swiss style restaurant specialising in fondue and raclette.
Hotel Post - Hotel Post contains three restaurants and several bars; Pizzeria Broken serves delicious pizzas that you have created yourself and cooked on a wood fire oven. Spaghetti factory serves numerous pasta dishes and upstairs is the brown cow snack bar which serves burgers and chips and general snack food.
Swiss Chalet - Rustic Swiss style restaurant specialising in meat and cheese fondues and local Swiss specialities (located next to the China Garden).
We've got two delightful chalets for you to choose from in Zermatt.
Our Haus Glacier and Gmatchi properties are sure to have you picking up the phone and booking these luxury ski chalets in Zermatt.
The Sales Team are here to help with any questions you might have so call today on 0208 875 1957.
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