We open tomorrow at 8:30 AM
We open tomorrow at 8:30 AM

Review Guidelines

We value the opinions of our customers, and so do other travellers. After your holiday with us we will encourage you to submit a review. It only takes a few minutes to share your experience and photos, and will greatly help us improve our service. It will also help future VIP SKI guests find the perfect chalet for their next ski holiday.

If your review meets VIP SKI’s submission guidelines, it may appear live on the website within 72 hours of receiving approval.

Rather than a more general review, if you have something that you would like to talk to us personally and, or, more urgently about concerning your holiday, then please e-mail guest.services@vip-chalets.com and we will be in touch with you as soon as possible.

Review submission Guidelines

  • Our most valuable feedback is from guests willing to share their experiences - through reviews, ratings, comments and photos.
  • Before a review and photos are posted on the VIP SKI web site, we verify that the materials were submitted by someone who actually stayed with us.
  • Reviews should be clear, concise, and helpful. Do share what you liked about a chalet and service, but also what areas could use improvement.
  • Do not post any personally identifiable information about others, including full names, addresses, credit card numbers, or other personally identifying information. See our full privacy policy here.
  • Refrain from using plagiarized content and hearsay. You may not cut and paste from other review sites or travel sources. Do not add urls.
  • Please do not comment on specific holiday prices (because they constantly change).

    Online etiquette

    Here are a couple of common-sense reminders about what’s not acceptable:

  • Personal insults or profanity
  • Reports of violent or criminal activity
  • Commercial website addresses or phone numbers
  • Discrimination
  • Harassment or intimidation

    Photos submission guidelines

  • Images must be in BMP, PMG, GIF, or JPEG format
  • File size must be 5 MB or less
  • Image must be at least 60 x 60 pixels
  • No photos, images, or material that is vulgar, pornographic, obscene, profane, illegal, offensive, insulting, objectionable, depicts any nudity, or other non-family-friendly content.
  • No images from other sources or material published elsewhere. No images that infringe on any copyright, trademark, or other legal property right. No logos, titles, branding, promotional material, or any other content intended for commercial purposes.

    Reviews, commerts and image submissions

    We appreciate hearing from you. Please be aware that by submitting content to this website you grant VIP SKI, and linked website partners through whom we provide service, a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that we may choose to provide attribution of your comments or reviews (for example, listing your name and date of holiday on a chalet review that you submit) at our discretion, and that such submissions may be shared with our supplier partners. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you.

    We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these Terms of Use, please do not provide us with any Submissions.

    You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting to this Website: (i) any unlawful, threatening, libellous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that VIP SKI may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you.

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