Testimonials

Chalet was great - very clean and comfortable. Harriet (our chalet girl) was fabulous, very professional and nothing was too much trouble. The concierge is really helpful whenever they can and Annabelle (Manager) was very attentive and friendly. Can’t wait until next year!

Lovely chalet, lovely Bridgette, attention to detail made for a perfect family , three generational holiday .

The perfect spring skiing holiday. Lots of sunshine, a couple of days of powder. Chalet was very comfortable and in a super central location, Vanessa was a perfect host, super friendly and flexible, and a great cook too. We’re coming back…

I have been so impressed by our holiday with VIP. Ollie, our chalet host, has been amazing. Nothing has been too much trouble and it almost feels as if he has become a member of our family. His quiz was so much fun and his cooking has been delicious and exemplary- I have learnt a number of new recipes from him! We would personally like to thank him for making our holiday so special and such fun. Anabel, the chalet manager, has also been brilliant. She has managed all aspects of our holiday for us: was extremely proactive, calling us beforehand and helping with all elements including sorting out ski school issues. We have loved the collecting and dropping off skis, boots etc… such a lovely touch which makes all the difference. Thank you for making our holiday so special - we will definitely book again with VIP

Our time (a group of 24 adults and children) had an exceptional holiday with the wonderful staff (Leah, Amelia, Lia and the Chef team). The standard of cuisine, the chalet design and comfort and most importantly the talent that took care of us were all top-drawer.

Everything was excellent. A few maintenance items in the chalet were addressed by VIP very promptly. Friendly and efficient hosts Toby and Curtis (and Sasha) and really excellent food. Chalet is in an ideal location too with approx a 5-10 min walk to the lifts. The only minor point is that the stone kitchen diner work-surface is very hard and therefore noisy, especially when washing up during a meal. A very happy holiday - thank you!

An absolutely wonderful experience. Appropriately attentive whilst relaxed and ‘non-invasive’ team to our party which suited my wishes and surpassed previous chalet experiences. Exceptional food. Good knowledge. All attempts always made to accommodate any wish.

The host have all been great food has been fab and they have gone above and beyond what they have done for us.

Had a great time once again at altitude lodge.

Modern, new hotel in a fantastic ski-in, ski out location. Our room was very good and the hotel has lots of facilities. We used the wellness spa on a couple of bad weather days and the cinema on a couple of nights. The staff were friendly and helpful - nothing was too much bother for them. The underground parking was great. We would definitely return. Thanks for a good holiday. I'd like to give some constructive feedback on one thing. Does VIP have a policy on the provision of music in the dining room? We found it far too loud for dining (both breakfast and dinner) and the music didn't really lend itself to a relaxed dining experience. We asked 4 times during the week if the music could be turned down, and whilst this happened it soon got turned up again. The choice of dance/rock music (Venga Boys, Beyonce, Sam Fender etc) did not provide the right 'ambience' for dining. It felt like the type of music and volume was for the benefit of the young staff rather than customers.