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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • No 4 Aspen Lodge

    Daniel Forster 27 Mar 2025

    Stayed Mar 2025
    We had a great ski trip! Holly was a brilliant chalet host - attentive, friendly and great cooking. The lodge was brilliantly positioned
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  • Fantastic 3 day ski break with friends

    Nick Thomas 27 Mar 2025

    Stayed Mar 2025
    We had a brilliant holiday. Food and chalet were wonderful. All VIP staff were very friendly and professional. Holly was absolutely fantastic as chalet host a real credit to the company. Thank you all so much. We will definitely be back.
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  • Amazing

    Jackie Brassington 26 Mar 2025

    Stayed Mar 2025
    I would like to take this opportunity to thank the staff at VIP for making our holiday great. This is our 2nd time as a group with VIP. My third. The whole experience from the booking process to returning home is sleek and professional. Paddy and his team were both friendly and professional, nothing being to much trouble. The food was of high standard and plenty of choice, along with the wine. The Concierge were friendly, helpful and prompt. One of our travellers was on crutches and they did all they could to help.
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  • Top Week

    Paul Hennah 26 Mar 2025

    Stayed Mar 2025
    Overall a great week that didn’t disappoint - from arrival to departure the whole team delivered topped off with a very memorable ski day with Graham Bell :) courtesy of Ski VIP. Perfect location ski in ski out & handy ski hire provided within the hotel.
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  • Above and beyond

    Yvonne Russell 26 Mar 2025

    Stayed Mar 2025
    A fantastic chalet with a team who work seamlessly to provide you with everything you need to make your stay relaxing and comfortable. Having a food allergy my needs were discussed and accommodated for . Thank you Paddy, Eli and Clarissa for the wonderful food and Hetty, Archie and Kian for making our stay so special.
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  • Great place to stay, great staff and great food!

    Richard Barker 25 Mar 2025

    Stayed Mar 2025
    All in all everything about the trip to Bearlodge was great. The staff were super friendly professional and attentive and a room enjoyed a fantastic view out onto the slopes. The pool and other facilities were great and the food and wine was excellent. Will be there again in the very near future.
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  • Excellent

    A W 25 Mar 2025

    Stayed Mar 2025
    Our holiday in Les Arc was excellent from start to finish. VIP are a first rate company delivering a 5* holiday. The ease of contact with the U.K. office made all pre holiday planning easy with help organising child care, lift passes etc. In resort our chalet apartment was perfect in all respect, our chalet host Cam looked after us fantastically and went above and beyond on many occasions to help us. His cooking was exceptional! Finally the childcare on site is first class, the toddlers in my group were very happy in Bear Cubs where they enjoyed fun activities inside and out. The Nannie’s looking after the children were very kind, caring and enthusiast.
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  • Smooth, fun, and yum.

    A P 25 Mar 2025

    Stayed Mar 2025
    Great experience, with seamless pickup, transfers, getting setup with all our gear. They even had a satellite ski shop at the chalet area to pick up all our gear just a few steps away. Good and chalet hosting from Evie, Robbie, and Freya was amazing, and who could not be spoiled rotten by coffee delivered to our door each morning! Facilities and BV5 with access to the pool, 2 saunas, a stream room and tub meant we were able to relax and never have to be worried for crowded facilities. Finally, Ollie and the whole concierge team made getting information, fixes, and reservations just a what’s app away, really nice benefit thank you!
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  • Great second visit to Bear Lodge

    Will Elson 24 Mar 2025

    Stayed Mar 2025
    After enjoying Bear Lodge 2 years ago we returned with old friends and had another fantastic time. The booking process and holiday arrangements were excellent as before and we felt well looked after by VIP from airport pickup to departure. Bear Lodge was as we remembered. The rooms were comfortable and well equipped, the food was great and the staff were so friendly and helpful. We were lucky with the snow and weather so were able to make the most of all the skiing in Les Arcs. A return trip is very likely.
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  • Another incredible week

    Leanne Allison 24 Mar 2025

    Stayed Mar 2025
    VIP never disappoints that’s why we keep returning. Thankyou for making our week so special. Robbie and Evie were excellent chalet hosts and kept us very well fed and looked after!! We had an amazing group in our chalet. The snow was good and weather fantastic. We could not have asked for more. We will keep returning! Thankyou VIP for excellent service!
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