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We understand and respect the importance of your privacy

When you browse the site, we do not collect personal information about you.  The only way we will collect any personal information is if you give it to us when we specifically ask for it, generally in the following circumstances:

  • when you make a reservation on our website or through our customer service team - by email or on the phone;
  • when you subscribe to our newsletter, enter competitions or register for promotions;
  • when you take part in surveys or provide us with feedback.

We will treat all your Personal Information as confidential. We will keep it on a secure server and we will fully comply with all applicable UK Data Protection legislation.

Users who have subscribed to our e-mail service or purchased a holiday with us who have not opted out, will receive promotional mailings and e-mails from us.

Your personal details will not be passed to any other third parties except where necessary to process your booking or enquiry. Your details may be passed to countries outside of the UK and the European Economic Area in order to process and arrange for the products and services you request. When you submit your booking or request to us you agree that we may use and transfer your personal information in this manner. Please note that where information is also held by your travel agent, this is subject to your agent’s own data protection policy.

You are entitled to a copy of your information held by us. If you would like to see this please email us. We may make a small charge for providing this to you.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@vip-chalets.com  
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

ATOL

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information, or for more information about financial protection and the ATOL certificate CLICK HERE

ABTOT

As a member of the Association of Bonded Travel Organisers Trust Limited (ABTOT), VIP SKI has provided a bond to meet the requirements of the Package Travel, Package Holidays and Package Tours Regulations 1992.

For image use throughout the site thanks to; Nuts Agency - Office of Tourism Val d'Isere; Royer via Office of Tourism Val d'Isere; Office of Tourism Meribel, Office of Tourism Morzine, St Anton am Arlberg Tourist Association.

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You have been redirected from our Snowline website. All of our chalets now appear under our VIP SKI banner: same chalets, same company, same outstanding value and service. More choice.