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What's included?

The following are included in the brochure price:

• Return air travel between Gatwick and Grenoble / Geneva / Freidrichshafen
• Coach transfers to and from your resort
• All airport and resort taxes
• Accommodation as described
• Towels, with mid-week change and bed linen. Bathrobes and slippers (in chalets with hot tub and/or sauna)
• Daily breakfast, afternoon tea and three course evening meal with wine, cheese, coffee and mints (evening meal on six days in chalets). Canapés on first and last evenings
• Complimentary ski and snowboard hosting service on 3 days for skiers and boarders of intermediate standard and above, subject to availability and local regulations. (19.02.13 Ski hosting service suspended in French resorts until further notice)
• Travel is not included for departures on Dec 1 & 8 2013.

The following items are not included: 

• Lift pass
• Ski equipment hire
• Ski lessons
• Childcare
• Private taxi transfers
• Insurance 
• Ski carriage

Ski carriage

We charge £15 each way for ski carriage on our flights. 

Should we be required to purchase additional seats on an alternative flight we may need to pass on charges of around £20-£30 per set of skis. We will always advise you of this prior to travel. 

Check in

Please note that with recent increased security measures at the airport, the check-in process is subject to congestion and therefore we advise that you allow plenty of time for this. The minimum required check-in time is 2 hours prior to departure. An increasing number of passengers are missing their flights due to late arrival at check-in and not allowing enough time to pass through passport control and security. Please ensure that you allow yourself plenty of time. 

Baggage allowance

The baggage allowance on our flights is one bag per person weighing no more than 20kg, plus one item of skis, ski boots or snowboard in one bag. We charge £15 each way for ski carriage on our flights. 

Hand luggage is restricted to one piece per person weighing no more than 5kg with maximum dimensions 50cm x 35cm x 23cm.

Full details of your baggage allowance will be detailed in your pre-departure information. Due to recent events, changes have been made to what you are allowed to take on board the aircraft. We strongly advise you to check www.baa.com before you travel for advice on what you can bring and buy at the airport. 

For up to date information on hand baggage restrictions please refer to the UK department for Transport www.dft.gov.uk

At the airport

A VIP airport representative will be available to assist you at the airport. Contact details of our airport representative will be sent to you with your final travel documents. When you arrive at the outbound airport our overseas representatives will be there to welcome you and show you to your transfer.