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Zermatt | 2 chalets to choose from.

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Resort map for Zermatt
Piste map for Zermatt

Zermatt at a glance

  • Chocolate box traditional Swiss charm
  • Stunning location
  • Unique car-free resort centre
  • Advanced skiers playground
  • Easy access from Geneva via rail
  • Great apres-ski
  • Transfer from Geneva 3.5 hours
  • Resort altitude 1620m
  • Skiing altitude 1620-3820m
  • Pistes 383km
  • Flights from Gatwick

Dominated by the mighty Matterhorn, this historic climbing town is both snow-sure and super-chic, combining an abundance of Alpine charm with discreet A-list appeal and the unmistakable smell of heritage. Zermatt village dates back to the Middle Ages, and today ancient barns sit alongside tastefully modern hotels, while the car-free policy preserves the peace.

Zermatt Ski Information

  • Advanced (28 Pistes)
    5 stars
  • Intermediate (76 Pistes)
    4 stars
  • Beginner (28 Pistes)
    2 stars
  • Off Piste
    3 stars
  • Snowboarding
    2 stars
  • Snow Record
    5 stars

Enquire and book now

Please contact Sophie, Meg, Louise, Becky, Jess, Andy or Flic if you have any questions. Email ski@vip-chalets.com or click below.

Snow Report

02 Mar 10cm Fresh Snow -9°C Temperature

Snow

View detailed report

Chalets in Zermatt

Guest Reviews(84)

  • Stayed Feb 2015
    Review by Russell Mead, 01 Mar 2015

    Great week in Zermatt

    This is the second time with VIP and another great week. Tom was an excellent chalet host with excellent meals every night as well as outstanding cakes. Suspect it will
    This is the second time with VIP and another great week. Tom was an excellent chalet host with excellent meals every night as well as outstanding cakes. Suspect it will have added a minute to my parkrun time next Saturday! VIP's ski guide,Becca, expertly guided us round the slopes. We can thoroughly recommend this.

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  • Stayed Feb 2015
    Review by Michael Gray, 01 Mar 2015

    Competent, well executed

  • Stayed Feb 2015
    Review by M T, 28 Feb 2015

    Excellent ski chalet

    We had a great time at Haus Gmatchi. The accommodations are very comfortable, the location is convenient, and the food was excellent. We would recommend it to anyone.

  • Stayed Feb 2015
    Review by J M, 28 Feb 2015

    Snowy paradise

    Thanks to Tom, Becca and team for a fabulous holiday. Great guiding by Becca on the snowy days and taking us on runs perfect for the group. Tom did an excellent job looki
    Thanks to Tom, Becca and team for a fabulous holiday. Great guiding by Becca on the snowy days and taking us on runs perfect for the group. Tom did an excellent job looking after us and even endured some interesting tunes! VIP lived up to their previous excellent service. My only comment is that it is a shame the room sizes aren't more equal.

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  • Stayed Feb 2015
    Review by A Cronly, 26 Feb 2015

    Great experience

    We came to Zermatt last year with Scott Dunn and really enjoyed it but when we came this year with VIP we liked it more. The chalet was lovely and roomy and the people we
    We came to Zermatt last year with Scott Dunn and really enjoyed it but when we came this year with VIP we liked it more. The chalet was lovely and roomy and the people were so friendly! They helped us and the food was excellent. I would definitely recommend it and I hope we can come back next year.

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  • Stayed Feb 2015
    Review by Jonathan Crone, 21 Feb 2015

    A Swiss-tactic holiday

    Excellent holiday, great Chalet, great food, great slopes and great hosts.

  • Stayed Feb 2015
    Review by Sally Weston, 21 Feb 2015

    First Swiss Skiing Experience

    The service provided by the team in Zermatt was excellent. Tom was a first class chalet host - food was excellent, always on time and very nicely presented. Chalet was al
    The service provided by the team in Zermatt was excellent. Tom was a first class chalet host - food was excellent, always on time and very nicely presented. Chalet was also very clean and tidy.

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  • Stayed Jan 2015
    Review by Victoria Lowe, 17 Feb 2015

    Great fun in Zermatt

    Overall we enjoyed our time in Zermatt, the skiing was good, the chalet was lovely and Tom our chalet host couldn't do enough for us. The whole resort team were really f
    Overall we enjoyed our time in Zermatt, the skiing was good, the chalet was lovely and Tom our chalet host couldn't do enough for us. The whole resort team were really friendly, knowledgable and their priority was definitely guest experience.

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  • Stayed Feb 2015
    Review by Wendy Richardson, 14 Feb 2015

    Haus Gmatchi

    Accommodation in excellent location and well renovated. Great choice of runs and wonderful to ski over to Italy. Can recommend Alpine Nanny. Emmy was a great host.

  • Stayed Feb 2015
    Review by Daniel Hodge, 07 Feb 2015

    Tom killed it!

    Our Zermatt experience was A+++, the resort is a wonderful place to ride your ski's and snowboards, accentuated by the beautiful scenery that surrounds you while you'r

    Our Zermatt experience was A+++, the resort is a wonderful place to ride your ski's and snowboards, accentuated by the beautiful scenery that surrounds you while you're here. The local people are incredibly friendly and welcoming, so regardless if you are in your chalet or not you will be treated very warmly. " The VIP staff performed beyond expectation; we were welcomed at Geneva airport by the very polite Becca, who took us up to Zermatt by bus. We were then introduced to Tom And Leo who lead us to our immaculate private chalet. Our accommodation was very comfortable. Every room has its own en suite, with the master bedroom having its own jacuzzi. ESSENTIAL. Tom's cooking skills were honed to a very high standard, leaving very little to be desired from each meal. The whole experience was a really great one. We would highly recommend this type of package holiday to anyone interested in experiencing the best that Switzerland has to offer.

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  • Stayed Jan 2015
    Review by Jonathan Dighe, 03 Feb 2015

    Great break - VIP team were excellent

    A lovely short trip and VIP were great in being flexible to meet our requirements. The apartment was very nice and comfortable. The host was excellent and Tom's food wa
    A lovely short trip and VIP were great in being flexible to meet our requirements. The apartment was very nice and comfortable. The host was excellent and Tom's food was fantastic! The team were solid. Leo did a great job in welcoming my wife and I and ensuring we were setup to ski almost straight away. Loved Zermatt.

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  • Stayed Jan 2015
    Review by Mark Fiddy, 31 Jan 2015

    Great chalet, very friendly chalet staff

    Emi was a great chalet host and was always bright and bubbly. A little more attention to detail would have made this 5 stars. Great location and a fantastic resort

  • Stayed Jan 2015
    Review by Sarah Ramshaw, 31 Jan 2015

    Fabulous holiday in Zermatt!!!

    We have had another brilliant VIP holiday. Patricia and Colin should be very proud of their son Tom. He has been the perfect host, great food, good conversation and he ge
    We have had another brilliant VIP holiday. Patricia and Colin should be very proud of their son Tom. He has been the perfect host, great food, good conversation and he genuinely creates a warm and welcoming chalet atmosphere in Haus Glacier. Leo is an attentive resort manager with regular visits to check we are all ok. Zermatt is a great resort and I'm sure we will return again.

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  • Stayed Jan 2015
    Review by Katie Bennett, 24 Jan 2015

    Skiing under the Matterhorn

    Excellent skiing and great snow despite the fact that it has been a poor season in other resorts. Super piste-side restaurant recommendations and even better afternoon te
    Excellent skiing and great snow despite the fact that it has been a poor season in other resorts. Super piste-side restaurant recommendations and even better afternoon tea and evening meals prepared by our chalet host, Tom. Excellent pre-holiday communications, very responsive and happy to accommodate fussy eaters. The chalet is a short walk and bus ride to the lifts but is only 5 minutes walk to the railway station which has regular cog railway services to Gornergrat from which you can ski. The chalet was a great size with a large communal area and good sized bedrooms and bathrooms with fluffy towels and nice toiletries. The honesty bar is a nice facility and the guided skiing helped us make the most of our holiday. The chalet is directly above the ski rental shop which is convenient and is located in the centre of the village. Look out for Nana the St Bernard on the pistes!

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  • Stayed Jan 2015
    Review by Paul Stack, 17 Jan 2015

    Brilliant Experience!

    Loved our first chalet experience. Tom, Leo, Becca and Emmy were so very gracious, welcoming and helpful - nothing was too much trouble. Food, service and accommodtion w
    Loved our first chalet experience. Tom, Leo, Becca and Emmy were so very gracious, welcoming and helpful - nothing was too much trouble. Food, service and accommodtion was great for the family - we will be back!

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  • Stayed Dec 2014
    Review by Jessica Romano, 12 Jan 2015

    Wonderful New Year's break!

    A really fab holiday!! The chalet was amazing, as was great central location! But over and above that were our wonderful chalet hosts - so big thanks go out to Leo for

    A really fab holiday!! The chalet was amazing, as was great central location! But over and above that were our wonderful chalet hosts - so big thanks go out to Leo for hosting and looking after us, to Tom for the incredible food!! And also to Becs for guiding. Would really recommend - Haus Glacier... Zermatt & all the fab VIP team :)

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  • Stayed Jan 2015
    Review by Susan Suddards, 10 Jan 2015

    Another fantastic week ....

    A fantastic weeks skiing - we were very lucky to have good snow and blue skies and there is such a lot of skiing to be experienced. Skied over to Italy 3 times which i

    A fantastic weeks skiing - we were very lucky to have good snow and blue skies and there is such a lot of skiing to be experienced. Skied over to Italy 3 times which is amazing and explored Zermatt which has great slopes for all levels of skier. Emmy our chalet host is an exceptional cook and the meals were wonderful - our boys had the adult menu for the first time this year and they enjoyed the variety of each day's meal. The Chalet is cozy, nicely furnished and centrally located in the village. We had ski hosting with Becca for 3 days which was lovely and we skied the best of the slopes and ate in lovely restsurants. Overall a brilliant stay, as ever, the only downside is having to catch the bus to the lift, which whilst it is only 100 metres, the bus can be crowded and there is usually a queue. Small price to pay though for fabulous skiing. Well done VIP Ski.

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  • Stayed Dec 2014
    Review by Susan Northcott, 05 Jan 2015

    New Year and ski holidays at their best ….

    Going away on holiday with our sons, their friend and my husband over New Year was always going to be special as we live so far away in China - so time together is pr

    Going away on holiday with our sons, their friend and my husband over New Year was always going to be special as we live so far away in China - so time together is precious . The experience with VIP was all that we hoped for. Emmy did a superb job of taking care of us with her delicious food, personalised care and lots and lots of fun and laughter ! Leo was very helpful and took care of our arrangements with courtesy and professionalism. Becky greeted us warmly on arrival and assisted with familiarisation of the ski areas. We ALL had fun almost ALL of the time - you were fabulous ! Yes, we will be back and yes I will recommend ! Congratulations to all of you with the booking, holiday itself and for making it SPECIAL !

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  • Stayed Dec 2014
    Review by Brooke Fitzgerald, 03 Jan 2015

    What a treat! The chalet was charming and could not have been in a better, more central location. Tom and Leo took wonderful care of us, and Tom's cooking has been a true
    What a treat! The chalet was charming and could not have been in a better, more central location. Tom and Leo took wonderful care of us, and Tom's cooking has been a true inspiration. I would happily return another a year.

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  • Stayed Dec 2014
    Review by Simon Northcott, 03 Jan 2015

    Zermatt new Year Blast

    The VIP Team were very solicitous in looking after us. The food was superb and presented particularly well - thanks hugely, Emmie. Becca was a good guide - nice Resto

    The VIP Team were very solicitous in looking after us. The food was superb and presented particularly well - thanks hugely, Emmie. Becca was a good guide - nice Restos on the piste. Both girls joined in the fun in the chalet - perudo games, banter and pun filled anecdotes. Add to this the Zermatt factor and we had a blast!! Severely low temps to begin -23c, but fresh snow and clear skies over NY gave us the most dramatic backdrop. Improvements: Better temp controls in the chalet are needed as too hot sometimes, Seating arrangements in the sitting room could be more comfortable Need to get prepaid ski n boot rental sorted!

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  • Stayed Dec 2015
    Review by Amy Hutchings, 03 Jan 2015

    Fantastic holiday! Chalet was great - very comfortable and perfect location. Tom and Leo took wonderful care of us and spoiled us with delicious dinners. All in all, a

    Fantastic holiday! Chalet was great - very comfortable and perfect location. Tom and Leo took wonderful care of us and spoiled us with delicious dinners. All in all, a perfect week in Zermatt

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  • Stayed Dec 2014
    Review by Catherine Davies, 27 Dec 2014

    Great chalet, great location

    We've had a great week: the chalet was excellent and in a great location. Getting to the lifts was easy, the chalet really is 2 minutes away from the bus stop and we n

    We've had a great week: the chalet was excellent and in a great location. Getting to the lifts was easy, the chalet really is 2 minutes away from the bus stop and we never waited more than 5 mins for a bus. We were looked after extremely well by Emmy, Becky and Leo. Emmy was very welcoming and friendly, Becky had great knowledge of the ski area and showed us all the good places to have lunch, and Leo ensured everything ran smoothly. The team work really well together and were a key reason for why we enjoyed our stay so much. All three put in a lot of effort to make Christmas week special. They were also extremely helpful when one of our party was injured. Our experience with VIP Chalets has been excellent from start to finish.

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  • Stayed Dec 2014
    Review by Andrew Chambler, 27 Dec 2014

    A Christmas to Remember

    Having been offered a free transfer to Zermatt due to lack of snow 24 hrs before leaving the UK, we definitely made the right choice. The experience was amazing and st

    Having been offered a free transfer to Zermatt due to lack of snow 24 hrs before leaving the UK, we definitely made the right choice. The experience was amazing and staff attended to our every request and need. Tom was amazing in the chalet, great host, cook and child care all in one. Our kids are already missing him! Leo kept checking things were all ok and Emmy did a brilliant job as Santa on Christms Eve. We have had a truly wonderful time and although it doesn't stand for it was very much VIP.

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  • Stayed Dec 2014
    Review by Michael Andrews, 21 Dec 2014

    Zermazing

    Wonderful week in Zermatt, first time with VIP and we were not disappointed. The chalet, service and attention to detail were first class and when my son suffered an inju
    Wonderful week in Zermatt, first time with VIP and we were not disappointed. The chalet, service and attention to detail were first class and when my son suffered an injury the efforts of Leo the Resort Manager and Emmie the chalet host were oustanding in their assistance. We will be back again.

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  • Stayed Dec 2014
    Review by Steve Adams, 20 Dec 2014

    Let's hear it for the chalet staff

    Zermatt always delivers, a great week. Lucky with the snow. Becky was a great ski host and Emmie a fantastic chalet host- the best that we have come across in over 30

    Zermatt always delivers, a great week. Lucky with the snow. Becky was a great ski host and Emmie a fantastic chalet host- the best that we have come across in over 30 years of chalet holidays. Your whole team are excellent, the help that was given to an injured member of the chalet was above and beyond, thanks.

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  • Stayed Dec 2014
    Review by Alison Bushby, 20 Dec 2014

    Brilliant

    Excellent from our first contact with VIP. The staff in Zermatt are exceptional. The 2 we saw the most of were "top drawer": Emmy was a brilliant chalet host - superb

    Excellent from our first contact with VIP. The staff in Zermatt are exceptional. The 2 we saw the most of were "top drawer": Emmy was a brilliant chalet host - superb cooking and care. Becca was the perfect ski guide. The best we have experienced in over 25 years of chalet holidays.

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  • Stayed Dec 2014
    Review by Andrew Prosser, 20 Dec 2014

    Home from home in the best ski resort in the Alps!

    Really well looked after by the VIP team throughout the holiday. Nothing was too much trouble and Tom provided us with excellent meals every day. It really felt like h

    Really well looked after by the VIP team throughout the holiday. Nothing was too much trouble and Tom provided us with excellent meals every day. It really felt like home from home, with the added benefit of having superb skiing on your doorstep. A truly winning formula.

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  • Stayed Dec 2014
    Review by Alastair Morgan, 13 Dec 2014

    Zermashing time

    Our experience with VIP Chalets has been excellent from start to finish. From the moment of booking, VIP were in touch regarding any requests we may have had prior to

    Our experience with VIP Chalets has been excellent from start to finish. From the moment of booking, VIP were in touch regarding any requests we may have had prior to departure or to assist us on our arrival. When we arrived in Zermatt we were met promptly and introduced to the team. Our chalet was everything we hoped for and we found ourselves in the old quarter of the town which is easily accessible to all lifts and amenities. Our chalet host Emmy has gone above and beyond in making us feel welcome and comfortable. She has been considerate, thoughtful and an excellent cook throughout our stay. We took part in the ski hosting for the two days, which was a particular highlight. Becca, was patient and seemed knowledgable about the area, despite our party being the first of the season. The team in Zermatt, seem to work very well together and we were made to feel welcome by all. We particularly enjoyed the three trips that we had over to Cervinia, although would recommend checking the weather in advance and give yourself plenty of time to return.

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  • Stayed Dec 2014
    Review by Arthur Dalton, 13 Dec 2014

    The bomb

    Brilliant Holliday. Fantastic chalet team. Lovely individuals. Worked well together. The right balance of friendly and helpful yet discreet and unobtrusive. Tom was a ge
    Brilliant Holliday. Fantastic chalet team. Lovely individuals. Worked well together. The right balance of friendly and helpful yet discreet and unobtrusive. Tom was a gent and a fantastic chef. The food exceeded expectations considerably.

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  • Stayed Dec 2014
    Review by James Wall, 13 Dec 2014

    Excellent in every way

    Excellent week with Tom in Haus Glacier. Food was consistently excellent, varied and delivered by a charming host (Tom). Lovely atmosphere, nice decor and Tom even pr

    Excellent week with Tom in Haus Glacier. Food was consistently excellent, varied and delivered by a charming host (Tom). Lovely atmosphere, nice decor and Tom even provided warm milk with our tea! Nothing was too much trouble for Tom and he remembered the parties individual dietary requirements and provided substitutes where required. The whole VIP ski team in Zermatt seem very professional and no complaints from us. Very impressed with everyone considering it is first week of season. Tom's cooking has consistently blown us away! We leave tomorrow reluctantly and look forward to another trip in the future.

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  • Stayed Apr 2014
    Review by Darren Grice & guests, 19 Apr 2014

    Will Cooper's festival of fun - From Sand to Snow

    Our overall experience was a positive one, the hosts were very friendly and helpful both at the chalet and helping out with our needs around the resort.

  • Stayed Apr 2014
    Review by Will Cooper, 19 Apr 2014

    Overall a great experience. Airport pickup was very good. Chalet excellent. Great location, great facilities. Ellie was a brilliant chalet host...friendly, professiona

    Overall a great experience. Airport pickup was very good. Chalet excellent. Great location, great facilities. Ellie was a brilliant chalet host...friendly, professional, helpful and an excellent cook. Will was great...again very helpful and friendly. Thanks again. Will definitely come back.

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  • Stayed Apr 2014
    Review by Susan Hewitt, 12 Apr 2014

    Fantastic skiing, amazing food and hosting

    This is our fourth time with VIP and they always manage to go the extra mile. From check in, transfer, chalet food, accommodation everything is outstandingly commendab

    This is our fourth time with VIP and they always manage to go the extra mile. From check in, transfer, chalet food, accommodation everything is outstandingly commendable. VIP give you an exceptional experience and are truly dedicated to your ski experience, local knowledge and ski guiding add to the overall enjoyment. We would recommend VIP without reservation.

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  • Stayed Apr 2014
    Review by Julia Serebriakov, 12 Apr 2014

    Another top ski trip with VIP

    A lovely lovely ski holiday in a great resort. Haus Glacier is a pretty little chalet apartment with nicely decorated rooms and great bathrooms in a good central location
    A lovely lovely ski holiday in a great resort. Haus Glacier is a pretty little chalet apartment with nicely decorated rooms and great bathrooms in a good central location. Harry was an excellent host and fabulous cook. The VIP finishing touches of good wine, food and Molton Brown toiletries made for a great ski holiday. The VIP team took great care of us. Thanks VIP!

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  • Stayed Apr 2014
    Review by Wendy Hald, 12 Apr 2014

    Experience

    We are a party of 6 -two families of 3 and found our whole experience with the chalet and your staff to be a total pleasure. The chalet was charming clean comfortable

    We are a party of 6 -two families of 3 and found our whole experience with the chalet and your staff to be a total pleasure. The chalet was charming clean comfortable and in a beautiful part of Zermatt with easy access to the ski bus and lifts The chalet host -Ellie was lovely helpful and cooked super meals each evening. Will and Kat were so helpful with making arrangements and great ski hosting for our our boys with Will. We would definitely recommend your company and return to this chalet in the future - perfect

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  • Stayed Apr 2014
    Review by Sue Hewitt, 10 Apr 2014

    Fantastic chalet. Fab skiing. Stunning food.

    This is our fourth time with VIP. Standard is exceptional, like minded people in chalet who make for great integration. Food with Harry exceptional and his attention t

    This is our fourth time with VIP. Standard is exceptional, like minded people in chalet who make for great integration. Food with Harry exceptional and his attention to detail and service is stunning. Hosting with Will at a level to cope with all. Management through Kat professional and informative. If you ski you should VIP. Kind regards the Hewitts.

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  • Stayed Mar 2014
    Review by Keith Woodruff, 05 Apr 2014

    Super-duper

    Really good experience, great resort and a chalet to match. You could not have a chalet more centrally located, it's modern, clean and tidy with good space. We had Har

    Really good experience, great resort and a chalet to match. You could not have a chalet more centrally located, it's modern, clean and tidy with good space. We had Harry as a chalet host and he cooked evening meals that we're tasty, interesting and generally too large to finish! Wine selection to go with the food is excellent. Molton Brown bathroom goodies is a nice touch. Extra pillows or a choice would be nice. We will use vip again as the staff are very attentive and helpful.

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  • Stayed Mar 2014
    Review by Kevyn Stanley, 05 Apr 2014

    Glacier Haus is a wonderful chalet in the centre of town, maintained by VIP's welcoming and attentive hosts. We had a lovely time here in Zermatt and would definitely rec
    Glacier Haus is a wonderful chalet in the centre of town, maintained by VIP's welcoming and attentive hosts. We had a lovely time here in Zermatt and would definitely recommend this holiday to a friend.

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  • Stayed Mar 2014
    Review by Mark Walker, 05 Apr 2014

    Excellent chalet. Great holididay.

    All good. Chalet is n a great position. Harry and Will were good hosts.Personally, we would rather have slightly simpler, lighter evening meals, but the food was good and
    All good. Chalet is n a great position. Harry and Will were good hosts.Personally, we would rather have slightly simpler, lighter evening meals, but the food was good and everyone else seemed very happy with it. It is probably more down to our propensity for big, late lunches. Minor points - it would be good if chalet hosts took initiative to book mountain restaurants for guests. Occasional shortage of basic provisions - orange juice, milk etc... However, plenty of wine, which is far more important. We stopped at a picnic area on the transfer journey, which seemed a bit odd. Why not stop at a service area with a shop? However - these are all minor points. We have had a great holiday and would be happy to recommend VIP.

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  • Stayed Mar 2014
    Review by Dominic Samengo-Turner, 05 Apr 2014

    Fantastic time in Gmatchi, Zermatt

    We had a lovely holiday, Ellie was not only a super cook she was also a lovely happy smiley person who made a difference and was easy to have around. Our youngest, 13

    We had a lovely holiday, Ellie was not only a super cook she was also a lovely happy smiley person who made a difference and was easy to have around. Our youngest, 13 year old Minna, loved preparing supper with her and quickly adopted her as a big sister. All in all well done VIP, we will certainly be back.

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  • Stayed Mar 2014
    Review by Richard Coe, 30 Mar 2014

    We had a really good time, Harry was an excellent host and Will showed us the right places to go. Everyone was very helpful and friendly, we were right in the middle of Z
    We had a really good time, Harry was an excellent host and Will showed us the right places to go. Everyone was very helpful and friendly, we were right in the middle of Zermatt so fabulously placed!

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  • Stayed Mar 2014
    Review by William Excell, 29 Mar 2014

    Great food, excellent location, cute chalet

    We had a lovely stay, thank you. Ellie was a great cook and very accommodating, especially for our baby daughter, making her favourite dinner without being prompted. The
    We had a lovely stay, thank you. Ellie was a great cook and very accommodating, especially for our baby daughter, making her favourite dinner without being prompted. The chalet is a perfect little piece of Quaint Zermatt. We loved it. If I could ask for one thing it would be a more cosy bed, maybe with a nice topper to sink into, but that is just being picky. Oh and thanks to Will for some great guiding, lovely chap! And also to Kat for making sure we were ok! We would def book with you guys again.

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  • Stayed Mar 2014
    Review by Mike Whitehouse, 29 Mar 2014

    Zermatt March 2014

    Lovely cosy little chalet set in a quite backwater, but handy for the high street. Ellie produced the best chalet food I have experienced in 28 years of skiing. The c

    Lovely cosy little chalet set in a quite backwater, but handy for the high street. Ellie produced the best chalet food I have experienced in 28 years of skiing. The cups of tea at the bedroom door at 7.30 were well appreciated. Thank you Ellie and VIP ski. The only downside is we have to leave this evening because of some unfortunate timing of the return flight!

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  • Stayed Mar 2014
    Review by Sheila Bainbridge, 22 Mar 2014

    Zermatt in the sunshine

    Great chalet with lots of atmosphere. We really liked the position and the old style traditional chalet feel. Ellie has been a super chalet host making us very welcome

    Great chalet with lots of atmosphere. We really liked the position and the old style traditional chalet feel. Ellie has been a super chalet host making us very welcome and cooking us lovely food and presenting it all very nicely. Her calm unflappable manner has been very relaxing too. Will as a ski guide/host was very good. He showed us suitable pistes, toured us all,around and took us to Cervinia too. He has a very sensible and mature attitude and coped very well with our ski ability levels. He couldn't do enough for us. All in all an excellent week. Third time with VIP & best yet. Looking at next year already! Just needed a bit more cooler weather for the snow to be consistent but not a criticism!

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  • Stayed Mar 2014
    Review by Tony Bilbie, 22 Mar 2014

    Very Enjoyable Skiing Holiday

    Fantastic chalet. Our host Ellie was brilliant, making our stay very comfortable, and went out of her way to accommodate all our needs. All our meals were very enjoyab

    Fantastic chalet. Our host Ellie was brilliant, making our stay very comfortable, and went out of her way to accommodate all our needs. All our meals were very enjoyable . Ellie is an accomplished cook, especially her tea time treats which we looked forward to after skiing. We had two days ski-guiding with Will which was very well received as we had not been to this resort before. He was good and attentive to all the individual needs of every member of our group whatever their ability. This is our third trip with VIP and we are very impressed with the overall package provided.

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  • Stayed Mar 2014
    Review by Aarthi Sambasivan, 22 Mar 2014

    Excellent stay

    We loved our stay with haus glacier. Will, Kat, and Harry looked after us very well. They were very responsive and went out of their way to make us feel comfortable.
    We loved our stay with haus glacier. Will, Kat, and Harry looked after us very well. They were very responsive and went out of their way to make us feel comfortable. We had two kids (aged 7 and 6), who loved our hosts a great deal. Their needs we're looked after & our kids loved them. We would like particularly commend Harry, who was very cheerful and punctual each day. On the negative side, although the general cleanliness was good (especially in the bathrooms and the bedrooms), we felt that the kitchen and fridge required a regular deep cleaning after each week's guests. We would also suggest that the loo in the master bedroom is fixed, as we were unable to use it all week.

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  • Stayed Mar 2014
    Review by Priscilla Wilcox, 15 Mar 2014

    Zermatt is a fantastic ski resort for those who want a balance between great skiing and relaxation. Will and Harry have both been brilliantly accommodating. The guidin

    Zermatt is a fantastic ski resort for those who want a balance between great skiing and relaxation. Will and Harry have both been brilliantly accommodating. The guiding was really helpful with great recommendations for lunch and breaks. The overall service and quality of food has been excellent throughout. Only negative is that VIP do not offer a flight option outside of London which adds to the cost.

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  • Stayed Mar 2014
    Review by Jane Partington, 15 Mar 2014

    Excellent week. Transfer v comfy, speedy and on time. Chalet v clean on arrival and all week. Ellie our host was very friendly and all staff we met were extremely accommo
    Excellent week. Transfer v comfy, speedy and on time. Chalet v clean on arrival and all week. Ellie our host was very friendly and all staff we met were extremely accommodating and helpful. Food was always well cooked and delicious. No serious complaints at all. Only minor problems were a poorly functioning hairdryer in the bedroom and we ran out of a few items of food during the week. Overall a fantastic holiday. I will recommend to friends and family and we will be back! It may be worth having a file in the chalet with local information eg. Advice on restaurants on the mountain. Thank you so much ellie... Great time had by all

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  • Stayed Mar 2014
    Review by Kate Dawson, 08 Mar 2014

    Amazing conditions. Lovely resort. Brilliant chalet host. Transport to and from pistes slightly icy and congested.

  • Stayed Mar 2014
    Review by Nigel and Dawn Huxtable, 08 Mar 2014

    Kiwiana

    Picked a prime week....weather fab...hosting great...food delicious and afternoon cakes a high lite.

  • Stayed Feb 2014
    Review by Catherine Forrest, 02 Mar 2014

    Awesome

    Excellent service and hosting. Two of the nicest guys you will meet. Cooking and cleanliness were superb. Every evening meal was wonderful and the host Harry was a great
    Excellent service and hosting. Two of the nicest guys you will meet. Cooking and cleanliness were superb. Every evening meal was wonderful and the host Harry was a great cook.

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  • Stayed Feb 2014
    Review by Kirstie Stevens, 01 Mar 2014

    Great ski holiday

    The chalet is amazing, an old barn in the oldest part of Zermatt that's been carefully renovated. Ellie our chalet host was brilliant and looked after us really well.

    The chalet is amazing, an old barn in the oldest part of Zermatt that's been carefully renovated. Ellie our chalet host was brilliant and looked after us really well. The conditions were good and Will was a great ski host, showing us around the mountains on our first day. All in all a great ski holiday.

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  • Stayed Feb 2014
    Review by Henry McKean, 01 Mar 2014

    Truly heaven on earth

    It has been so much fun learning to ski on my first ski holiday. Ellie has been so caring and professional, baking a to die for flap jack cake. The food has been quali

    It has been so much fun learning to ski on my first ski holiday. Ellie has been so caring and professional, baking a to die for flap jack cake. The food has been quality with attention to detail. What made my skiing holiday was the staff and their smiles! Harry's cooking has been off the charts, Michelin Star standard. William hosted me one day and was patient and very helpful up the slopes and has a great manner about him. I couldn't recommend VIP Chalets enough to friends and family. Henry McKean

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  • Stayed Feb 2014
    Review by Jane Adorian, 22 Feb 2014

    Haus glacier

    Comfortable chalet in superb location. Excellent service from all the staff ,could not fault them in anyway always very keen to help . A great team. Thanks all.

  • Stayed Feb 2014
    Review by Kay Hopes, 22 Feb 2014

    A last minute escape for half term with my daughter. Great skiing with fresh snow and some sunshine. The ski hosting with Will was really good, we also had some less

    A last minute escape for half term with my daughter. Great skiing with fresh snow and some sunshine. The ski hosting with Will was really good, we also had some lessons with Summit Ski School. Excellent location in the centre of town but not too far away from the ski bus stop. Very nice resort staff, very helpful and fun. Thank you Harry for being such a good chalet host.

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  • Stayed Feb 2014
    Review by Mark Davidson, 16 Feb 2014

    Week in Gmatschi

    A lovely week in a very cosy chalet with excellent location. Particularly impressed by chalet boy Will; I have been on 20+ chalet holidays and this was possibly the be

    A lovely week in a very cosy chalet with excellent location. Particularly impressed by chalet boy Will; I have been on 20+ chalet holidays and this was possibly the best in terms of food and service. Remarkable for a 21 yr old man! Will look at VIP for future holidays after this positive experience.

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  • Stayed Feb 2014
    Review by Douglas Clarisse, 16 Feb 2014

    Fantastic hosts and lovely chalet in a good resort

    Will and Kat were super - a real part of our holiday experience. The chalet is very well designed in a refurbished old farmhouse in the historic center of zermatt. My o
    Will and Kat were super - a real part of our holiday experience. The chalet is very well designed in a refurbished old farmhouse in the historic center of zermatt. My only complaint would be the narrow size of the beds and how hot the chalet got -we had to keep the windows open most of the time. Zermatt itself is a good resort, but the number of runs is a little bit limited for a week holiday -especially if the weather (wind) keeps you from getting to Italy, as happened to us

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  • Stayed Feb 2014
    Review by R T, 16 Feb 2014

    A great week in Zermatt ...

    Aside from all of the natural beauty and great skiing in Zermatt, our stay at the Chalet. Gamtchi was brilliant. In particular, our chalet hosts Kat and Will from VIP

    Aside from all of the natural beauty and great skiing in Zermatt, our stay at the Chalet. Gamtchi was brilliant. In particular, our chalet hosts Kat and Will from VIP Ski were first rate. They provide all of the usual services ... but most importantly they were fun and added to a great atmosphere in the chalet. It is clear their professionalism and flexibility would be ideal for any group. Thanks to both of them for a great week!

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  • Stayed Feb 2014
    Review by Robert Wood, 16 Feb 2014

    Amazing holiday

    Fantastic experience, Zermatt has some amazing ski runs and we couldn't have asked for anything more from our stay at Haus Glacier. Our Chalet host Harry made the experie
    Fantastic experience, Zermatt has some amazing ski runs and we couldn't have asked for anything more from our stay at Haus Glacier. Our Chalet host Harry made the experience personal and ensured we would have a good holiday,

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  • Stayed Feb 2014
    Review by Peter Cissell, 09 Feb 2014

    Gmatchi review

    Excellent stay great chalet & Ellie chalet host made us very welcome going out of her way to make our stay the most enjoyable it could be. Very happy with all aspe

    Excellent stay great chalet & Ellie chalet host made us very welcome going out of her way to make our stay the most enjoyable it could be. Very happy with all aspects of our holiday & all staff went above & beyond expectations. Will our ski guide was excellent & gave us a great day guiding. Excellent VIP standards all round!

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  • Stayed Jan 2014
    Review by Deborah Walthorne, 03 Feb 2014

    Exceptional customer service from Kat and the team

    Just wanted to say a big thank you to Kat and the whole team in Zermatt for their wonderful customer service. They went the extra mile and were always on hand to make

    Just wanted to say a big thank you to Kat and the whole team in Zermatt for their wonderful customer service. They went the extra mile and were always on hand to make sure the holiday went smoothly. I have travelled with VIP Ski on several occasions now and have always had a good time but I have to say this was an exceptionally good holiday due to the great service we received.

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  • Stayed Jan 2014
    Review by Alex Delaney, 02 Feb 2014

    We had a great holiday. Will, Kat & Harry were all superb ! The food was great and the ski guiding was brilliant and kat was really helpful, The option of ski guid

    We had a great holiday. Will, Kat & Harry were all superb ! The food was great and the ski guiding was brilliant and kat was really helpful, The option of ski guiding would definitely make me choose vip again. Thanks

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  • Stayed Jan 2014
    Review by Alison Curtis, 29 Jan 2014

    Fabulous holiday in Zermatt with an excellent VIP team.

    Gmatchi is a quaint, original chalet in the heart of Zermatt,perfect for the ski bus and the centre of town.We enjoyed excellent snow and skiing conditions by day and

    Gmatchi is a quaint, original chalet in the heart of Zermatt,perfect for the ski bus and the centre of town.We enjoyed excellent snow and skiing conditions by day and a delicious meal, courtesy of Jenny by night.The VIP team in Zermatt were just brilliant nothing was too much trouble and nothing phased them.It was a truly fabulous holiday just wish I could go back for the whole season....

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  • Stayed Jan 2014
    Review by Tania Hoggett, 26 Jan 2014

    Hoggetts

    Our experience with VIP was very good apart from faulty lift, which was a minor inconvenience. We particularly pleased with Harry our Chalet Host whom provided great

    Our experience with VIP was very good apart from faulty lift, which was a minor inconvenience. We particularly pleased with Harry our Chalet Host whom provided great local knowledge, fabulous cuisine, very helpful in all respect and generally a lovely chap. Many thanks Tania&Nick Hoggetts Mr&Mrs Hopkins Mr P Mills

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  • Stayed Jan 2014
    Review by James Davies, 18 Jan 2014

    Great holiday and service

    It was an excellent holiday. Jenny our chalet host was absolutely fantastic I couldn't fault anything and she genuinely went the extra mile without us having to ask. Sh
    It was an excellent holiday. Jenny our chalet host was absolutely fantastic I couldn't fault anything and she genuinely went the extra mile without us having to ask. She was also brilliant with our two year old daughter. Thank you so much.

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  • Stayed Jan 2014
    Review by Simon Martin, 18 Jan 2014

    Really great holiday, Jenny was a great host and really made the extra effort for the 40th birthday meal and helping occupy the 2 yr old in our party, still whilst cookin
    Really great holiday, Jenny was a great host and really made the extra effort for the 40th birthday meal and helping occupy the 2 yr old in our party, still whilst cooking great food for us all.

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  • Stayed Jan 2014
    Review by Mark Caton, 12 Jan 2014

    Mark&Sue zermatt

    Really enjoyable

  • Stayed Jan 2014
    Review by Neil Fitton, 11 Jan 2014

    The Royal Visit

    Amazing trip with our royal hosts Harry, Will and Kate (Kat) these guys delivered an incredible experience Harry stepped up to the plate and delivered fantastic food w

    Amazing trip with our royal hosts Harry, Will and Kate (Kat) these guys delivered an incredible experience Harry stepped up to the plate and delivered fantastic food with nothing being too much trouble. The resort is one of the best places I have been, Zermatt is a beautiful town with great nightlife we spent our last night drinking in Hennu Stall which rocked and the ski down after many Toffee vodkas was awesome !

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  • Stayed Jan 2014
    Review by Julie Wise, 11 Jan 2014

    Wild West review

    It was... Amazing. Just hard skiing but the rewards are great. Looked after in chalet. It's like a massive chalet cushion. When you're at your most exhausted, the acco

    It was... Amazing. Just hard skiing but the rewards are great. Looked after in chalet. It's like a massive chalet cushion. When you're at your most exhausted, the accommodating chalet hosts just bring out what is needed! And with a smile!

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  • Stayed Jan 2014
    Review by Cat Booker, 11 Jan 2014

    Posh British

    Great time. Felt we'll looked after.

  • Stayed Dec 2013
    Review by V Y, 09 Jan 2014

    Nice chalet, not very spacious, but with an excellent host - always very attentive, eager to fulfil all (reasonable) requests and at the same time never intrusive. A g

    Nice chalet, not very spacious, but with an excellent host - always very attentive, eager to fulfil all (reasonable) requests and at the same time never intrusive. A great culinary experience (thanks to the host) - especially dinners of very high quality, very diverse, delicious but at the same time suitable for different family members including children. It's a pity that the chalet has such serious security deficiencies as extraordinarily dangerous staircases and very low bars in the doorways (hitting these with your head permanently is not a very good part of our holiday experience).

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  • Stayed Dec 2013
    Review by Nicholas Hughes, 30 Dec 2013

    Christmas week at gmatchi

    Chalet very good but very hot in the evenings. Had to leave windows open to keep it cool. No apparent temperature control in the chatel.

  • Stayed Dec 2013
    Review by Antony Simich, 28 Dec 2013

    Haus Glacier Christmas Week

    The accommodation was very well located for all the family. Harry was a great Chalet Host who exceeded our expectations. Kat was always available to answer any queries. O
    The accommodation was very well located for all the family. Harry was a great Chalet Host who exceeded our expectations. Kat was always available to answer any queries. One night the power went out and she was at the chalet within 2 minutes to assist. Will was a friendly and understanding ski host, who took us to the best available ski runs.

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  • Stayed Dec 2013
    Review by Joanna Hughes, 27 Dec 2013

    What a lovely chalet host!

    Excellent! Very good snow after a slow start! So magical! Our Chalet host Jenny worked tirelessly to make our stay perfect, she left no stone unturned. Christmas dinn

    Excellent! Very good snow after a slow start! So magical! Our Chalet host Jenny worked tirelessly to make our stay perfect, she left no stone unturned. Christmas dinner was served piping hot on the dot of our agreed time and everything was just perfect. We all enjoyed it and had a lovely time after playing Christmas board games. Any one who is lucky enough to have Jenny looking after them is in for a real treat. The only downside was that some of our luggage went astray at Gatwick and did not appear for 3 days. However VIP were most helpful in providing emergency supplies and securing the eventual return of the luggage.

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  • Stayed Dec 2013
    Review by Katie Simpson, 22 Dec 2013

    Another amazing holiday with VIP

    Wonderfully spoilt by Jenny our chalet host. She couldn't have been more helpful and attentive. Chalet immaculately clean and fabulous cooking. The best of the best

    Wonderfully spoilt by Jenny our chalet host. She couldn't have been more helpful and attentive. Chalet immaculately clean and fabulous cooking. The best of the best. As always a thoroughly enjoyable holiday in our favourite chalet. Your attention to detail is second to none. Cat and Will fantastic too.

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  • Stayed Dec 2013
    Review by E H, 21 Dec 2013

    Pre-Christmas family skiing holiday

    VIP looked after us extremely well throughout the week. Haus Glacier is very comfortable, especially the beds, and has good showers. Harry cooked us delicious meals -p

    VIP looked after us extremely well throughout the week. Haus Glacier is very comfortable, especially the beds, and has good showers. Harry cooked us delicious meals -particular highlights being his cooked breakfasts, all the cakes, both the soups, the beetroot and goats cheese stacks and the fish with salsa - and was very friendly and easy company in the chalet. Will was so helpful, recommending great mountain restaurants, showing us the way to the ski bus, mending the wifi in the chalet and we really enjoyed our day on the mountain with him as our guide. Kat sorted out our ski passes efficiently and we felt in safe hands with her as resort manager.

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  • Stayed Dec 2013
    Review by Catherine Earles, 18 Dec 2013

    Outstanding holiday experience

    I would like to say a huge thankyou to the entire team in zermatt for a truly fabulous stay last week. As early season guests we expected a few teething problems but inst
    I would like to say a huge thankyou to the entire team in zermatt for a truly fabulous stay last week. As early season guests we expected a few teething problems but instead we were all astounded by the levels of service we received and perhaps more importantly the genuine desire to please from all the team in resort. Jenny was a first class chalet host, serving food of exceptional quality (far better than you might expect from a chalet), and could not go out of her way any more to meet our needs. Will took his duties as ski host to the next level and helped us from when we arrived in resort until the moment we left (annoyingly good at skiing though!) Resort Manager Cat was on hand throughout to ensure everything ran smoothly and went out of her way to make sure we had a really special holiday. Even George from Gmatchi took time out to bake for us - a testament to the real quality and team atmosphere in resort. Well done all of you and thanks for a spectacular week. Keep up the good work, you all deserve a great season... Catherine, Tim & Anthony x

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  • Stayed Dec 2013
    Review by Sam and Dorian Wang, 15 Dec 2013

    A magical week!

    Dear Jenny, Thank you for a magical week in Zermatt. Having arrived not knowing what to expect, we were very pleasantly surprised. Your cooking was excellent and you

    Dear Jenny, Thank you for a magical week in Zermatt. Having arrived not knowing what to expect, we were very pleasantly surprised. Your cooking was excellent and you took such good care of us in what is an extremely charming chalet. We wish you the best for the rest of the season and hope to return soon!

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  • Stayed Dec 2013
    Review by Nora Wang, 15 Dec 2013

    A Truly Fantastic Holiday

    The VIP chalet team in Zermatt all helped to make it a truly fantastic holiday! Jenny's cuisine and great attention to detail made the chalet extra special...Will was

    The VIP chalet team in Zermatt all helped to make it a truly fantastic holiday! Jenny's cuisine and great attention to detail made the chalet extra special...Will was a great ski host and Kat was always in the background to help out whenever required. We shall be back!!!

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  • Stayed Apr 2013
    Review by Jamie D, 23 Oct 2013

    See you next year

    I was staying in Chalet Gmatchi with a friend and sharing with a family we did not know which we thought may be tricky but we all got on very well. Lovely chalet in ex

    I was staying in Chalet Gmatchi with a friend and sharing with a family we did not know which we thought may be tricky but we all got on very well. Lovely chalet in excellent location and all of your staff were excellent. Our chalet girl Olivia was brilliant and very accommodating for us all. No real criticism other than we wanted to stay for longer!! Thanks to you all and see you next year!

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  • Stayed Mar 2013
    Review by Kathryn H, 23 Oct 2013

    Very good holiday - staff hard working, professional - nothing is too much trouble for them. Pete's special vegetarian meals he cooked for me were great as was all of his
    Very good holiday - staff hard working, professional - nothing is too much trouble for them. Pete's special vegetarian meals he cooked for me were great as was all of his food. The chalet was kept immaculately. The only thing I could add to the chalet would be a Nespresso machine! This is no criticism of the coffee provided, but only two of us drank coffee - one only decaf and me regular, but each time it meant making a large pot for fresh coffee. The pods would have worked better as we could each have chosen a brew to suit our individual tastes and made a cup at a time. Thanks to all for a great holiday.

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  • Stayed Feb 2013
    Review by Alex M, 23 Oct 2013

    Best in 30 years…

    I would love to holiday with VIP again as it was the best skiing holiday that both my wife and myself have had in over 30 years. You can quote that if you wish ! I will b
    I would love to holiday with VIP again as it was the best skiing holiday that both my wife and myself have had in over 30 years. You can quote that if you wish ! I will be spread the word. Many thanks.

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  • Stayed Jan 2013
    Review by Jennifer C, 23 Oct 2013

    As there were only 4 guests in the Chalet we missed the sociability of a chalet with more guests that we have previously enjoyed. We also thought that the cost of food/be
    As there were only 4 guests in the Chalet we missed the sociability of a chalet with more guests that we have previously enjoyed. We also thought that the cost of food/beverages on the mountain and in the resort was excessive for not any particular quality. There were certainly fewer people around in general and we wondered if the cost might be becoming prohibitive for a lot of people.

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  • Stayed Jan 2012
    Review by Robert W, 23 Oct 2013

    First ski experience

    This was our first experience (at 65+!) of ski holidays but we have long experience of 'luxury' travel, especially yacht charter. We can truthfully say that we have never
    This was our first experience (at 65+!) of ski holidays but we have long experience of 'luxury' travel, especially yacht charter. We can truthfully say that we have never experienced, even in the leading hotels of the world, the level of personal attention to our enjoyment which was provided by your company and its staff. What started as a 'let's try it' experiment exceeded our highest expectations and gave us one of the best holidays of our lifetime. Congratulations!

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All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information, or for more information about financial protection and the ATOL certificate CLICK HERE

ABTOT

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for VIP SKI. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with VIP SKI.  

For image use throughout the site thanks to; Nuts Agency - Office of Tourism Val d'Isere; Royer via Office of Tourism Val d'Isere; Office of Tourism Meribel, Office of Tourism Morzine, St Anton am Arlberg Tourist Association.

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